While the pandemic has made things more challenging than ever, Goffstown, New Hampshire, Branch Manager, Melissa, still managed to step up in a big way for a customer who was going through a very challenging time.
In fact, she made such an impact that the customer wrote her a letter of gratitude.
“At the end of the day, when you didn’t really have to, you put on your superhuman cape and jumped right in. If I worked at Citizens Bank, I would start a Human Kindness campaign and have you be a part of the taskforce.”
We couldn’t agree more! Thank you, Melissa, for your dedication to our customers and your commitment to kindness! 💚
Cough medicine — check. Mask — check. Copay for doctor’s app — check. Lost wages — ? Getting sick can cost more than you think. Get an overview of the potential costs here.
CITIZENSBANK.COM
The Cost of Getting Sick
Raise your hand if you miss seeing local musicians at places like Paradise Rock Club , Brighton Music Hall, and Orpheum Theatre Boston! ✋
With the Citizens Bank Live & Local streaming series on Facebook Live, the music comes to you. Stop by for intimate concerts and conversations, with local favorites like STL GLD, Kay Hanley, and Tanya Donelly. Donations support Crew Nation – a global relief fund for live music crews impacted by COVID-19. ♥
CITIZENSBANK.COM
Stream Boston’s Favorite Musicians from the Comfort of Home
Back in June, we made a commitment to further social equity in our local communities. Today, we’ve taken our first step by awarding 100 small businesses each with a $15,000 grant through the Citizens Minority-Owned Small Business Grant program. Click the link below to learn more about the $1.5 million grant program and to see the recipients.
CITIZENSBANK.COM
Awarding Minority-Owned Small Businesses $1.5 million
Thanks to the Philadelphia Phillies and all their Phans for a great season!
We hope to see you at Citizens Bank Park in 2021!
Volunteering has been a huge part of Kingston Branch Manager Jane’s life since she was just a teenager.
For the past 20 years, she’s served on the board of directors for several nonprofit organizations, but for the last several years, she has concentrated her efforts on the Kingston NY Farmers Market, a year-round weekly event that has over 50 vendors who supply farm fresh food and goods to the local community.
People come from all over the tri-county area to purchase healthy food choices. On any given Saturday in the summer, the farmers market can have over 2,000 attendees, and in the winter months, the food bank sets up in a church hall to provide year-round service. The market accepts SNAP benefits, and children get tickets to buy free or discounted goods.
“It feels really good to know that you are contributing to the health and well-being of people in your community,” Jane says.
We’re beyond proud to have employees like Jane who dedicate their time and efforts to serving their communities. 💚
Read more about Citizens’ commitment to fighting hunger: http://spr.ly/6188GIsdm
You have to have it – but how do you decide whether to make a trip to the store or stay in and shop online? Click the link to learn the pros and cons of both.
CITIZENSBANK.COM
Should you shop online or in store?
You don’t have to spend a fortune (or even change out of your pajamas) to indulge in self care. Read on for tips to turn a Friday night at home into your very own spa retreat.
CITIZENSBANK.COM
Turn Your Home Into a Spa
The Jack-O-Lantern Spectacular might look a little different this year, but it’s just as spectacular! 🎃 Our longtime partners at the Roger Williams Park Zoo & Carousel Village knew they had to come up with a creative way to keep this tradition going, but still take public health into consideration. Their solution? A completely safe drive-through event that will be fun for the whole crew.
So grab your family (and maybe some piping hot apple cider), hop in the car, and enjoy thousands of intricately carved pumpkins from the comfort of your vehicle!
CITIZENSBANK.COM
The Jack-O-Lantern Spectacular Must Go On
The Election is around the corner. As we prepare to vote during a pandemic, it’s important to know our options. Decide whether you want to vote by mail, participate in early in-person voting or vote at the polls on Election Day. Don’t forget to first verify that you’re registered.
Make sure you’re registered here.
VOTE.GOV
Are you registered to vote?
While we strive to show gratitude for our colleagues every day, Credo Week marks an official celebration of the hard work and dedication of our teams across the country. Albeit heavily virtual this year, we still managed to have a great time and honor the following people:
🧱 Brick Recipients — Those that have been with us for 25 years
🏆 Chairman’s Award and Credo Champions — A select group who’ve demonstrated a significant commitment to living our values
🎉 Credo Community Champions — Recipients were recognized for the impact their service had in their communities.
On a scale from 1-10, how much do you miss live music? 🔟 With the Citizens Bank Live & Local streaming series, watch live, unfiltered performances from amazing artists like songwriter and musician Chris Trapper, best known as the singer and guitarist of The Push Stars and for his song “This Time” from the film “August Rush”! RSVP below to catch his performance live on Crossroads Presents' Facebook page on Tuesday, October 27, at 7 pm.
Learn more about Citizens Bank Live & Local here: http://spr.ly/CitizensBankLL
TUE, OCT 27 AT 7:00 PM EDT
Citizens Bank Live & Local: Chris Trapper
Save your money, not your vote. Make sure to choose your plan to vote.
📫 Mail in
🗳 Early in-person
📍 Election Day
For everything you need to know about voting visit the link below.
VOTE.GOV
Everything you need to know to vote
We’re so proud of how our employees have stepped up to fight hunger over the last month! 💚
More than 3,000 Citizens employees, organized into teams of six, participated in our Step Up to Fight Hunger Challenge, logging more than 540 million steps through our wellness partner Castlight Health . Thanks to their participation, Citizens is donating more than 500,000 meals to Feeding America! 👏
Our top-performing team, the “Risk Ramblers,” collectively logged 3.8 million steps! 😲 Their dedication is so inspiring!
October is National Cybersecurity Awareness Month, so it’s a great time to check your security online. Consider creating passwords that use phrases instead of just words and numbers, as well as using different usernames and passwords for each website you log in to. Another important tip: Don’t use public
Wi-Fi, especially for banking.
Want more tips? Visit our Cybersecurity Center to learn more.
CITIZENSBANK.COM
Visit Our Cybersecurity Center
CHARP EDucation Consulting, LLC offers diversity and inclusion (D&I) consulting and training in Cleveland to community and business leaders. Led by founder and president Charesha Barrett, the consulting firm is one of 100 recipients of a $15,000 Citizens Minority-Owned Small Business Grant.
“It’s important for the next generation of leaders to recognize and celebrate the diversity of color and culture that we have here, so that everyone has a fair shot at making it in this wonderful country,” says Barrett.
Want to learn more about CHARP EDucation Consulting and what makes it a deserving grant recipient? Check out the inspiring story behind Barrett’s commitment to social equality at the link below.
CITIZENSBANK.COM
Grant Recipient: CHARP EDucation Consulting
You think you found a good deal on that new flat screen TV – should you grab it? Find out how to know if you should buy something, and the best time to shop sales.
CITIZENSBANK.COM
How do you know if you found the best deal?
How do you turn a generations-old family recipe into a product sold at a nationwide grocery store? Hard work, innovation, and perseverance.
La Dorita Dulce de Leche did just that by bottling its authentic Argentine dulce de leche. Then they launched its Kitchen Share Incubator Program to help other food entrepreneurs in the Pittsburgh area. La Dorita Cooks is one of 100 recipients of a $15,000 Citizens Minority-Owned Small Business Grant.
“We love sharing our own food startup experiences with like-minded entrepreneurs within our shared kitchen and around Pittsburgh,” says Josephine Caminos Oria, president and founder of La Dorita Cooks. “I finally found success on my own terms, and better yet, I get to share it with my family.”
Learn how Oria turned her small business into a sweet success story for their whole community at the link below.
CITIZENSBANK.COM
Grant Recipient: La Dorita Cooks
Today we launch College Bound Citizens, a digital education program for high school students to make smart decisions about financing higher education. The free digital course and online Family Resource Center we built with EVERFI covers a multitude of topics. Learn more below.
EVERFI
October 22 at 10:00 AM ·
America’s growing student-loan debt crisis impacts more than 40 million people nationwide, making it one of the biggest issues facing Americans today.
This is why we teamed up with Citizens Bank to develop Pathways, a new digital course as part of the College Bound Citizens program. This program teaches students and families the basics around paying for college, like understanding student loans, budgeting, and calculating return on investment, so they are better prepared for the future!
Learn more about the College Bound Citizens program: https://everfi.com/press-releases/citizens-and-everfi-launch-course-to-help-educate-high-school-students-on-financing-higher-education/
National Cybersecurity Awareness Month is a perfect time to perform a cyber wellness check! The first tip? Set alerts on your debit and credit cards, so you know if there are any suspicious charges. Perform a full check at the link below.
CITIZENSBANK.COM
Perform a Cyber Wellness Check | Citizens Bank
How do you mentor the women around you in the workplace? Jess, Head of Portfolio Management & Underwriting in Commercial Banking, believes that both formal and informal mentorship relationships are important.
