Serving North Carolina and South Carolina. The Carolyn Padgette Agency is committed to building lifetime relationships and treating you as a customer and not a policy. We pride ourselves on one-on-one customer service and will work with you to identify and assess your insurance needs, explain the options available, and help you choose a policy that provides superior protection. Whatever your situation, the experienced staff of the Carolyn Padgette Agency can help you address and understand your available choices.