Your satisfaction with the hearing solution we recommend for you is of utmost importance to us. We know that the more you understand about your level of hearing loss and the solutions that are available to you, the greater the chances are that you will be completely satisfied with your investment in better hearing. We never charge for an initial consultation. We will get to know you and find out all about the situations where you are struggling to hear. An otoscopic exam of your external ear canal and a brief hearing "screening" will give us a good idea of the steps you need to take next.