Griggs Vacuums is a family owned business for over 30 years. We offer Next Door-Like service! Our priority is to provide you with the Best Customer Service you will find anywhere. Our goal is to provide you with service before, during and after the sale. We are always happy to answer any question you may have so please don't hesitate to Contact us. Any full size Vacuum purchase made with Griggs Vacuums is covered by our 30 Day Satisfaction Guarantee! We want to ensure you are 100% satisfied with your purchase. We offer Free Shipping on all orders over $75.00, inside the continental US, so the price you see is the price you will pay with no fooling around. All products sold from our site are NEW. We would also like to ensure you of your privacy. We do not share or sell email address to any persons or affiliates. Your email will be used by us to communicate information concerning your order and any special discounts or offerings we might have. By the way, don't forget to register for our newsletter and the FREE Eureka Mighty Mite that we give away each month when our newsletter is published. Thanks for being our customer! Dwight & Adam Griggs