Our trained professionals approach collections in a respectful and dignified manner. Our services are tailored to meet your specific needs while protecting sensitive information and achieving a high level of resolutions. The Advantage Group is a leading provider of medical accounts receivable services. Our company's longevity and success is directly related to our customer service approach that produces results and relationships, not just promises and transactions. The Advantage Group will provide you with custom solutions to meet your accounts receivable needs. All services include: Customer service approach Bilingual account representatives to promote positive consumer and community relationships. Experienced and fully trained account representatives Automated account management which seamlessly tracks and monitors accounts Call blending for maximum call handling efficiencies Strict adherence to all federal and state regulatory requirements Call monitoring for quality and training purposes Comprehensive and customized client reporting Collections: Skip tracing Available litigation services Secure online payment acceptance Available credit reporting to major credit bureaus Outsourcing: Extended business office Early out programs Staffing Provides seamless account management and resolution Incorporates customized work standards to meet your requirements Customized Programs Training programs available Automated unattended dialer messaging services Pre-collection letters Our services include: Check verification Collection specialists Medical Retail Timely, customized reports Call for details on how we can help you.