3 Tips to a Clean and Safe HVAC System
Bobby discusses what everyone should be doing to ensure their HVAC system will be safe, clean, and able to run through winter this year.
Take a moment and watch this... if you don't have a heating or cooling system please show this to someone who does.
Hey guys! We received 100s of calls during the smoke requesting new filters, and asking if systems were ok to run despite the ash filled air.
Now the question is whether or not your system is still operating safely.
For a short time we will be offering
Safety Inspections are only $29 for Salem and Keizer
With a FREE filter change included
(if you’re close by give us a call, and we may be able to make an exception for you).
send us a private message or call 503 393 5315.
Please let us know your filter size in advance. Thank you!
*if you’re on our VIP maintenance plan, and haven’t had your pre-winter visit yet, we can perform the safety inspection during your tune up. Feel free to call and schedule if you’d like to*
😂 it’s true tho!
Can a heat pump ruin a furnace? Can a safety feature end up causing damage?
Apparently the answer to both questions is YES!
As a home owner the last thing you want is for your heating or cooling system to die when you need it the most. We try to put out weekly videos showing people some of the worst things we find that week just to demonstrate how important maintenance truly is.
Check out this episode of "Bobby's BEST of the WORST" for all the details.
I love these guys 😂
I guess when life gets stressful this is one way to blow off some steam loll
“Boone replaces our (install) manager, Randy’s, music with a 10 hour long loop of Rick Astleys “Never Gonna Give You Up.” Randy hasn’t noticed, so even tho it’s not my computer, we share the same office, so I’m slowly being Rock-roller for who knows how long...”
#Rickrolled
Ps: Randy never uses Facebook so who knows how long it’ll take him to notice
NEVER underestimate the power of making customer experience, and customer service, your #1 focus...
Our team trains CONSTANTLY, and by that I mean 2-3x per week on average. While a good portion of that is on the technical expertise related to each department, we've also focused on customer experience.
Training on: empathy, communication, listening skills, being genuine and authentic, taking initiative, problem solving, etc.
Not just for the office staff or customer service representatives. COMPANY WIDE!
Check out what one of our clients, Frank, had to say about his experience.
He's become one of our biggest supporters over the last 6 months. Ever since we installed a new system for him back in February of 2020.
HUGE shout out to the crew who performed his installation. They clearly brought their A game.
Once we got this figured out everything changed.
It’s one thing to talk about the importance of creating a vision, and having it remain nothing more than a cliche.
When practically applied it turns a company into a powerhouse.
It’s allowed us to locally transform the perception of our industry, change the way our competition goes to market, gain national attention, and create a really fun and engaging work environment.
So happy to see the impact in our local community, and blessed to have attracted the right people to make this happen!
No matter what you’re trying to accomplish create the vision, create excitement around it, and stay inspired!
Have a great day everyone :)
Why is choosing the right contractor the biggest factor for any project?
Because of these things right here!
Some of these things are what they are TRAINED to do... by "industry leaders" at large conferences. It's ridiculous.
I don't even know how many times my clients have told me what it was like to work with some of our compeition.
Don't get me wrong, there are other good HVAC contractors out there, but for every great contractor there are 10 bad ones.
Our mission is to truly change our industry for the better! To inspire other businesses in completely unrelated industries to step up their game.
Most of the things we discussed in the video have more to do with dishonesty, bad manners, etc.
but if that's what's happening out in the open what are they willing to do when no one is looking? That's the scary question. And, we've gone in after our competitors, on countless jobs that went wrong, due to bad practices and corner cutting.
Hope you enjoy this short chat. Part 2 coming soon...
We have our contest WINNER!
Christina won our $250 grand prize for our “How many times does he say it?” Maintenance video contest.
The word was obviously.... MAINTENANCE! Lol
And he said it 23 times in the video.
All correct guesses will be receiving a complementary tune up for participating.
We had a ton of fun, and hope you all did too.
Thanks guys!!
October total for our Wildfire relief donations - $23,600!
Thank you to everyone who chose to work with us last month. Our total for September and October, with a partial match from Daikin and Thermal Supply, is $43,150.
This is a significant amount of money and is sure to make an impact for people who were effected by the recent wildfires.
We will continue to raise money through the rest of the year. With all of your help we can do more together!
Bobby's Best of the Worst episode 14
I had to ask Bobby about this one. When he showed me the picture of what was inside that furnace my first thought was "What is that?!"
I actually thought maybe pine needles some how, or something along those lines. NOPE lol
... and then what was in the unit on the roof top was just super unexpected.
Look what Bobby found today...
2 different furnaces. 2 different locations.
The pic on the left has a birds nest inside the gas furnace. It was operational until recently. We got called out because it finally stopped working.
Go figure.
What’s the fix for this? ...
...
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MAINTENANCE! Yep that’s right, you guessed it 😉
We kept this a secret... even from our Christmas Winner
He seemed unbelievably excited at the 1:45 mark lol
This was so much fun we're working with our budget to do this again next quarter - shhh! ;)
Dan’s white board has a message to replace “I” with “We” and has for a while.
It is the secret
Anyone can do these!
This chat with Bobby started because he started seeing some frozen drain lines during a brief cold snap. We threw in a few other helpful tips as well.
Serving others is a path to happiness and making positive changes. ❤️
4 months ago Salem/Keizer (and surrounding areas) turned into a post-apocalyptic world due to the raging fires that surrounded us.
So many families lost their homes, and some lost loved ones.
We let everyone know that we wanted to help by donating a portion of every sale to help those families rebuild.
Each customer who chose Advantage, and a partial match from Daikin and Thermal, helped us raise $64,150 over the last 3 1/2 months.
We’re very proud of this accomplishment, and hope you are too.
An individual can help. Corporate entities, small business, government programs, and charities do their part - But we can always do more TOGETHER!
Thank you everyone who partnered with us, and also to those who will choose us in the future. We will always do what we can to change atmospheres and help build a better community.
A very special thanks to the firefighters, first responders, and volunteers who fought in the trenches during that time.
We decided to do something a little extra for the holidays this year...
We secretly held a drawing. We included all of our customers for the 4th quarter of 2020, and then placed them in a digital “hat.”
A random winner was chosen to receive a full refund on their entire purchase just in time for Christmas 🤑
it was really fun, and you could tell how much it meant especially during this time of year. Thank you all so much, and we hope to do this again... who knows, we may even do this again next quarter 🤫
