CVAM

October is #SuddenCardiacAwarenessMonth and it's important to know the difference between a Heart Attack and Sudden Cardiac Arrest, two heart conditions often mistaken for each other. One way to remember the difference is that a Heart Attack relates to the plumbing or blood circulation of your heart, and a Cardiac Arrest is electrical. According to the Heart Rhythm Society, more than 350,000 deaths occur each year from Sudden Cardiac Arrest (SCA). #SCAAwareness Visit https://linktr.ee/cvam_cardiology for more information.

A hearty laugh can send up to 20% more blood pumping throughout your body. Laughter is the best medicine! #laughmore #hearthealth

Anti-coagulant medication (often referred to as Coumadin or blood thinners) is sometimes necessary to prevent or treat conditions related to improper blood flow or clotting. It is important for patients taking Coumadin to get regular and timely blood tests to ensure their blood is not too thin or too thick. Schedule your appointment today! https://bit.ly/2yf9Q9l CVAM.COM Coumadin Clinic Mesa | Coumadin Clinic Gilbert | Chandler | Queen Creek

Life is short, enjoy your coffee. Happy National Coffee Day! ☕️

One of the common misconceptions we often hear is: Cholesterol isn’t a concern for children. This is wrong! High cholesterol can be inherited. Children who have this genetic disorder are at very high risk of heart disease. #highcholesterol #cadiologist

Fact: 30 minutes of aerobic activity will help lower your blood pressure. Ride a bike, run with some friends, swim, working out CAN be fun! #exercise #healthyheart

A Medical Assistant will perform administrative and clinical duties under the direction of a provider. Administrative duties may include maintain medical records, billing, and coding for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood and administering medications as directed by provider. RESPONSIBILITIES: Must open the back office per the CVAM Opening Policy. Must close the back office per the CVAM Closing Policy. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. This position is considered to be safety sensitive Welcomes patients by greeting them: In person Via telephone Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes if necessary; helping them to position themselves for the examination and/or treatment; arranging examination room instruments, supplies, and equipment. Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries. Always performs concise and thorough documentation in patient charts. Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; facilitating refills as directed; telephoning prescriptions to pharmacies; drawing blood; performing electrocardiograms. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Responsible for monitoring desktop of assigned provider and addressing desktop items within a 24-hour period. Educates patients by providing medication and diet information and instructions; answering questions. Responsible for monitoring assigned desktop of buddy, per back office buddy assignment. Responsible for completion of Triage, MA desktop Responsible for completion of Portal messages. Assist with Walk-in patients. Update and maintain organization of the sample medication cupboards. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance. Maintains patient confidence and protects operations by keeping patient care information confidential. Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements. Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations. Enhances health care practice reputation by accepting ownership for accomplishing new and difference requests; exploring opportunities to add value to job accomplishments. Participation in new hire and annual training is a condition of employment. Other duties as assigned. QUALIFICATIONS: Education: High School diploma or equivalent, Medical Assistant certification or diploma from an accredited college or technical school. Current BLS certificate Certification/Licensure: Must be a certified or registered medical assistant through a state recognized organization. Must complete required educational credits to maintain current certified or registered status. Experience: 6 months experience in the medical field preferred, or 6 months related experience and/or training, or equivalent combination of education and experience. ALTERNATIVE TO MINIMUM QUALIFICATIONS: Medical Assistant, Front Office and/or other medical practice experience. CVAM Medical Assistant

Procedure and Outside Scheduler performs various scheduling duties for providers including, but not limited to, inpatient and outpatient procedures. SUMMARY OF FUNCTIONS Responsible for scheduling procedures for physicians, keeping medical records, assisting in schedule coordination. Work with patients to ensure scheduling is completed within a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Verification of physician orders and triaging of scheduling. Retrieve and respond to all voicemails within 24 hours. Schedules medical procedures, imaging studies, Cardiac PET Scans, referral for Sleep studies and overnight oximetries. Scheduling of Structural Heart Studies including: TAVR, MitraClip, Watchman. Interfaces with Nursing team, and Hospital to provide accurate pre-op and post op documentation for quality measures. Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling protocols. Schedules diagnostic and imaging tests to be completed at contracted outside facilities. Schedules office and hospital based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for hospital-based procedures, including scheduling with contracted anesthesia groups. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves Documents notes/special instructions needed for scheduling in the electronic medical record. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Collaborates with billing team to confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed. Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Collaborates with providers for Direct Admit orders. Manage and maintain the flow of information to all parties, using all available technologies including but not limited to EHR, desktops, practice email, calendar and internet access points. Effectively communicate with hospital staff providing required documentation and patient information for scheduled procedures. While on duty, carry and monitor procedure scheduling cell phone. Assist other members of the department as needed. Maintain strict confidentiality. Participation in new hire and annual training is a condition of employment. Other duties as assigned. QUALIFICATIONS 1 year of prior physician scheduling preferred. Medical assistant certification is required; an associate degree for medical assistants is preferred. Good communication skills and the ability to work well with people are essential. Good grooming, courtesy, and the ability to respect patients’ needs are required. Knowledge of basic cardiac medications, their uses, side effects and contraindications, knowledge of commonly used cardiac laboratory tests, ability to answer basic patient questions, or take specific questions to a physician or mid-level, basic triaging skills, basic life support certified knowledge of AHA/AMA guidelines for refilling prescriptions, knowledge of common insurances and their medication guidelines. Ability to perform complex scheduling duties. Ability to recognize and solve scheduling conflicts. Must have exceptional organizational and communication skills. Ability to maintain multiple physician procedure calendars on a day-to-day basis. Ability to establish and maintain effective working relationships with physicians, extenders, employees and the general public. The ability to communicate effectively in written and verbal form. CVAM Procedure and Outside Scheduler

