Your CRM Business Partner: Founded in 2007, CRMCulture has built hundreds of CRM solutions for customers in a diverse array of industries; notably financial and legal services, and manufacturing. Leveraging proven on-premise and cloud-based CRM platforms like Salesforce.com, CRMCulture implements your unique business logic and processes with highly scalable, customizable and integratable solutions, improving operational efficiency, reducing risk, increasing sales, connecting customers, and eliminating the boundaries between systems, information and people. This frees your business to do what it does best.
In addition to world-class consulting, product development and CRM implementation services (Three-Time Pivotal Partner of the Year), CRMCulture builds easily installed Pivotal CRM tools for the user and developer groups that saves time, improves accuracy and extends critical capabilties of the platform. CRMCulture is renowned for its innovative solutions, CRM expertise and advocacy, training and long term customer relationships.
Our Story: CRMCulture was born from the passion that Steve Roch acquired during his 17 year career as a CIO, VP of Marketing, and Customer Service Manager. The experience of selecting and implementing multiple CRM, Customer Support, Accounting, and Marketing Automation systems taught him that fostering an internal culture of innovation and operational excellence is what drives the success of any technology implementation.
Steve took this belief and his strong executive leadership and founded CRMCulture. Over time he has been recognized by vendors, colleagues, and industry analysts as an innovator that really understands the customer’s perspective and what it takes to successfully implement any business management software system.
Our Values: A culture of CRM enthusiasm (bordering on fanaticism) across all levels of the organization is baked into our DNA. CRMCulture has grown simply because we solve tough business problems, and we share our CRM knowledge and experiences. Our team of seasoned developers and business analysts employ the principles of the 5Hs (Happy , Honest, Hungry, Humble, and Headroom) with a serious dose of customer advocacy.