“One of my first mentors drove me to take control of my career. I thought I had pigeonholed myself, but she helped me see that there were alternatives. She believed in my potential and showed me that I could transfer my skills to another industry. That’s why I participate in Business Resource Groups and why I mentor several women, both formally and informally. It’s a way for me to pay it forward.”
In fact, she earned the distinction as number 75 on Yahoo Finance’s 2020 list of HERoes Women Role Model Executives. This list celebrates 100 women who are leading by example and driving change to increase gender diversity in the workplace. Check out Jess’ story.
JOBS.CITIZENSBANK.COM
Women Mentoring Women
More and more employers are offering benefits to help their employees take care of themselves. Ergonomic workspaces, healthy snack choices, and fitness options are just a few. How does your employer support self-care?
CITIZENSBANK.COM
How Employers Support Self Care
Check out this Citizens themed pumpkin from the Jack-O’-Lantern Spectacular event at the Roger Williams Park Zoo & Carousel Village. 🎃
Pumpkin carving is just one of the socially distant and inexpensive Halloween activities you can do this year. Share your best jack-o’-lantern pictures with us below. ⬇️
🎃: http://spr.ly/6189GhwsF
📷: Roger Williams Park Zoo
Since 2005, we’ve hosted Year Up interns to provide hands-on corporate training to young adults. This year, it’s gone virtual, but the ability to stay connected has allowed our colleagues to continue to support and volunteer with Year Up. Volunteers have been able to participate in resume reviews, mock interviews, networking events — even a virtual career fair as well as host interns on their teams.
Just before our 21 interns in Rhode Island graduated this past summer, Derek Valego, a Senior Risk Manager, had the opportunity to meet with them to provide valuable career advice as they prepare for the workforce.
“The Year Up interns are so bright and forward thinking,” Derek shares. “I really enjoyed my experience working with them! Getting the chance to mentor and help these young professionals become successful for the future is something I think both parties cherish.”
We’re committed to helping young people prepare for the future. Through our partnership with Junior Achievement Junior Achievement last year, we “adopted” classrooms in 24 locations where we helped to implement the JA Career Success program to equip students with the skills required for jobs in high-growth industries. Our colleagues provided financial literacy and career readiness training to help students prepare to earn and keep a job.
Learn more about our commitment to financial education in our latest Corporate Responsibility Report. ⬇️
CITIZENSBANK.COM
How Citizens promotes financial literacy
As part of our commitment to help further social equity initiatives, we created the Citizens Minority-Owned Small Business Grant program. 22,000 businesses applied to receive a $15,000 grant — 100 recipients were chosen. Here’s the moment that a few of them heard the good news!
To the business owners: we’re so thankful for your commitment to the community and are excited to be on this journey with you.
Meet Mark, a credit project group manager who’s committed to social equity and inclusion efforts at work and in his community. Mark volunteers with the Urban League of Eastern Massachusetts (an affiliate of the National Urban League). He helps to overcome racial and social barriers by working with an organization that provides job development training, as well as placing Urban League members into jobs after they’ve completed their respective training program.
Head to the article below to read the full story of Mark and how he’s making a difference.
CITIZENSBANK.COM
How Mark is Creating Diversity in His Community
Who doesn’t love a man of many talents? Former Boston Red Sox pitcher Lenny DiNardo can play a mean guitar and has been a part of the annual Hot Stove, Cool Music concert in Boston for several years. RSVP below to catch his live performance on the next installment of the Citizens Bank Live & Local streaming series on Tuesday, November 10!
Learn more about Citizens Bank Live & Local here: http://spr.ly/CBLLLD2
TUE, NOV 10 AT 7:00 PM EST
Citizens Bank Live & Local: Lenny DiNardo
Please note, our branch locations will be closing at 3pm tomorrow, November 3rd. As always, our ATM, mobile and online banking remain available.
It’s been four years since retired U.S. Army Staff Sergeant John Blizinski was awarded a fully renovated and furnished home through our partnership with Military Warriors Support Foundation. Once the surprise wore off, he had to settle into not only civilian life, but homeownership as well. How’s he doing? What lessons has he learned through his three-year mentorship program?
“I’m in a good position now, blessed with a good job, and I’m building my savings up. I’m blessed,” said John.
To read the full interview with John, visit the link below.
CITIZENSBANK.COM
Putting down roots
We believe that the success of the communities we serve is critical to our success, and our employees believe it, too. Over the past five years, the amount of volunteer time they’ve logged has increased by 144%. Our colleagues serve on the boards or committees of more than 1,200 community groups, lending their expertise to organizations that provide vital services across our footprint.
Learn more about our colleague volunteerism in our latest Corporate Responsibility Report. ⬇️
CITIZENSBANK.COM
How Citizens employees are giving back
“We have one of the best adoption benefits programs – it’s very impressive,” says our colleague, Jared.
Jared and his family have been having lots of fun making new memories. Their adopted son is now in pre-school, about to turn 3. He has a passion for trucks, Paw Patrol, and following his older brother around. Despite spending many weeks at multiple hospitals after he was born and undergoing open heart surgery at 2 months old, he has no lingering effects and is a ball of energy!
Check out his story below. 👇
JOBS.CITIZENSBANK.COM
Our Colleagues Adoption Journeys
Sharon, a colleague for over 30 years, is making a difference inside and outside of work by helping drive social equity efforts in her community. Sharon volunteers her time with the Greater Bridgeport NAACP – the largest civil rights organization in the country. To read about how Sharon is helping in the journey to equality, click the link below.
CITIZENSBANK.COM
Colleagues Drive Inclusion Efforts
They’ve served us – and now we’re ready to serve them. 🇺🇸
Welcoming them home
Meet our worthy veterans
Home sweet home
Getting a fresh start
Ready to aid our veterans
Ready to work with us?
See more at
citizensbank.com
How can one small business attempt to restore an entire city? One property at a time.
Motor City Preservation, a Detroit-based property preservation company, takes vacant, blighted properties and makes them safe and sound for future occupants. Motor City Preservation is one of 100 recipients of a $15,000 Citizens Minority-Owned Small Business Grant.
“My grandmother has told me about Detroit in the ‘50s, when there were millions of people living here and the houses were new,” shares owner and founder Darnell Jackson. “I look at old photos of some of the houses we are currently working on and I want to restore them back to their former glory.”
See how Motor City Preservation is helping build a successful future for Detroit at the link below.
CITIZENSBANK.COM
Grant Recipient: Motor City Preservation
It’s International Fraud Awareness Week. Have you brushed up on your prevention tips lately? In 2020, it’s even more critical to stay alert since cyber criminals are using the pandemic as another avenue in their attempts to gain access to your personal data.
Ready to fight back? Check out these helpful resources at the link below.
CITIZENSBANK.COM
COVID-19 Fraud Prevention Tips
You have enough to worry about with health and safety on your mind. But finding affordable health care? That’s a tough one. Now more than ever, you need a health plan that helps you, without hurting your wallet. With benefits open enrollment coming up, learn all you can to find the plan that's right for you.
CITIZENSBANK.COM
Affording Health Care in a Pandemic
What are you thankful for? Four years ago, Retired U.S. Army Staff Sergeant John Blizinski was the recipient of a fully furnished from Citizens Bank through our partnership with Military Warriors Support Foundation (MWSF.) Since then, he ’s been involved in the MWSF 3 year mentorship program, and is thankful for the lessons he’s learned along the way.
“They have the program structured in a way that it does exactly what it’s designed to do…set you up for success. Looking back from three years ago on what I have now, I feel really successful,” shares John.
Click the link to learn more about his story.
CITIZENSBANK.COM
Thankful for our Veterans
How can a small business make a big difference? By being a source of power for its people.
At least that’s the case for Allwire Solutions Inc., a Rhode Island-based electrical company that was recently named one of 100 recipients of a $15,000 Citizens Minority-Owned Small Business Grant.
“There is a reason you don’t see many other minority electricians; they can’t afford to wait the several years it takes to make a substantial paycheck in electrical work,” says owner and founder Christopher Fuller.
Learn more about this small business owner’s commitment to helping his apprentices reach their career goals at the link below.
CITIZENSBANK.COM
Grant Recipient: Allwire Solutions Inc.
Want to support your favorite local business this holiday season? Or perhaps you’re a small business owner ready to help people tackle their holiday gift list?
Just in time for the holidays, share a Citizens Ready Together badge using our free tool below to get the word out!
Here’s how it works:
Snap a photo that represents your favorite local business
Go to the link below to generate your very own Ready Together badge
Share your badge on your Facebook, LinkedIn, or Twitter account
Encourage others to do the same!
CITIZENSREADYTOGETHER.COM
Shop local for the holidays!
