• PERFORMED ON-CALL AND ON SITE COMPUTER PROBLEMS FOR SMALL AND MID-SIZE COMPANIES.
• INSTALLING PRINTER AND COMPUTER PERIPHERALS. HARDWARE, REPLACING HARD DRIVES, MEMORY MIGRATING/IMAGING DATA USING SYMANTEC GHOST.
• SECURITY MONITORING, GFI/LANGUARD NETWORKING AND SECURITY, MCAFEE SMALL BUSINESS, SSL.
• SOFTWARE UPGRADES, MICROSOFT OPERATING SYSTEM AND OFFICE, QUICKBOOKS, POINT OF SALE, CLIENT REQUEST
• TROUBLESHOOTING NETWORK CONNECTIONS, INCLUDING DSL/ROUTER/SWITCHES, CAT 5 VERIFICATION.
• INSTALL LING WINDOWS SMALL BUSINESS SERVER, MAINTAINING 2000/2003 SERVERS.
• SUPPORTING AND MAINTAINING SOFTWARE, OPEN OFFICE (LINUX), CITRIX, FRONT PAGE, FLASH ANIMATION, MAS 90.
• WORKING WITH WINDOWS XP AND 7 PROFESSIONAL ON THE SUPPORT LEVEL.