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Ability Answering Service

(on 24th ste)
Business Consulting and Services in Bakersfield, CA
Business Consulting and Services

Location

2105 24th St Ste D
Bakersfield, CA
93301

About

Ability Messaging is a family owned business that began with the acquisition of several small telephone answering services in Fresno, California in the mid 1970's. We have three integrated and fully redundant call centers employing approximately 75 service agents. We are small enough to realize the importance of every message and large to afford and utilize the latest in messaging technologies. Our answering system can handle unlimited detail on how to specifically answer your calls coupled with message formats personalized so you get exact messages time after time. An automated "Recall" system which certifies that all outgoing messages are sent accurately and in a timely manner. Our staffing guarantees bilingual receptionists are always available. Siempre tenemos recepcionsitas bilinge para servirle. Located in the Central Valley of California, we have a strong and flexible workforce that still respects hard work and dedication to every customer. Ability utilizes nationwide "toll-free" dialing for all inbound calling, so we are just "around the block".

Latest

We recognize that every business has a certain hierarchy of employees who are able to deal with certain issues. Since callers won’t always know who can help them, it’s often best to direct them to a live person that can decide who should get the call.
Answering service providers are able to provide a range of services beyond simply answering your phones. This includes appointment setting, order and payment processing, and customer inquiries.
Don't think of answering service companies as a "live voice" and nothing more. Operators can be trained regarding the firm's area of expertise. That way, a caller can be encouraged to wait for a return call from an experienced bankruptcy attorney, for example.
If an urgent call should come through at your business after hours, the caller may only have the option of leaving a voice mail — which you likely wouldn't hear until the next day. An answering service, however, can field the call and then contact you directly right away.
Does your business handle messages that need to be treated with a high level of privacy or security? A personal answering service offers a higher level of privacy and security with information than an automated service which can be hacked or which can be exposed to computer errors and glitches.
It’s important to remember that some clients will call in for help before you’re able to notify everyone of a personnel change. If you could use a little help ensuring everyone is routed to the right person when they call in, we’re here for you.

Information

Company name
Ability Answering Service
Category
Business Consulting and Services

FAQs

  • What is the phone number for Ability Answering Service in Bakersfield CA?
    You can reach them at: 888-225-2311. It’s best to call Ability Answering Service during business hours.
  • What is the address for Ability Answering Service on 24th ste in Bakersfield?
    Ability Answering Service is located at this address: 2105 24th St Ste D Bakersfield, CA 93301.