We’re so excited to support the August Wilson African American Cultural Center's upcoming virtual concert AW Studio Sessions: Terreno Comun: The Brazilian Project. RSVP below to find out how to buy tickets to this intimate music experience with some of the most acclaimed musicians in modern jazz and Brazilian music. 🎵
THU, DEC 3 AT 8:00 PM EST
AW Studio Sessions: Terreno Comun: The Brazilian Project
The holiday season is in full swing, so you may be thinking you can just shop sales at any time, especially from home. Have you ever wondered if there’s a perfect time to shop for that perfect gift? Turns out there is! Check out when to shop the sales this year.
CITIZENSBANK.COM
When to Shop Holiday Sales
No one should have to wonder where their next meal is coming from, especially during the holidays. But as a result of COVID-19, more than 54 million people, including 18 million children, are at risk of experiencing food insecurity this year, according to Feeding America.
Learn more about how hunger could be impacting your community and how we’re helping. ⬇️
CITIZENSBANK.COM
Taking On the Growing Hunger Problem in America
Black Friday and Cyber Monday are upon us, which means you’re probably already overwhelmed by the number of deals you’re seeing. Use these tips to make sure you’re ready for shopping season— no matter what it looks like this year!
CITIZENSBANK.COM
Should You Snag That Deal?
It’s important you always stay ready to defend your personal information against cyberthreats.
Consider this tip: Only provide account information to Citizens if you initiated contact with us first. If you receive a text from someone claiming to be Citizens looking for account information and you haven’t initiated contact with Citizens in the first place, don’t click on any links and don’t provide any account information.
Looking for more ways to prepare your cyber defenses? Conduct your very own Cyber Wellness Check at the link below.
CITIZENSBANK.COM
Give yourself a Cyber Wellness Check
We’re committed to ending hunger in our communities. That’s why we partnered with Feeding America and other local food banks last year to provide 12 million meals 🍴 for those facing food insecurity.
Learn more about our commitment to fighting hunger in our latest Corporate Responsibility Report. ⬇️
CITIZENSBANK.COM
How Citizens is fighting hunger
Courtland Kenley didn’t set out to run an after-school scriptwriting program in Pittsburgh. Still, the unexpected opportunity was a welcomed plot twist.
Kenley is the owner and Program Director of Official Entertainment Inc., a recent $15K Citizens Minority-Owned Small Business Grant recipient. He teaches elementary school students how to operate equipment, then breaks them into groups to develop scripts and produce their own short films.
“One of the most rewarding parts of the program,” Kenley explained, “is watching kids who didn’t get along in school or on the bus, work together beautifully on a project in the studio.
To learn more about Kenley, Official Entertainment, and how the program is adapting to the pandemic, check out the full story at the link below.
CITIZENSBANK.COM
Grant Recipient: Official Entertainment Inc.
For Ray Sykes, VP, Student Lending Relationship Manager, giving back has always been part of his life.
While volunteering has looked different for many this year, Ray and his sons — both Eagle Scouts of Boy Scouts of America Troop 195 and he the committee chair — found a way to safely place flags at over 5,500 veterans’ graves at Holy Sepulchre Cemetery in preparation for Memorial Day. A 20-year tradition, Ray thought wouldn’t be possible, but he worked with the New York cemetery on a socially distant plan.
“The most rewarding part for me is seeing my boys getting involved with volunteering to give back to the community,” says Ray, who also serves on the board of directors of the Urban League of Rochester.
For others looking to get involved, Ray suggests connecting with local organizations in your area to explore safe virtual ways you can give back.
Ready to score some Cyber Monday savings? Make sure you take the proper precautions, so your personal information is safe.
CITIZENSBANK.COM
Safe Cyber Monday Shopping
Looking for a way to safely share some holiday cheer? ❄️ At Holiday Nights in Greenfield Village at The Henry Ford, you can take in the smell of roasting chestnuts and the sound of sleigh bells — all while remaining safe and socially distanced.
Follow us on Facebook and tell us which three people you’d like to go with to be entered to win four free tickets! Click here to read the full rules: http://spr.ly/6182HybYY
A note from our CEO and Chairman, Bruce Van Saun:
As we enter the holiday season and begin to look ahead to the New Year, I want to extend my personal thanks for trusting Citizens as your financial partner. The coronavirus pandemic and its impacts have been unique and remarkable, requiring all of us to think and act in new ways. Throughout this period, Citizens has remained focused on being there for you every step of the way.
Whether it’s helping you steer through today’s challenges, navigate the coming recovery, or plan for the future, Citizens stands ready to support you, your family and your community. This is a responsibility — and a privilege — that we take very seriously.
Citizens has maintained a commitment to service for more than 190 years. We very much appreciate the opportunity to serve you, and I personally thank you for being a Citizens customer. Best wishes for a special holiday season and a fresh start in 2021.
To read Bruce’s full note click here http://spr.ly/6188HOV1I
"I’ve witnessed Apartheid and what it can do to society. I was brought up with values that we are all equal and belong to the human race. That the color of our skin does not define anyone. However, we should not be color blind, because that robs ourselves and our children of our identity. When we do ignore differences, it diminishes us all,” Citizens Internal Auditor Ana Isabel dos Reis-Couto told us.
Diversity, equity and inclusion are topics we’re committed to, so we’ve tapped a few of our employees and thought leaders to ask what they’re reading, listening and watching right now.
To see the full list of news sources, podcasts, books and more, head to the link below.
CITIZENSBANK.COM
Diversity, Equity & Inclusion Resources
Is there anything that gets you in the holiday spirit like baking cookies? We’re partnering with Dining Playbook and Boston Magazine's Best Pastry Chef Rachel Sundet of Mamaleh's Delicatessen to bring you an exclusive virtual culinary experience!
Join us Wednesday, December 16, at 7 pm as Chef Rachel teaches us how to bake her delectable tahini cookies! RSVP on Facebook below and register on Zoom here: http://spr.ly/RegisterHere
WED, DEC 16 AT 7:00 PM EST
A Virtual Culinary Experience with Boston Magazine's "Best Pastry Chef" Rachel Sundet presented by Citizens
Vernice "FlyGirl" Armour: Author, Speaker, Coach and Entrepreneur broke through barriers in the Marine Corps as the first African American female pilot. Now, she’s helping audiences break through barriers by inspiring success, action, and change.
She is CBO (Chief Breakthrough Officer) of her own consulting firm, a published author, and a heralded inspirational leadership speaker who earned the nickname “FlyGirl” for her ability to engage and inspire corporate, education, and other audiences.
“Equity and inclusion doesn’t mean that one person is put ahead of another at work or in life. It means liberty and justice for all,” says FlyGirl.
To learn more about her inspiring story, click the link below:
CITIZENSBANK.COM
Vernice “FlyGirl” Armour is Ready to Engage
Despite cold weather setting in for much of the country, Brian Hanlon, in Business Services, recently participated in Dive Against Debris – an underwater lake cleanup at Bigelow Hollow State Park, coordinated by Enfield SCUBA and Watersports in partnership with the Connecticut Department of Energy & Environmental Protection (DEEP).
“I’ve always cared about people and the environment, and try to contribute to the larger community in both areas,” shares Brian. “I look for opportunities where I believe I can make a contribution, and have a little fun while doing so.”
Brian also spends his time volunteering with the Grafton Land Trust to promote conservation and stewardship of the outdoors in central Massachusetts, and as an officer of the American Society of Safety Professionals and the AIHA - American Industrial Hygiene Association promoting health and well-being within the workplace and community.
His tip for giving back: Find something you’re passionate about and reach out to other people or organizations working in that space. Volunteering should be fun!
Raise your hand if you’re ready for some holiday cheer! ✋
Show your holiday spirit with our Holiday Nights virtual photo booth! Share your creation in the comments and tell us how you’re spending the holidays this year.
CITIZENSMEMORIES.COM
Take a Picture in the Holiday Nights Virtual Photo Booth
Due to today's inclement weather, the hours of operation for some of our local branches have been impacted. For the most up-to-date information on branch closures, visit our website here: http://spr.ly/6188Huw3a
Going on socially distanced walks or taking a trip to the park (with a mask on) are two ways to feel some normalcy during these times. Our colleagues recently safely supported our partners Rose Fitzgerald Kennedy Greenway in keeping the conservancy beautiful for guests who still want to make an effort to enjoy nature. Have you taken any trips to a park near you recently? Share a photo if you have one or drop the name below!
The holiday season has us feeling a little nostalgic, so we want to hear about your favorite memories at Citizens Bank Park!
Whether it was an exciting play, a special moment, or whom you were with, share your favorite Philadelphia Phillies-related memory in the comments to be entered to win an autographed Phillies item! Read the full rules here: http://spr.ly/SweepstakesRules
“Growing up, my grandmother often volunteered for various community service efforts,” remembers Shana Wells, Executive Assistant, Consumer Banking. “I recall a time in which she was in charge of a food drive. She had a big truck full of food on a mission to help people in need. She not only distributed food, but also comforted people. Seeing her acts of selflessness always stuck with me and motivates me to give back when I can.”
