All positions (full and part-time) will be considered. Previous hotel experience is a plus but not required. Dependable and positive personality required. All positions require weekend availability.
Please bring a current resume, a smile, and 15-20minutes of your time (and a mask of course 😉). No need to set a specific time. We look forward to seeing you!
CANDLEWOOD SUITES KANSAS CITY SPEEDWAY
open interviews
Candlewoods Suites Kansas City Speedway is looking for a Maintanance person.
Maintenance is what keeps a hotel running smoothly. To deliver a great guest experience a Maintenance Representative will make sure everything is working so guests are safe and comfortable. Duties & Responsibilities:
• Complete minor repairs such as replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc.
• Perform preventative maintenance duties as detailed in the hotel preventative maintenance calendar.
• Ensure that assigned equipment is prepared and operational for the following days work.
• Monitor efficiency of equipment and electrical systems such as air conditioning controls, guest entrance/access doors, television sets, lighting systems and make minor repairs and/or replacements to ensure things are working properly and efficiently at all times.
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures in guest rooms, if needed.
• Maintain front entrance area, parking area and/or garage, and street entrance in a clean and presentable manner.
• Maintain the safety and cleanliness of the exterior of the facility, grounds, pool and exercise/sport facilities (including property signs and lighting).
• Ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc. using established hotel procedures.
• Replenish supplies and inventory in a timely and efficient manner, and minimize waste.
• Follow established safety procedures at all times. Immediately report any health and safety incident, unsafe conditions or malfunctioning equipment to the supervisor or manager on duty.
• Respond in a courteous and prompt manner to all guest questions and/or requests to ensure guest satisfaction.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• Assist with other duties as assigned.
Qualifications & Requirements:
• Basic reading, writing and math skills and 1+ year(s) of general building maintenance and repair experience.
• Completion of high school diploma or related vocational training preferred.
• Familiarity with Microsoft Office, Building Management Program and/or any other reporting tools such as HotSos, Opera, Lutron, Bartech, Inncom preferred.
• Carrying, lifting, pulling or pushing items weighing up to 100 pounds/45 kilograms 300 pounds/136 kilograms.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, kneeling, climbing and crawling.
• Working knowledge of basic plumbing, electrical skills, preventive maintenance procedures, and reasonable understanding of building equipment and hand tools.
• Communication skills are used frequently when interacting with the other hotel staff and hotel guests.
• Reading and writing abilities are used to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment repair manuals.
• Mathematical skills, including basic math, are used frequently.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.
CANDLEWOOD SUITES KANSAS CITY SPEEDWAY
Hotel Maintenance Person / Persona de mantenimiento
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly, and should also able to address guest requests and problems.
Responsibilities include:
Enters and prepares the room for cleaning.
Makes bed.
Dusts the room and furniture.
Replenishes guestroom and bath supplies.
Cleans the bathroom.
Cleans the closet.
Vacuums the carpet.
Replenish amenities in rooms.
Responsible for achieving and exceeding the guest satisfaction score.
Empieza a trabajar hoy. Ahora estamos contratando para amas de casa. Si tienes experiencia, GRANDE. Si no te entrenamos. Por favor, hable con Manager el hotel y complete su solicitud. Podríamos contratarte en el acto.
CANDLEWOOD SUITES KANSAS CITY SPEEDWAY
Hotel Housekeeping/Limpieza Interna
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Responsibilities and Duties
Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Issue, control and release guest safe-deposit boxes in line with hotel procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
CANDLEWOOD SUITES KANSAS CITY SPEEDWAY
Front Desk Agent
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Responsibilities and Duties
Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Issue, control and release guest safe-deposit boxes in line with hotel procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Responsibilities and Duties
Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Issue, control and release guest safe-deposit boxes in line with hotel procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Responsibilities and Duties
Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Issue, control and release guest safe-deposit boxes in line with hotel procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Responsibilities and Duties
Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Issue, control and release guest safe-deposit boxes in line with hotel procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Our Ready, Set, Shop Package is now Live! Guests can choose to stay with us and receive a complimentary Suite upgrade as well as an exclusive $25 gift card to the Legends Outlets.
Simply click here https://bit.ly/2TFHaQW and select the Hotel Packages tab to reserve yours!
For Full listing of Legends Outlets stores and hours please visit https://legendsshopping.com/
Candlewood Suites Kansas City Speedway added 6 new photos.
October 27 at 2:53 PM ·
IHG.COM
IHG Clean Promise
It's that time of year! Spooky season is upon us 🎃🎃. The staff had a great time with their pumpkin carving. We had guests vote on their favorite pumpkin. Can you guess the favorite??
We are looking for a Maintenance Technician/ Handyman to undertake the responsibility to preserve the good condition and functionality of premises. You will perform maintenance tasks of great variety such as painting, HVAC work, Pool & SPA etc. A Maintenance Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines. The goal is to maintain the buildings and common areas in the best possible condition.
Responsibilities
-Survey buildings and repair mechanical systems to ensure they are consistent with health and safety standards
-Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels etc.)
-Assist in the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
-Maintain heating and plumbing systems to ensure functionality
-Inspect alarm systems (fire, protection) and schedule repairs when needed
-Perform manual repairs when necessary (fix locks, replace windows etc.)
-Undertake activities of pest control such as spraying insecticide
-Conduct general upkeep procedures (e.g. landscaping) and other tasks as assigned (painting, carpentry etc.)
-Assist in budget preparation and ensure it is followed
Skills
-Hotel or multi-unit experience
-Basic electrical
-Plumbing
-Basic carpentry
-Drywall
-Painting
-Caulking
-Touch-up and texture application
-Carpet/flooring repair (carpet stretching, grouting)
-Previous experience in HVAC or other related fields
-Familiarity with HVAC wiring diagrams
-Ability to handle physical workload
-Strong problem solving and critical thinking skills
-Strong communication skills with all areas of operations
-Detail minded approach to daily work
-Courteous to all staff and guest
-Well organized
We are currently holding open interviews this week Mon to Fri between the hours of 9am-5pm. Come bring your resume or fill out an application and be interviewed on the spot. We look forward to speaking with you!
*IHG EXPERIENCE/HOTEL EXPERIENCE PREFERRED*
We are looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Flexibility is important. Shifts: 7am-3pm 3pm-11pm and sometimes 11pm-7am Holidays, Weekends.
Greet and welcome guests
Answer customer questions
Answering questions and addressing concerns
Screen and direct incoming calls and emails
Record and relay messages
File paperwork
Maintain inventory and restock supplies when necessary
Maintain a clean reception area
Keeping front desk tidy and presentable with all necessary material
Requirements:
Proven experience as front desk representative.
Familiarity with office machines (Opera. fax, printer.)
Knowledge of office procedures.
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills.
Success working as a team!
Good organizational and multi-tasking abilities.
Adaptability.
Problem-solving skills.
Customer service.
High School diploma; additional qualifications will be a plus
Attention to detail.
Professional appearance and demeanor.
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Work Location: Kansas City, Kansas (Legends Outlets)
CANDLEWOOD SUITES KANSAS CITY SPEEDWAY
Front Desk Agent- Open Interviews
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Responsibilities and Duties
Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, questions or concerns
Record guest preferences in the system
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Issue, control and release guest safe-deposit boxes in line with hotel procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
CANDLEWOOD SUITES KANSAS CITY SPEEDWAY
Front Desk Associate
