We just want to tell everyone to have a safe long weekend as we all celebrate the unofficial last weekend of summer! Enjoy your labor day!
We will be closed on Monday.
Have a great weekend!
We will be closed on Friday July 3rd in observance of Independence Day! Enjoy your weekend and stay safe!
We will be closed on Monday for the Memorial Day weekend and open back up on Tuesday!
As we have been closed up for quite some time now, we have been busy building a reception area for our customers to enter the building. We will be open to the public again as of Tuesday! We have it so you may come in and keep on with physic distancing as long as we need to. We are stocked up with hand sanitizer and bleach to keep the area clean!
We are now using the front door we used when we first opened up in our current location and you'll see the same smiling faces!
We will ask that you remain in the reception area unless you have made an appointment with someone to come in. If you need to make an appointment to sit down with anyone to discuss your account, give us a shout! 207-225-3588.
And remember. Don't shiver, we deliver!
As we continue to do our part in keeping our community, staff and their families safe and healthy, we will be following Governor Mills orders and have our office closed to foot traffic thru at least April 30th. In order to keep in guidelines of social distancing, we will have limited staff in the office starting immediately.
Our drivers are out doing deliveries as quickly as possible. Please continue to avoid any contact with our drivers so they can maintain their health and continue with deliveries.
Our service department is still only doing emergency calls only. If you have no heat in your home or smell propane at all, call us immediately.
If you have done any traveling (including coming back to Maine from your winter travels) please quarantine yourself for 2 weeks before expecting a service tech to enter your home.
As we rotate personnel in the office, you may find longer hold times during the day. We appreciate your patience and are truly grateful for every one of our customers who deal with these strange alterations to our scheduling. You are all the best!
Stay safe and healthy out there. Wash your hands often and don't touch your face! We are in this together as a community!
We've been keeping a close eye on Maine and National CDC and their COVID-19 updates and recommendations.
We have decided that it's in the best interest of our beloved community and our amazing staff to temporarily close the office to foot traffic. We will remain open to phone interaction for anything you need. This will be effective today March 19th thru April 1st. We will re-evaluate at that point how long to proceed with these precautions.
We do have a drop slot available for payments. and we will have our customer service team available by phone Monday - Friday 8am-4pm to process payments via credit or debit cards.
Thank you for your understanding during these trying times.
We're in this together. Remember to wash your hands often and don't touch your face!
During this rapid spread of COVID-19, we are staying open as we understand that our friends, families, neighbors and customers need to heat their homes. We are going to cut back on office hours and be open Monday through Friday from 8AM to 4PM. Saturdays will be closed going forward. If you need something outside of these hours, please call.
Our service department will not be doing any non-emergency service. If you have no heat, please call and we will get that taken care of.
We would like to encourage as many of you to order your fuel and process payments over the phone with your credit or debit cards. We do understand that this is not always possible and will make arrangements as necessary.
We are doing everything we can to wipe down desks, pens, phones, keyboards, door handles and everything else as often as possible.
Our goal is to keep our employees healthy to carry on with deliveries as normal. Please keep contact with the delivery drivers minimal. They have been instructed to not enter anyone's home.
Please call with any questions 207-225-3588.
Merry Christmas to everyone!
Plan ahead to get your orders in!
We will be closing at noontime on Thursday 12/24/20 and will be closed on Christmas Day 12/25/20.
We will also be closed on New Year's Day 1/1/21.
Be safe and enjoy your holiday season!
Happy Thanksgiving! 🦃
This year has been trying yet we all have something to be Thankful for whether big or small. I hope no matter what your plans are this year, you make it memorable.👨👩👧👦
We are thankful for all of you, our community! 🌎
We will be closed on Thursday November 26th to celebrate Thanksgiving day and re-open on Friday.
Starting this Saturday the office will be open from 8-noon throughout the winter. ❄