This year, Shana has devoted much of her time to the American Red Cross Virginia Region as a virtual intake and screening volunteer, matching volunteers to positions that relate to their interests or background.
“I enjoy this role because it allows me to connect people with their passions, so they can give back to their communities,” says Shana, who also supported the general and local elections by making sure people were registered to vote, discussing ways to plan their vote, and recruiting other volunteers.
Shana’s motto for others who want to donate their skills and time: A small gesture makes a huge difference.
2020 — what a year! Amid these unprecedented times, one of our colleagues, Andrea Cooper, a DE&I Program Manager, still found plenty to be thankful for. What about you? We’d love to hear your bright spots. Share them below.
Sometimes, it’s the little things that mean the most. For one customer, it was a simple deposit that made such a difference.
Our colleague, Kimberly, a customer service teller in our East Main Lansdale branch in Pennsylvania, changed a customer’s day with a simple act of kindness.
“I want to personally thank you for always being such a beacon of positivity and light,” the customer wrote to her.
Even though Kimberly may only interact with a customer for a few minutes, she strives to empathize with them and make their day better.
We’re so thankful for colleagues like Kimberly, who are made ready to make a difference. 💚
The lights and a crisp winter air — nothing says happy holidays like an evening at The Trustees’ Winterlights presented by Citizens Bank at the Eleanor Cabot Bradley Estate. Wishing you and yours a magical rest of the year. ✨
📷: Val Maass
College students have a lot on their plate. But they still made time to help people in need. The story: For every student checking account opened, we donated meals* to Feeding America. 350,000 of them! Here’s to our college heroes, and the season of giving. http://spr.ly/6181HuF4R
Due to today's inclement weather, the hours of operation for some of our local branches have been impacted. For the most up-to-date information on branch closures, visit our website here: http://spr.ly/6188Huw3a
Going on socially distanced walks or taking a trip to the park (with a mask on) are two ways to feel some normalcy during these times. Our colleagues recently safely supported our partners Rose Fitzgerald Kennedy Greenway in keeping the conservancy beautiful for guests who still want to make an effort to enjoy nature. Have you taken any trips to a park near you recently? Share a photo if you have one or drop the name below!
The holiday season has us feeling a little nostalgic, so we want to hear about your favorite memories at Citizens Bank Park!
Whether it was an exciting play, a special moment, or whom you were with, share your favorite Philadelphia Phillies-related memory in the comments to be entered to win an autographed Phillies item! Read the full rules here: http://spr.ly/SweepstakesRules
A couple weeks ago, in partnership with Dining Playbook, we hosted a virtual cooking event with Boston Magazine’s Best Pastry Chef Rachel Sundet of Mamaleh's Delicatessen’s. Participants learned how to make delicious tahini cookies! 👩🍳🍪
Have you attended any virtual classes to learn a new skill this year? Let us know your favorites and what you learned! ⬇️
Aren’t you in awe of this spectacular display at the Winter in Franklin Square? ❄️
Even if you can’t visit in person, you can still get in the holiday spirit with our virtual photo booth. Share your creation in the comments and tell us how you’re spending the holidays this year!
CITIZENSMEMORIES.COM
Snap a Selfie at the Winter in Franklin Square
The lights and a crisp winter air — nothing says happy holidays like an evening at The Trustees’ Winterlights presented by Citizens Bank at the Eleanor Cabot Bradley Estate. Wishing you and yours a magical rest of the year. ✨
📷: Val Maass
College students have a lot on their plate. But they still made time to help people in need. The story: For every student checking account opened, we donated meals* to Feeding America. 350,000 of them! Here’s to our college heroes, and the season of giving. http://spr.ly/6181HuF4R
Do you anticipate receiving a stimulus payment from the government? Here’s what you need to know:
➡️ Eligible individuals will receive payment via direct deposit by Jan. 4th
➡️ Others will receive paper checks, which began mailing Dec. 30th
➡️ Some will receive payment via a prepaid debit card
The IRS provides real-time information here: http://spr.ly/6182HpzA6
You can deposit your check from home using our mobile app: http://spr.ly/6183HpzAB
Beware of this scam: You may receive a call, email or text from someone asking you to verify payment details or sign over your check. Learn more about staying safe online here: http://spr.ly/6184HpzA8
Have more questions? Check out our FAQs: http://spr.ly/6185HpzAD
From making banana bread to the latest social media dance, 2020 was full of interesting trends. One of our favorites was how many animals found their forever homes. 🐶🐱🐰
Did you adopt a pet this year? Share a photo of your newest family member with us below. 👇
Thinking about adopting? Learn more here: http://spr.ly/6186HTfxY.
We’re preparing for the second round of Economic Impact Payments and are ready to support you. For answers to your FAQs visit the link below.
For updates visit IRS http://irs.gov/coronavirus
CITIZENSBANK.COM
Economic Impact Payments FAQs | Citizens Bank
Last year we highlighted our colleague Frank McGrane’s involvement with Covenant House Pennsylvania and their work raising awareness on behalf of homeless young people. This year marked Frank’s 8th Sleep Out despite the event going virtual due to COVID-19.
“I’m proud to participate in the Sleep Out because this one cold night every November really connects me to the mission of Covenant House Pennsylvania – an organization committed to helping young people turn the tragedy of homelessness into an opportunity for growth and transformation. Over the years, our Sleep Out in Philadelphia has grown from a small group of concerned advocates into a large and successful annual fundraiser. This year an in-person Sleep Out wasn’t in the cards because of COVID-19, yet roughly 200 participants from across the region stepped-up and slept out virtually from their own back yards,” shares Frank, whose son joined him for the first time.
This year was the second best fundraiser in the history of the event. We couldn’t be more proud to call Frank a Citizens colleague. Know someone doing something incredible for their community? Give them a shout out below. 👇
Citizens Bank
December 3, 2019 at 3:00 PM ·
It hit a low of 48 degrees in Philadelphia the night of November 21st. Frank was sleeping on the street with his friend and coworker Mike and more than 175 others to help raise money and awareness on behalf of homeless young people. Covenant House Pennsylvania's annual Executive Sleep Out is “easily one of the most memorable nights of the year,” Frank shares.
His journey with the nonprofit started many years ago as a donor in NYC. Fast-forward to the early 2000s when, almost serendipitously, Citizens had just given a grant to Covenant House to launch its programs locally. After an introduction prompted by a coworker, Frank transitioned from donor to volunteer board member — a position that he’s proudly held for the past 15 years.
“When I first joined the board, it was still in a start-up mode,” he says. “Today we have a continuum of services, including our flagship Crisis Center (which has grown to 76 beds); a transitional housing program; a street outreach program; an onsite health clinic in partnership with Children's Hospital of Philadelphia; and, most recently, a new program in York, PA.”
For those looking to get involved in their local community, Frank suggests exploring ideas with friends and coworkers. “My colleagues in Fort Washington have shared their own volunteer passions and I’ve joined them at events from time to time. At the same time, they’ve all been terrific in supporting my work with Covenant House.”
A couple weeks ago, in partnership with Dining Playbook, we hosted a virtual cooking event with Boston Magazine’s Best Pastry Chef Rachel Sundet of Mamaleh's Delicatessen’s. Participants learned how to make delicious tahini cookies! 👩🍳🍪
Have you attended any virtual classes to learn a new skill this year? Let us know your favorites and what you learned! ⬇️
Aren’t you in awe of this spectacular display at the Winter in Franklin Square? ❄️
Even if you can’t visit in person, you can still get in the holiday spirit with our virtual photo booth. Share your creation in the comments and tell us how you’re spending the holidays this year!
CITIZENSMEMORIES.COM
Snap a Selfie at the Winter in Franklin Square
Do you anticipate receiving a stimulus payment from the government? Here’s what you need to know:
➡️ Eligible individuals will receive payment via direct deposit by Jan. 4th
➡️ Others will receive paper checks, which began mailing Dec. 30th
➡️ Some will receive payment via a prepaid debit card
The IRS provides real-time information here: http://spr.ly/6182HpzA6
You can deposit your check from home using our mobile app: http://spr.ly/6183HpzAB
Beware of this scam: You may receive a call, email or text from someone asking you to verify payment details or sign over your check. Learn more about staying safe online here: http://spr.ly/6184HpzA8
Have more questions? Check out our FAQs: http://spr.ly/6185HpzAD
From making banana bread to the latest social media dance, 2020 was full of interesting trends. One of our favorites was how many animals found their forever homes. 🐶🐱🐰
Did you adopt a pet this year? Share a photo of your newest family member with us below. 👇
Thinking about adopting? Learn more here: http://spr.ly/6186HTfxY.
We’re preparing for the second round of Economic Impact Payments and are ready to support you. For answers to your FAQs visit the link below.
