Susan N is the CEO and Kent P. is the Founder and President of Cold Craft, Inc. We are experts in heating, ventilation, air conditioning and refrigeration installation and service. We are the go to choice for standard, high efficiency and any level of difficulty or one off jobs. Susan and Kent make a great team.Susan has run large teams of individuals with a focus on quality, safety and the customer experience for a Fortune 50 company. Her training, marketing, management and customer experience skills help Cold Craft to provide the best in HVAC services.Kent has been in this industry since 1979 and he used his expertise to start Cold Craft in 1991. He is an instructor in the HVAC program at San Jose City College. Mr. Penning is recognized as being an expert in the field and is sought out to help with many challenging applications. Teaching also allows him to recruit some of the best and upcoming talent.