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Save at least 20%* at Holiday Inn Express
Holiday Inn Express
November 27, 2018 at 12:53 PM ·
The Readiest knows the best gifts aren’t things, they’re experiences. Book now to save at least 20%* at our participating Holiday Inn Express hotels.
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Most Beautiful sunset pitcure I've seen! It was clicked by a friend and a long time customer from fourth floor west window of Holiday Inn Express & Suites Van Buren Ft.Smith Area!
https://www.facebook.com/holidayinnexpress/videos/2147514648595057/
Holiday Inn Express
September 24, 2018 at 2:06 PM ·
Will Jesse, Jordan or Maria claim total victory using our new hot, fresh breakfast? #BeTheReadiest #AnIHGHotel
https://www.facebook.com/holidayinnexpress/videos/1132058583615591/
https://www.facebook.com/holidayinnexpress/videos/306394206577232/
Must be available nights, weekends, and holidays
Must have experience working at hotel Front Desk.
Customer service preffered!
Flexible schedule preferred!
This Front Desk position along with all other front desk duties, will require:
Personally greet all Guests upon their arrival at the hotel in a professional, courteous manner according to hotel policy.
Register Guests, take phone calls, make reservations, and check out guests in an accurate, timely and polite manner.
Compute bill and collect payment methods including cash and credit card transactions according to hotel policy.
Must be computer literate and able to take a common sense approach to every situation.
Act as concierge answering inquiries pertaining to hotel services, registration of Guests, and shopping, dining, entertainment and travel directions.
Communicate effectively, multitask, and handle time sensitive tasks under pressure.
Display a positive and consistent team oriented demeanor at all times by maintaining clear channels of communications open with upper management, fellow employees, and Guests in compliance with Company policies.
Follow procedures for notifying the proper company management level employees and civil authorities in the event of an emergency or anticipated emergency.
Will only hire someone with a positive, outgoing personality and exceptional customer service!
HOLIDAY INN EXPRESS & SUITES VAN BUREN-FT SMITH AREA
Front Desk Receptionist
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
HOLIDAY INN EXPRESS & SUITES VAN BUREN-FT SMITH AREA
Night Auditor
