Cliff Ellis started the company in 1978 as a one-man operation specializing in cleaning chimneys, residential and commercial properties, and performing restoration services on insurance claims. Using the Old English spelling of "Compleat" was done in order to set the company apart. The company’s service offerings expanded to meet the growing needs of its customers and keep pace with a rapidly changing industry as well. As the company grew, the home office facilities were moved three times in the Lititz area before 1995 when the Ellis’ bought the current 31,000 sf facility in Ephrata which serves as the company's home office today.
The company services South Central Pennsylvania with its approximately 60 employees working from its home office location in Ephrata and a second 21,000 square foot operating facility in York coupled with a long-standing network of subcontractors. Additionally, the company’s CAT (catastrophic events) team travels nationwide to assist in drying buildings after hurricanes and other calamities.