Let us be your home office and the Keweenaw will be your backyard!! 🍂😊
MLIVE.COM
Michigan’s Keweenaw Peninsula invites visitors to work remotely in this gorgeous adventure spot
Hello Everyone!! Crisp nights are already bringing crimson hues in the Keweenaw and our central location is the perfect point to set out from for leaf-peeping! 🍂🍁👀
KEWEENAW.INFO
Keweenaw Fall Colors Challenge | Keweenaw Convention & Visitor’s Bureau
Here at the Holiday Inn Express sending a friendly reminder to do your part, keep Michigan safe, take the #PureMichiganPledge today! 💚
Michigan's Keweenaw Peninsula
December 31, 2019 at 10:36 AM ·
The day isn't over yet....and we only need about 26 inches to break the end of December total for the epic record-smashing season of 1978/79. Yesterday we got a *dusting* of 17 inches! Can we do it? 😎
Keweenaw Trail Reports has awesome updates and trail conditions.
SmartCreative is at Portage Lake Lift Bridge.
December 19, 2019 at 2:51 PM · Hancock, MI ·
Snowmobile mat is down!
Houghton/Hancock City and Trail Club work crews have been busy all morning preparing the lower level of the lift bridge for a season of snowmobile traffic. Let's ride!
John Dee Snow Central Keweenaw Snowmobile Club M&M Power Sports Michigan's Keweenaw Peninsula Keweenaw Snow Expeditions Matt Downey City of Houghton City of Hancock, MI Keweenaw Chamber of Commerce Keweenaw Trail Reports
We're thankful for those who have sacrificed for our freedom!
Job Summary
The front desk associate’s main responsibility is to provide an exceptional guest experience while completing Veridea’s sales-related requirements. The successful front desk associate will provide guests with concierge-like, solution-oriented service, while acting as an in-house sales representative.
Essential Functions
1. Act as a concierge for guests. Possess a knowledge of the local area and the community’s offerings. Interact with guests in a sincere, professional, and courteous manner, going above and beyond normal responsibilities to do whatever it takes to ensure absolute guest satisfaction.
2. Act as an in-house sales representative for the hotel. Engage with guests, capture relevant information, and distribute it to hotel management staff for contract negotiation.
a. Complete all reporting requirements issued by Director of Revenues and Sales.
b. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
Operational Functions
1. Register and process guests promptly upon arrival and departure.
2. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.
3. Demonstrate a working knowledge of all services and facilities of the hotel.
4. Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.
5. Receives and processes telephone and walk-in reservations accurately to ensure guest satisfaction.
6. Resolves guest issues, complaints, or problems going to any length to accomplish this.
7. Professionally and competently operates the telephone system according to Veridea standards.
8. Acts as manager on duty in the absence of management staff.
9. Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests.
10. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
11. Proactively seeks out other duties and responsibilities to effectively benefit the operation of the hotel.
12. Maintains appearance in a clean and professional manner.
Qualification Standards
1. Be friendly and cheerful; interact easily with strangers.
2. Complete sales requirements.
3. Be solution-oriented.
4. Cooperate with and support others.
5. Observe, react quickly and adjust to different guest situations.
6. Quickly learn front desk technical procedures such as: check-in, check-out, selling skills, computer operation, telephone operations, etc.
7. Operate computer or cash register to handle monetary transactions and give correct change.
8. Work well on multiple tasks at the same time.
9. Cope with unusual circumstances, showing self-control during excitement.
10. Possess strong organizational skills and strong detail orientation.
11. Physically manipulate equipment such as: cash register, computer, credit card machines, telephone console/switchboard, calculator, etc.
12. Grooming must meet property standards.
HOLIDAY INN EXPRESS HOUGHTON-KEWEENAW
Front Desk Receptionist (Apply Within)
Every summer we always caution our guests to dress warmly for the QM tours this winter you can go down and warm up! #Forever43
Michigan's Keweenaw Peninsula
January 8 at 10:58 PM ·
Quincy Mine is OPEN for extended tours this winter! Call to make reservations: 906-482-5569 or 906-370-3525
More info:
https://www.quincymine.com/guided-tours-rates
#exploremore
(Deck of Keweenaw Explorer cards created by Studio 13 located at 323 Shelden Ave in downtown Houghton)
The Snow Bridge is open and fresh snow is falling! We have discounts of up to 25% available for 3+ night stays. 📞 906-482-1066 for more info
Keweenaw Trail Reports is at Michigan's Keweenaw Peninsula.
December 30, 2020 at 11:17 AM · Calumet, MI ·
Give them a bit more time ..... but join me in the happy dance! We have fresh champagne powder continuing to fall AND the bridge will be open this afternoon!
Progress photos from Glenn Rowe
