If your company has more than 40 employees or if you require advanced functionality in your phone system, a Private Branch Exchange (PBX) system may be your best bet.
The bottom line is, a commercial phone system installation can be complex, which is why it’s important to get it right the first time. Any mistakes made in the initial stages can cause significant problems down the road that can be both expensive and time-consuming.
Did you know that, by 1910, the New York telephone system had 6,000 telephone operators? A century later, however, one simple telephone system can now cover all of your telephone communications needs simply and effectively, without the need for multiple operators.
A company's phone system is in all likelihood, very complex. However, like any other machine, it can break down from time to time, so you'd want only trained and certified personnel to find the problem and fix it.
What is VoIP? It’s a comprehensive technological solution so people can make telephone calls using the Internet as the transmission medium. Voice is sent in data packets using IP (internet protocol) rather than by traditional circuit transmissions.
When you’ve promised a return call to a client, having a reliable phone line is essential. When you work with us, we’ll provide quick and friendly support for all your phone system needs.
When people think about working remotely, it's easy to think about working from home, but that's not the only application. Whether it's visiting clients, suppliers, or prospects, you want your employees to be able to function at full capacity, and a VOIP phone system can help you do that.
If you're not sure how many lines you will need, we recommend sizing the phone system to meet your budget. Planning on one line for every 3-4 full-time employees is a typical starting point.
Did you know that according to surveys, it's estimated that approximately 50% of water-damaged cell phones were the result of having been dropped in the toilet bowl?
If your business has fewer than ten employees, a KSU-less system is a good option, as it offers the flexibility you will most likely need down the road. Because there is no central operating system, the phones can be easily unplugged and moved to a new location when needed.
Demand to install telephone lines came soon after Alexander Graham Bell received his telephone patent. The first lines were placed overhead on telephone poles or attached to rooftops.
The principal purpose of any phone system is clear and quick communication. After that, customer service from the installers end is the next most important because your phones need to operating properly all of the time – a responsibility we take seriously.
One of the first telephone answering machines was developed in Switzerland in the 1950s. It only took three days to install.
Many modern commercial telephone systems offer a significant advantage; they take caller ID a step further and integrate with your existing CRM system, displaying information such as when they called last and whom they spoke with.
We understand that business doesn’t always necessarily happen during regular business hours. When your home frequently becomes your mobile base of operations after hours, let’s talk about how we can increase the clarity of your phone conversations.
Do you spend all day placing long distance phone calls? Converting to a VoIP system can save you a significant amount of money. Long distance calls are simply viewed as internet traffic, and they aren’t tracked or billed separately.
Good voicemail systems are not a one size fits all application. Small and large operations have different needs, including the prospect of growing. Our customer service technicians will help you select a system tailored to your current and projected needs.
Had things gone differently, Elisha Gray may have been known as the founder of the telephone. Both Gray and Alexander Graham Bell filed patents for telephone design on the same morning, and there has been debate about which person filed first.
The first mobile telephone call occurred in 1946, and by 1948, service was available in 100 cities. Commercial enterprises like utility and trucking companies were the earliest users, but the system’s capacity was so limited, it could only handle three calls at a time.
You probably already know telecommunication using VoIP is growing in popularity across the U.S. Care to guess the annual revenue of the VoIP industry? If you guessed $5 billion, you're right.
The bottom line is, the type of commercial telephone system you choose should support the type of business you run. Different systems will be appropriate depending on whether you are a volume-driven, transaction-based business, or rely on relationship-building as a key growth driver.
When your company is in a period of rapid expansion, your existing phone system may not be able to keep up with the pace. We can help you find a new system that will meet the new needs of your changing business.
An office phone system, especially for big companies, makes use of many different interconnected components that no one but a skilled tech should be handling. As such, it's best to leave it alone and request service if there's an issue.
Has one of your key employees recently informed you that they’re going to be moving away for personal reasons? Using a VoIP phone system can facilitate their continuing to work for you from the remote office.
The beauty of many advanced commercial telephone systems is that you can program them to provide basic information to your callers instead of routing the calls to a live person. If your employees currently spend a lot of time giving out your address or hours by phone, switching phone systems could allow them to be more productive.
While Private Branch Exchange (PBX) phone systems once required you to store them in a telecom closet at your office, the technology now allows you to operate it directly from your desk.
One benefit of WAN optimization is that it enables efficiency for mobile workers and across remote locations. Since WAN maximizes network speed, you can eliminate the effect of distance between team members and transfer data much more quickly.