For updates visit IRS http://irs.gov/coronavirus
CITIZENSBANK.COM
Economic Impact Payments FAQs | Citizens Bank
Last year we highlighted our colleague Frank McGrane’s involvement with Covenant House Pennsylvania and their work raising awareness on behalf of homeless young people. This year marked Frank’s 8th Sleep Out despite the event going virtual due to COVID-19.
“I’m proud to participate in the Sleep Out because this one cold night every November really connects me to the mission of Covenant House Pennsylvania – an organization committed to helping young people turn the tragedy of homelessness into an opportunity for growth and transformation. Over the years, our Sleep Out in Philadelphia has grown from a small group of concerned advocates into a large and successful annual fundraiser. This year an in-person Sleep Out wasn’t in the cards because of COVID-19, yet roughly 200 participants from across the region stepped-up and slept out virtually from their own back yards,” shares Frank, whose son joined him for the first time.
This year was the second best fundraiser in the history of the event. We couldn’t be more proud to call Frank a Citizens colleague. Know someone doing something incredible for their community? Give them a shout out below. 👇
Citizens Bank
December 3, 2019 at 3:00 PM ·
It hit a low of 48 degrees in Philadelphia the night of November 21st. Frank was sleeping on the street with his friend and coworker Mike and more than 175 others to help raise money and awareness on behalf of homeless young people. Covenant House Pennsylvania's annual Executive Sleep Out is “easily one of the most memorable nights of the year,” Frank shares.
His journey with the nonprofit started many years ago as a donor in NYC. Fast-forward to the early 2000s when, almost serendipitously, Citizens had just given a grant to Covenant House to launch its programs locally. After an introduction prompted by a coworker, Frank transitioned from donor to volunteer board member — a position that he’s proudly held for the past 15 years.
“When I first joined the board, it was still in a start-up mode,” he says. “Today we have a continuum of services, including our flagship Crisis Center (which has grown to 76 beds); a transitional housing program; a street outreach program; an onsite health clinic in partnership with Children's Hospital of Philadelphia; and, most recently, a new program in York, PA.”
For those looking to get involved in their local community, Frank suggests exploring ideas with friends and coworkers. “My colleagues in Fort Washington have shared their own volunteer passions and I’ve joined them at events from time to time. At the same time, they’ve all been terrific in supporting my work with Covenant House.”
A couple weeks ago, in partnership with Dining Playbook, we hosted a virtual cooking event with Boston Magazine’s Best Pastry Chef Rachel Sundet of Mamaleh's Delicatessen’s. Participants learned how to make delicious tahini cookies! 👩🍳🍪
Have you attended any virtual classes to learn a new skill this year? Let us know your favorites and what you learned! ⬇️
Aren’t you in awe of this spectacular display at the Winter in Franklin Square? ❄️
Even if you can’t visit in person, you can still get in the holiday spirit with our virtual photo booth. Share your creation in the comments and tell us how you’re spending the holidays this year!
CITIZENSMEMORIES.COM
Snap a Selfie at the Winter in Franklin Square
It’s 2021, and it might be time your career had a fresh start! But you still won’t be interviewing in person for a while. So what best practices are most important when meeting over video? Click the link below for tips on acing your next interview.
JOBS.CITIZENSBANK.COM
Tips for Video Interviewing
Can you recall something you missed out on due to the pandemic? When branch manager, Allison, found out that one of her regular customers, Cheryl, had not only missed her mother’s 105th birthday celebration, but that she also couldn’t access the photos of the party online, she knew she had to do something.
Allison decided to print them out and surprise Cheryl with them the next time she came in for a transaction. Cheryl was moved to tears, so thankful to Allison for what she had done.
We couldn’t be more thankful for colleagues like Allison who go out of their way to give back to our customers during these challenging times. Thank you, Allison, for being so thoughtful when it comes to our customers. 💚
For more than 30 years, the third Monday of January has been set aside for commemorative events and community service activities nationwide to honor the life of Dr. Martin Luther King Jr.
His dedication to service and his passion for strengthening communities continues to inspire us to come together and give back to our communities.
Although this year is different in many ways, we’re just as committed to continuing to observe MLK Day by sponsoring meaningful virtual events through nonprofit partners across our footprint that celebrate service, diversity and inclusion.
Be sure to join us by signing up for one of these events below. 👇
JOBS.CITIZENSBANK.COM
Honoring MLK
The New Year comes overnight, but a job change takes lots of preparation all year long. Over the next few weeks, we’ll have videos and articles to help you be made ready for the new you. If you’re looking to update your resume — or need advice on switching to a new career — we have tips for all parts of the jobhunting process (and even job openings here at Citizens!). Check them out at the link below.
JOBS.CITIZENSBANK.COM
Job Seeker Resources
2020 may not have turned out the way you would've liked. That's ok. Check out these resources to help you open new doors in 2021.
CITIZENSBANK.COM
New Year, New You
Do you anticipate receiving a stimulus payment from the government? Here’s what you need to know:
➡️ Eligible individuals will receive payment via direct deposit by Jan. 4th
➡️ Others will receive paper checks, which began mailing Dec. 30th
➡️ Some will receive payment via a prepaid debit card
The IRS provides real-time information here: http://spr.ly/6182HpzA6
You can deposit your check from home using our mobile app: http://spr.ly/6183HpzAB
Beware of this scam: You may receive a call, email or text from someone asking you to verify payment details or sign over your check. Learn more about staying safe online here: http://spr.ly/6184HpzA8
Have more questions? Check out our FAQs: http://spr.ly/6185HpzAD
We heard your feedback – so we’ve completely redesigned our mobile app to give you a more flexible and friendly experience when you use it. You’ll find more reliability and security, an intuitive interface, and flexibility to add services and enhancements.
Don’t have it yet? Download it today at the link below to check out all of our new features.
CITIZENSBANK.COM
Download Our New Mobile App
“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.” – Dr. Martin Luther King Jr.
We’re proud to be sponsoring this special event honoring the legacy of Dr. King at the Museum of Fine Arts, Boston for the 19th consecutive year. Find out how to participate in this year’s virtual celebration at the link below!
MFA.ORG
Celebrate the Legacy of Dr. Martin Luther King Jr.
It’s 2021, and it might be time your career had a fresh start! But you still won’t be interviewing in person for a while. So what best practices are most important when meeting over video? Click the link below for tips on acing your next interview.
JOBS.CITIZENSBANK.COM
Tips for Video Interviewing
Can you recall something you missed out on due to the pandemic? When branch manager, Allison, found out that one of her regular customers, Cheryl, had not only missed her mother’s 105th birthday celebration, but that she also couldn’t access the photos of the party online, she knew she had to do something.
Allison decided to print them out and surprise Cheryl with them the next time she came in for a transaction. Cheryl was moved to tears, so thankful to Allison for what she had done.
We couldn’t be more thankful for colleagues like Allison who go out of their way to give back to our customers during these challenging times. Thank you, Allison, for being so thoughtful when it comes to our customers. 💚
For more than 30 years, the third Monday of January has been set aside for commemorative events and community service activities nationwide to honor the life of Dr. Martin Luther King Jr.
His dedication to service and his passion for strengthening communities continues to inspire us to come together and give back to our communities.
Although this year is different in many ways, we’re just as committed to continuing to observe MLK Day by sponsoring meaningful virtual events through nonprofit partners across our footprint that celebrate service, diversity and inclusion.
Be sure to join us by signing up for one of these events below. 👇
JOBS.CITIZENSBANK.COM
Honoring MLK
The New Year comes overnight, but a job change takes lots of preparation all year long. Over the next few weeks, we’ll have videos and articles to help you be made ready for the new you. If you’re looking to update your resume — or need advice on switching to a new career — we have tips for all parts of the jobhunting process (and even job openings here at Citizens!). Check them out at the link below.
JOBS.CITIZENSBANK.COM
Job Seeker Resources
It’s been a while since many of us have been in the office, but it turns out we have the cutest neighbor at our Providence headquarters. While Xeo’s owner can’t write off his toy subscription box, did you know there are some pet expenses that you can deduct on your tax return? Check them out here: http://spr.ly/6184Hbite
📷 : Xeo the Bernedoodle
What are you made ready to do? Getting involved in your local community? Fostering diversity at work and beyond? Get inspired by our stories of hope, success and the incredible journeys we take. 👇
CITIZENSBANK.COM
Ready to Be Inspired
The start of a new year is the perfect time to switch up your career. But where do you start? We have you covered with 7 tips from our recruiters on how to ace your upcoming interviews. Ready to learn more? Click the link below.
JOBS.CITIZENSBANK.COM
7 Things to Do Before Applying
We heard your feedback – so we’ve completely redesigned our mobile app to give you a more flexible and friendly experience when you use it. You’ll find more reliability and security, an intuitive interface, and flexibility to add services and enhancements.
Don’t have it yet? Download it today at the link below to check out all of our new features.
CITIZENSBANK.COM
Download Our New Mobile App
“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.” – Dr. Martin Luther King Jr.
