We do all of the dry cleaning and laundry in our own plants to control quality. We have a team of experienced seamstresses to provide tailoring and our shoe repair is located in our Newbury Street store. This is how we are able to exclusively offer our satisfaction guarantee with the Bush Pledge: We promise to return your clothes ready to wear and ready when promised with friendly, helpful, competent service. We keep our pledge or you keep your money (It’s ready, it’s right or it’s free).