Medical Administrative Assistant/Front Office Administrative Support will be responsible for a multitude of tasks that include communicating with patients, scheduling appointments, electronic medical record keeping and working within intradisciplinary team to ensure patients’ needs are met. Responsible for corresponding with patients by checking patients in, scheduling appointments and maintaining up-to-date records, maintaining the organization of our front office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families. Departmental cross training to include; incoming call switch board, checking in and out patients in the clinic, and new patient scheduling. In addition, front office administrative duties will include the regular running reports that relate to both daily operational needs of the front office and billing, as well as other supporting administrative duties and tasks, that may and will require collaborative efforts with various members of management on a regular basis. EDUCATION: High school diploma/ GED required. Medical Administrative Assistant Diploma or Certificate. ALTERNATIVE TO MINIMUM QUALIFICATIONS: Minimum of 1-year experience in medical field and scheduling. Must have an RMA or CMA Certification within one year of hire. Great communication skills and the ability to work well with people is essential. Proper grooming, courtesy, and the ability to respect patients’ needs are required. Proficient in Excel, Microsoft Word, Outlook. Multitasking, and typing efficiency. WPM 50+. CVAM Medical Administrative Assistant/Front Office Administrative Support

An Accounts Receivable Representative will review, analyze and acquire payment on all unpaid patient insurance billing for the medical facility by performing the following duties: Review all outstanding insurance balances > 30 days old for assigned accounts following CVAM policy and procedure. Contacts insurance companies or patients by phone, websites or mail regarding outstanding balances. Maintains and develops a professional and positive relationship with the provide reps and customer service department personnel for assigned carriers. Update patient insurance and demographic information as supplied by patient, insurance carrier or internet website and file all affected claims. File corrected claims when determined that the original submission was incorrect. Review and address all clearinghouse rejects Submit claim appeals as required by each insurance carrier when denied in error. Request the assistance of a coder when necessary. Follow-up, respond, modify or appeal all zero payments within five (5) business days of receipt. Follow-up on the status of submitted appeals and corrected claims within four (4) weeks of the submission. Note and document all insurance and patient communication in the patient account. Review visit owners as assigned on a daily basis. Assist patients within the clinic with billing questions and inquiries. Uncollectible insurance balance will have thorough documentation in the patient ticket. Follow adjustment protocols. All adjustments greater than $70 will be routed to the managers work queue for review and approval. Run credit card payments, credit patient accounts and mail-patient receipts. Respond to patient billing and statement inquiries via telephone. Inform the Billing Manager, Account Representatives and Payment Poster when a consistent payment discrepancy is identified with an insurance carrier. Inform Billing Manager and Coding team when there is a payer trend/discrepancy related to coding Meter and stamp mail for any applicable envelopes. Must have excellent communication skills with both internal and external customers. Must have the ability to effectively deal with stressful situations in a calm and productive manner, while maintaining the highest degree of customer satisfaction. Always performs concise and thorough documentation in patient’s charts. Maintains strictest confidentiality and abides by all HIPAA requirements and standards. Participation in new hire/annual training is a condition of employment. Other duties as assigned. Benchmarking: AR>90 days is 10% or less Complete a review of outstanding balances >30 days and older report for each assigned insurance carrier each month. All clearinghouse rejections are worked within 24 hours. All denials are worked within 48 hours. EDUCATION: One (1) year certificate from college or technical school. Must have extensive knowledge and understanding of medical health insurance and the processes involved in claims payment. ALTERNATIVE TO MINIMUM QUALIFICATIONS: Two (2) or more years related experience and/or training; or equivalent combination of education and experience. CVAM Accounts Receivable Representative

Tips to keep your heart healthy and young. #AmericanHeartMonth ABC15.COM 5 tips to keep your heart healthy and young

Today is National Wear Red Day. Wear Red For Women. Cardiovascular disease is the leading cause of death of women in the United States. More than one in three women is living with some form of cardiovascular disease. Cardiovascular diseases, including strokes, claim the life of a woman about every 80 seconds and cardiac events are on the rise in women in their 20s. We encourage women and men to wear red to support awareness and education about women’s heart health. Reference: American Heart Association @american_heart #GoRed #GoRedForWomen #AmericanHeartAssociation #AHA #HeartHealth