We’re proud to be sponsoring this special event honoring the legacy of Dr. King at the Museum of Fine Arts, Boston for the 19th consecutive year. Find out how to participate in this year’s virtual celebration at the link below!
MFA.ORG
Celebrate the Legacy of Dr. Martin Luther King Jr.
It’s 2021, and it might be time your career had a fresh start! But you still won’t be interviewing in person for a while. So what best practices are most important when meeting over video? Click the link below for tips on acing your next interview.
JOBS.CITIZENSBANK.COM
Tips for Video Interviewing
Today we pay homage to National Freedom Day — a celebration of the signing of the 13th Amendment abolishing slavery. We recognize that we share in the responsibility to make social equality a priority to enhance the freedoms of all people.
To learn more about our journey to social equality, click below.
CITIZENSBANK.COM
National Freedom Day
When it comes to career advice, take it from a success story. Our Chairman and CEO, Bruce Van Saun, has some words of wisdom for those looking to advance their career. The new year is the perfect time for a change-up. Click on the link below to learn tips from Bruce!
JOBS.CITIZENSBANK.COM
Career Advice from CEO Bruce Van Saun
How are you made ready to pursue your passions? Tatiana Rosana, Executive Chef at Envoy Hotel’s Outlook Kitchen and Lookout Rooftop Bar Boston, followed her dreams and found success through determination, perseverance and good mentorship. These life lessons helped her get to the top of her game and score two wins on the Food Network’s “Chopped” series. To learn more about her story, check out the link below.
CITIZENSBANK.COM
5 Life Lessons from Chef Tatiana Rosana
Citizens is proud to be acknowledged with a perfect score in the Human Rights Campaign 2021 Corporate Equality Index.
Human Rights Campaign Award Winner
Voted LGBTQ Best Place to Work
Supporting LGBTQ colleagues
Check Out Our Open Roles
See more at
citizensbank.com
It’s been a while since many of us have been in the office, but it turns out we have the cutest neighbor at our Providence headquarters. While Xeo’s owner can’t write off his toy subscription box, did you know there are some pet expenses that you can deduct on your tax return? Check them out here: http://spr.ly/6184Hbite
📷 : Xeo the Bernedoodle
What are you made ready to do? Getting involved in your local community? Fostering diversity at work and beyond? Get inspired by our stories of hope, success and the incredible journeys we take. 👇
CITIZENSBANK.COM
Ready to Be Inspired
This Black History Month, we’re highlighting a few of our amazing colleagues who are making a difference here and in their communities.
Meet George Monroe Jr., who was spotlighted on NPR for his work with the National Trust for Historic Preservation. George has been partnering with historic sites in Virginia to tell stories about slavery, including his enslaved ancestors who were owned by James Monroe, America’s fifth president.
“The other meaningful part of my family history is the platform it has afforded me to participate in critical initiatives and discussions geared towards racial reconciliation,” George told us.
To read more about George’s story, click the link below.
JOBS.CITIZENSBANK.COM
Celebrating Black Colleagues – George Monroe
Meet our colleague Shani, and her adorable bundle of joy, Dorian Justin.👩👦
With so much to do with a new baby at home, it can be easy to forget about managing your finances, especially for first-time parents. Shani recommends focusing on taking advantage of rewards programs for routine purchases, because the savings on things like diapers and wipes can really add up.
Another thing she’s focused on? “Starting a savings account for the baby right away is essential. You get so busy with an infant that financial decisions are often put off and forgotten about,” shares Shani. “So I recommend determining what your priorities are early, and it’s okay if they change over time.”
What are some savings tips you have for first-time parents? Tell us below. 👇
Tax season is here, and so is the possibility of tax identity theft. That’s what happens when someone files a fake return using your Social Security number in order to get a refund — but keeping your data secure online can help protect you from that.
Ready to defend yourself against cybercriminals? Check out these tips:
• File early in the tax season.
• Use a secure Internet connection.
• Make sure you’re using the legitimate IRS website — www.IRS.gov.
• If you store your tax records on your computer, make sure you encrypt them.
• Don’t respond to any alleged IRS phone calls, texts or emails — the IRS will only contact you via mail.
• Only give out your SSN if absolutely necessary and try not to carry your card with you.
Want more cybersecurity tips? Head to the link below.
CITIZENSBANK.COM
Defend Yourself Against Tax Identity Theft
Since 2002, the Citizens Champions in Action program has provided more than $9 million in unrestricted funds to 352 deserving nonprofit organizations (our Champions) that have worked to strengthen our communities.
Meet Gather, House of Hope CDC, Center of Life, Daily Table, and the Garces Family Foundation, our 2021 Champions in Action for COVID-19 relief. ⬇
Champion in Action: Gather
Gather was awarded $35K for championing COVID-19 relief.
Champion in Action: House of Hope CDC
House of Hope CDC was awarded $35K for championing COVID-19 relief.
Champion in Action: Daily Table
Daily Table was awarded $35K for championing COVID-19 relief.
Champion in Action: Center of Life
Center of Life was awarded $35K for championing COVID-19 relief.
Champion in Action: The Garces Foundation
The Garces Foundation was awarded $35K for championing COVID-19 relief.
See more at
citizensbank.com
Looking for safe and affordable time off that’s close to home? From daytrips to at-home camping to volunteer opportunities, check out some great ideas to make the most of your winter staycation.
CITIZENSBANK.COM
Ready for a Staycation?
Due to today's inclement weather, the hours of operation for some of our local branches have been impacted. For the most up-to-date information on branch closures, visit our website here: http://spr.ly/6181HdUhh
Engagements may look a little different lately but the sentiment remains the same. ❤️️ We’d love to hear about your experience — share your engagement story with us. ⬇️
Thinking of proposing soon? Check out this helpful info when purchasing a ring. http://spr.ly/6184HgxJ0
Who else can’t believe it’s February already? 🤚 But it makes sense that time would fly if 2021 is all about looking forward. Take this quiz to find out how you’re #MadeReady for this year, add a photo, and share your results.
MADEREADY2021.COM
How Are You Made Ready For 2021?
Congratulations to the Year Up Rhode Island Winter 2021 graduating class!
We've partnered with this organization for over 15 years to provide hands-on corporate training to 18 to 24 year olds who are entering the workforce. Recently, we had the pleasure of being the signature sponsor for the recent graduation of several students.
One of the many things that made this class one of a kind, was that its students were the first of many cohorts across the country to complete the entire program virtually. Despite this challenge, they still showed up to their classes and internships with the grit and determination to finish.
While attending their virtual graduation, we learned three of the interns we hosted won awards for the leadership and excellence they displayed over the last year. Lady, pictured below, had this to say: "Year Up paired me with a great company and a great team. I learned so much during my internship as a data analyst. I discovered my love for data analytics and am now pursuing my degree!"
We’re proud to be a company that celebrates diversity. We know it’s not just important to talk about this, but to take actions to hold ourselves accountable for change. Learn some of the steps we’ve recently taken in our journey for social equity.
CITIZENSBANK.COM
Continuing Our Journey for Social Equity
Raise your hand if there’s something you’ve REALLY missed doing the last year. ✋ ✋ ✋ Here’s to better days ahead!
Help us look forward to better times ahead by telling us about one experience you’re looking forward to when things feel a little more normal in the comments below. Each person who responds will be entered to win a free rental of the pavilion at Franklin Square to host a private event (when it’s safe to do so).
Read the full rules here: http://spr.ly/6182H5NJi
Small businesses are the backbone of our communities and a huge contributor to the local and national economy. Amid the ongoing pandemic, many of them have leveraged the Paycheck Protection Program (PPP) to remain operational. They continue to roll up their sleeves to get the job done. We’re inspired by the tenacity and resiliency these small businesses continue to display as they strive to keep their doors open and their workers employed.
Supporting True Small Businesses
Number of Jobs Saved
Number of PPP Loans Provided
See more at
citizensbank.com
There’s no better way to kick off the 4th Annual Small Business Community Champion Award Contest than with a look back at one of our 2020 winners, Always Here Home Care Inc. Read more about this small business and how its winnings made it ready to empower its employees.
Is 2021 your year? Enter your inspiring small business for a chance to win $10,000.
Check out this previous winner story and get the 2021 contest entry details.
No pur nec. 18+. Employees/owners of eligible for profit small businesses only. If not a Citizens Business Banking account holder, business must be located in CT/DE/MA/MI/NH/NJ/NY/OH/PA/RI or VT. Rules: http://citizensbank.com/BusinessChampion. Ends 3/1/21.
CITIZENSBANK.COM
Read Their Story and Enter to Win
You don't have to feel stressed about finances! We've got helpful tips to for saving and gaining an optimistic outlook.
CITIZENSBANK.COM
Are You Ready for Financial Change?
