Customers who seek our services are seeking an attorney who will listen to their story and who will empathize with their situation. They not only want a champion for their cause, but they also are looking for someone who will listen to their needs and offer advice that corresponds with their concerns. Clients are looking for an attorney who will advocate their cause and resolve their conflict, not to simply demand that their matter proceed to trial to generate additional revenue. An attorney who is compassionate about their problem, who is willing to provide the client with all of the options available to him/her and not just those choices that are routine or run-of-the-mill, and an attorney who is not willing to substitute his judgment for that of the client.