The contest for our 4th Annual Small Business Community Champion is on. And it’s our biggest one yet. We’re excited to award $10,000 each to:
• 10 minority-owned businesses
• 10 women-owned businesses
• 10 other inspiring business groups
That’s $300K! Enter your inspiring small business today for the chance to win! Ends 3/1/21.
CITIZENS.BUSINESSCHAMPION2021.DJA.COM
Enter to win $10,000 for Your Small Business
Before becoming a Business Banking Training Engagement Manager, Soumangue spent 12 years in the United States Coast Guard.
“The Coast Guard provided me with the mental discipline, time management and organizational skills to manage any project assigned to me,” he said.
To read Soumangue’s journey from the front lines to banking, click the link below.
JOBS.CITIZENSBANK.COM
Soumangue’s Career Journey
Do you know what season it is? It’s not just winter…it’s tax season! Here are some important things to know when preparing your taxes:
• Beware of tax fraud
• Report national and global income
• Understand state tax law differences
• Make IRA or HSA contributions
• Running late? File an extension
Ready to tackle your taxes? Almost? Read more about these and other tax tips at the link below.
CITIZENSBANK.COM
Eight Tax Preparation Tips
Even the smallest of small businesses can make a big impact on its local communities. That’s why for the 4th Annual Small Business Community Champion Award Contest we are giving away
$10,000 to 30 minority-owned, women-owned community-focused small businesses. Catch up with one of last year’s winners, Vitris, and see how its winnings helped to support underserved small businesses in its community.
Check out this previous winner story and get the 2021 contest entry details.
No pur nec. 18+. Employees/owners of eligible for profit small businesses only. If not a Citizens Business
Banking account holder, business must be located in CT/DE/MA/MI/NH/NJ/NY/OH/PA/RI or VT. Rules: http://citizensbank.com/BusinessChampion. Ends 3/1/21.
CITIZENSBANK.COM
Read Their Story and Enter to Win
No one should have to pick between their health and their budget when it comes to their food. Daily Table was created with a simple goal: to make affordable and healthy food accessible to all. This nonprofit grocer, based in Dorchester, MA, uses donations and surplus products to offer its clients access to healthy food choices, enabling them to take control of their diets and provide for their families.
Each month, Daily Table sells 1 million servings of dairy, produce, prepared foods, meat, poultry, fish, and dry goods, and their commissary kitchen prepares 20,000 fresh Supplemental Nutrition Assistance Program (SNAP)-eligible "heat and eat" meals.
During the COVID-19 pandemic, Daily Table has been helping those with financial challenges afford healthy food at an average savings of 30%. It also launched a new grocery delivery service that allows immune-suppressed individuals, seniors, and school-age children to get the healthy food they need.
As one of our 2021 Champions in Action, Daily Table will receive $35,000 in unrestricted funds and a complimentary membership to the Massachusetts Nonprofit Network. It will also get volunteer, public relations, and promotional support, plus coverage and public service announcements from NECN.
The nonprofit is using this funding to support more than 4,000 customers this year. Learn more about Daily Table and our other Champions in Action here: http://spr.ly/6187HcgzZ
Know a teen who could use some money for college?
All month, high school students can explore interactive learning modules from EVERFI about the Black experience in the United States. Once they’ve completed the course, they can submit a short essay for a chance to win a scholarship worth up to $10,000!
Introduction to Black History
Untold Stories of Black History
Black Contributions to Medicine
Essay Submission
See more at
citizens.everfi-next.net
The 4th Annual Small Business Community Champion Award Contest is live and we’re giving away $10,000 to 30 minority-owned, women-owned and community-focused small businesses. Take a look at one of our 2020 winners, Andreoli Restoration, and see how its winnings made it ready to give back to its community.
Check out this previous winner story and get the 2021 contest entry details.
No pur nec. 18+. Employees/owners of eligible for profit small businesses only. If not a Citizens Business
Banking account holder, business must be located in CT/DE/MA/MI/NH/NJ/NY/OH/PA/RI or VT. Rules: http://citizensbank.com/BusinessChampion. Ends 3/1/21.
CITIZENSBANK.COM
Read Their Story and Enter to Win
Small businesses are the backbone of our communities and a huge contributor to the local and national economy. Amid the ongoing pandemic, many of them have leveraged the Paycheck Protection Program (PPP) to remain operational. They continue to roll up their sleeves to get the job done. We’re inspired by the tenacity and resiliency these small businesses continue to display as they strive to keep their doors open and their workers employed.
Supporting True Small Businesses
Number of Jobs Saved
Number of PPP Loans Provided
See more at
citizensbank.com
Like many small businesses, ABC Learn with Me, Inc., a child care center in Connecticut, was struggling to get through 2020. Other child care centers in the area had closed, and were urging owner and director, Robin Golia, to do the same. Staying open would likely result in heavy operational losses and place Robin in a very risky financial position.
Nevertheless, she stayed open for her staff and customers.
“My employees were too good to lose and our parents, especially those who are essential workers, needed us to be open,” Golia noted. “Front-line workers are doing so much for us right now, and I had to make it all work for them.”
Read on to see how this small business was made ready to make it through with a little help from a PPP loan through Citizens and a lot of heart.
CITIZENSBANK.COM
PPP Loan Recipient: CT’s ABC Learn with Me, Inc.
Center of Life (COL) was founded nearly 20 years ago to build stronger communities by providing families and youth with life skills, education, training, and resources. It employs a holistic approach to community service through rich, academic out-of-school programs and outstanding experiences with the arts, as well as programs for parents and community members.
In response to the COVID-19 Pandemic, COL quickly pivoted in-house programs to a virtual curriculum for students and parents. In partnership with other community organizations, it helped distribute more than 170,000 meals and more than 1,000 masks, in addition to helping provide access to technology and resources to students and families.
COL also conducted parent workshops and assisted with emergency needs like water heaters, bill paying assistance, and clothing. Its Family Engagement Program offers access to professional counselors for wellness check-ins and virtual wellness workshops.
As one of our 2021 Champions in Action, Center of Life will receive $35,000 in unrestricted funds as well as volunteer, public relations, and promotional support; plus coverage and public service announcements from Trib Total Media.
Learn more about Center of Life and our other Champions in Action here: http://spr.ly/6188HY2BK
March is Women’s History Month, and to celebrate we’re taking a look back at the progress of women and finances in the United States.
The first win for women came in the early 1700’s, when women were given the right to own and manage property — but only under certain conditions. What a contrast to today!
Learn more about the evolution of women and their journey to financial equity and keep an eye out for more facts throughout the month.
CITIZENSBANK.COM
A Look at Women and Finances
Baseball is back! ⚾ Watch the Philadelphia Phillies take on the Baltimore Orioles at 1:05 pm today in their first broadcasted Spring Training game this season.
Which player are you most excited to watch?
Photo Credit: The Phillies/Miles Kennedy
The 4th Annual Small Business Community Champion Award Contest will be giving away $10,000 to 30 inspiring minority-owned, women-owned and other community-focused small businesses.
Take a closer look at one of our 2020 winners, G.I. Haul LLC, and see how its winnings made it ready to empower veterans in its community.
Is 2021 your year? Check out this previous winner story and get the 2021 contest entry details.
No pur nec. 18+. Employees/owners of eligible for profit small businesses only. If not a Citizens Business
Banking account holder, business must be located in CT/DE/MA/MI/NH/NJ/NY/OH/PA/RI or VT. Rules: http://citizensbank.com/BusinessChampion. Ends 3/1/21.
CITIZENSBANK.COM
Read Their Story and Enter to Win
Self-care is often portrayed as elaborate or expensive activities but sometimes it’s as simple as a good breakfast. What’s your favorite breakfast food? Let us know. 🥞🧇🥚🥓🍩🥯️🥐
If you’re looking forward to a tax refund, how would you use that extra cash? In 2020, the IRS refunded roughly $318 billion to more than 125 million people. Some great ways could be:
• Add to your emergency savings fund
• Put it towards your student loans
• Plan for retirement
• Invest it
• Save for your child’s college fund
• Pay down your credit card bill
• Improve your home and up its value
For more practical ideas, click the link below.
CITIZENSBANK.COM
Spending Your Tax Refund
Like many small businesses, ABC Learn with Me, Inc., a child care center in Connecticut, was struggling to get through 2020. Other child care centers in the area had closed, and were urging owner and director, Robin Golia, to do the same. Staying open would likely result in heavy operational losses and place Robin in a very risky financial position.
Nevertheless, she stayed open for her staff and customers.
“My employees were too good to lose and our parents, especially those who are essential workers, needed us to be open,” Golia noted. “Front-line workers are doing so much for us right now, and I had to make it all work for them.”
Read on to see how this small business was made ready to make it through with a little help from a PPP loan through Citizens and a lot of heart.
CITIZENSBANK.COM
PPP Loan Recipient: CT’s ABC Learn with Me, Inc.
Center of Life (COL) was founded nearly 20 years ago to build stronger communities by providing families and youth with life skills, education, training, and resources. It employs a holistic approach to community service through rich, academic out-of-school programs and outstanding experiences with the arts, as well as programs for parents and community members.
In response to the COVID-19 Pandemic, COL quickly pivoted in-house programs to a virtual curriculum for students and parents. In partnership with other community organizations, it helped distribute more than 170,000 meals and more than 1,000 masks, in addition to helping provide access to technology and resources to students and families.
COL also conducted parent workshops and assisted with emergency needs like water heaters, bill paying assistance, and clothing. Its Family Engagement Program offers access to professional counselors for wellness check-ins and virtual wellness workshops.
As one of our 2021 Champions in Action, Center of Life will receive $35,000 in unrestricted funds as well as volunteer, public relations, and promotional support; plus coverage and public service announcements from Trib Total Media.
Learn more about Center of Life and our other Champions in Action here: http://spr.ly/6188HY2BK
March is Women’s History Month, and to celebrate we’re taking a look back at the progress of women and finances in the United States.
The first win for women came in the early 1700’s, when women were given the right to own and manage property — but only under certain conditions. What a contrast to today!
Learn more about the evolution of women and their journey to financial equity and keep an eye out for more facts throughout the month.
CITIZENSBANK.COM
A Look at Women and Finances
Baseball is back! ⚾ Watch the Philadelphia Phillies take on the Baltimore Orioles at 1:05 pm today in their first broadcasted Spring Training game this season.
Which player are you most excited to watch?
Photo Credit: The Phillies/Miles Kennedy
The 4th Annual Small Business Community Champion Award Contest will be giving away $10,000 to 30 inspiring minority-owned, women-owned and other community-focused small businesses.
Take a closer look at one of our 2020 winners, G.I. Haul LLC, and see how its winnings made it ready to empower veterans in its community.
Is 2021 your year? Check out this previous winner story and get the 2021 contest entry details.
No pur nec. 18+. Employees/owners of eligible for profit small businesses only. If not a Citizens Business
Banking account holder, business must be located in CT/DE/MA/MI/NH/NJ/NY/OH/PA/RI or VT. Rules: http://citizensbank.com/BusinessChampion. Ends 3/1/21.
CITIZENSBANK.COM
Read Their Story and Enter to Win
Do you anticipate receiving a stimulus payment from the government in this next round? Here’s what you need to know:
➡️ Eligible individuals will receive payment via direct deposit starting on March 17th
➡️ Others will receive paper checks, which will begin mailing on March 19th
➡️ Some will receive payment via a prepaid debit card
The IRS provides updated information here: http://spr.ly/6185HUk6T
You can deposit your check from home using our mobile app: http://spr.ly/6186HUk6p
Beware of scams where you might receive a call, email, or text from someone asking you to verify payment details or sign over your check. Learn more about staying safe online here: http://spr.ly/6187HUk6V
Have more questions? Check out our FAQs: http://spr.ly/6188HUk6n
CITIZENSBANK.COM
Economic Impact Payments FAQs
When social distancing and stay-at-home orders forced our partner, Millennium Running, to cancel its signature events and close its retail store, Owner John Mortimer faced his biggest professional challenge yet.
Read about how John turned surviving the COVID-19 pandemic into thriving. He developed a hybrid race model that allowed his customers to run races safely in-person or virtually from home. The creativity and resilience is inspiring! 💚
CITIZENSBANK.COM
Staying the Course during COVID-19
How do you know when it’s time to call in a tax professional? If you have mortgage interest to deduct, dependents to account for or a side hustle to factor into the equation, filing can get complicated.
To help you figure out whether you should do your own taxes or hire a pro, three of our colleagues compared the results of doing taxes on their own vs using a tax pro to help you get an answer.
To see what they found, head to the link below.
CITIZENSBANK.COM
Should You Use a Tax Pro?
In 1903, Maggie Lena Walker opened St. Luke Penny Savings Bank, the first bank in the U.S. to be chartered by a woman. In doing this, Walker helped pave the way for women for years to come.
See how far women have come with their financial rights at the link below.
CITIZENSBANK.COM
Women and Finances Through the Years
If you’re looking forward to a tax refund, how would you use that extra cash? In 2020, the IRS refunded roughly $318 billion to more than 125 million people. Some great ways could be:
• Add to your emergency savings fund
• Put it towards your student loans
• Plan for retirement
• Invest it
• Save for your child’s college fund
• Pay down your credit card bill
• Improve your home and up its value
For more practical ideas, click the link below.
CITIZENSBANK.COM
Spending Your Tax Refund
With tax season here, you want to make the most of your refund. You may be looking for some answers to your common tax questions.
To learn about the capital gains tax rate, when you can file, how long you should keep records and more, head to the link below.
CITIZENSBANK.COM
Common Tax Questions
1938 was a monumental year for women — the Fair Labor Standards Act was passed, and it instituted a federal minimum wage, which helped to eliminate many cases of gender wage disparity for hourly workers.
Check out our timeline for more women’s history facts on the road to financial equity.
CITIZENSBANK.COM
Facts About Women and Finances
Do you anticipate receiving a stimulus payment from the government in this next round? Here’s what you need to know:
➡️ Eligible individuals will receive payment via direct deposit starting on March 17th
➡️ Others will receive paper checks, which will begin mailing on March 19th
➡️ Some will receive payment via a prepaid debit card
The IRS provides updated information here: http://spr.ly/6185HUk6T
You can deposit your check from home using our mobile app: http://spr.ly/6186HUk6p
Beware of scams where you might receive a call, email, or text from someone asking you to verify payment details or sign over your check. Learn more about staying safe online here: http://spr.ly/6187HUk6V
Have more questions? Check out our FAQs: http://spr.ly/6188HUk6n
CITIZENSBANK.COM
Economic Impact Payments FAQs
When social distancing and stay-at-home orders forced our partner, Millennium Running, to cancel its signature events and close its retail store, Owner John Mortimer faced his biggest professional challenge yet.
Read about how John turned surviving the COVID-19 pandemic into thriving. He developed a hybrid race model that allowed his customers to run races safely in-person or virtually from home. The creativity and resilience is inspiring! 💚
CITIZENSBANK.COM
Staying the Course during COVID-19
How do you know when it’s time to call in a tax professional? If you have mortgage interest to deduct, dependents to account for or a side hustle to factor into the equation, filing can get complicated.
To help you figure out whether you should do your own taxes or hire a pro, three of our colleagues compared the results of doing taxes on their own vs using a tax pro to help you get an answer.
To see what they found, head to the link below.
CITIZENSBANK.COM
Should You Use a Tax Pro?
You could win an autographed Philadelphia Phillies item by using our virtual photo booth to celebrate the start of the season! 🎉
⚾️ Snap a photo by visiting this link: http://spr.ly/6182HQ5JK
⚾️ Share it in the comments to be entered for a chance to win!
Did you know it took until 1974 when the Equal Credit Opportunity Act was passed for women to get a credit card or a loan without their husband co-signing for it? Can you believe it was only 47 years ago?!
We’re so proud to be celebrating how far women have come the last few decades. To see the progress, dating back to the 1700’s, click the link below.
CITIZENSBANK.COM
A History of Women and Money
With tax season here, you want to make the most of your refund. You may be looking for some answers to your common tax questions.
To learn about the capital gains tax rate, when you can file, how long you should keep records and more, head to the link below.
CITIZENSBANK.COM
Common Tax Questions
1938 was a monumental year for women — the Fair Labor Standards Act was passed, and it instituted a federal minimum wage, which helped to eliminate many cases of gender wage disparity for hourly workers.
Check out our timeline for more women’s history facts on the road to financial equity.
CITIZENSBANK.COM
Facts About Women and Finances
Do you anticipate receiving a stimulus payment from the government in this next round? Here’s what you need to know:
➡️ Eligible individuals will receive payment via direct deposit starting on March 17th
➡️ Others will receive paper checks, which will begin mailing on March 19th
➡️ Some will receive payment via a prepaid debit card
The IRS provides updated information here: http://spr.ly/6185HUk6T
You can deposit your check from home using our mobile app: http://spr.ly/6186HUk6p
Beware of scams where you might receive a call, email, or text from someone asking you to verify payment details or sign over your check. Learn more about staying safe online here: http://spr.ly/6187HUk6V
Have more questions? Check out our FAQs: http://spr.ly/6188HUk6n
CITIZENSBANK.COM
Economic Impact Payments FAQs
When social distancing and stay-at-home orders forced our partner, Millennium Running, to cancel its signature events and close its retail store, Owner John Mortimer faced his biggest professional challenge yet.
Read about how John turned surviving the COVID-19 pandemic into thriving. He developed a hybrid race model that allowed his customers to run races safely in-person or virtually from home. The creativity and resilience is inspiring! 💚
CITIZENSBANK.COM
Staying the Course during COVID-19
