Holiday Inn Express & Suites Wyomissing

Job details Salary $10 - $12 an hour Job Type Part-time Benefits Pulled from the full job description $10.00 - $12.00 per hour Full Job Description Duties and Responsibilities: Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner Answer, record and process all guest calls, messages, requests, questions or concerns Record guest preferences in the system Check guests out, including resolving any late or disputed charges Accurately process all cash and credit card transactions using established procedures Issue, control and release guest safe-deposit boxes in line with hotel procedures Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take action to solve guest problems/complaints using appropriate service recovery guidelines Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service Perform a daily accounting check-list before closing out the business day. Balance credit card transactions and prepare the credit card batch nightly. Basic prep work for the morning breakfast Ability to move items up to 50 lbs, perform basic maintenance or housekeeping tasks if needed, and deliver receipts under each guest room door nightly. Ability to work unsupervised Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. As our business is open 24/7/365, this position will involve weekends and holidays. Previous hotel or customer service experience preferred but not required. This position is for two days per week of third shift, 11pm-7am, although more shifts per week may occasionally be required. Job Type: Part-time Pay: $10.00 - $12.00 per hour Schedule: 8 hour shift Holidays Night shift Weekends COVID-19 considerations: We have installed plastic barriers at the front desk to protect our staff. We also provide masks, gloves, and hand sanitizer. We switched our cleaning products from hotel grade to hospital grade to sanitize all areas of the hotel. Hours per week: 10-19 Work Remotely: No HOLIDAY INN EXPRESS & SUITES WYOMISSING Night Auditor

At the Holiday Inn Express and Suites we have one goal. That one goal is to make sure that your stay is comfortable and safe. Our team is following the IHG Clean Promise to ensure that all of our guests feel safe while staying at our property. Be Safe and stay with us at the Holiday Inn Express and Suites in Wyomissing. Book Today!

There is nothing that we love more than providing a safe and comfortable stay for our guests! We love being there for you. Book a room today with us at the Holiday Express and Suites in Wyomissing.

Job details Job Type Full-time Benefits Pulled from the full job description Paid Time Off Schedule: Qualifications Language: English (Required) Spanish (Preferred) Full Job Description Assist the Executive Housekeeper with assigning daily task sheets and inspecting room cleanliness as the housekeepers complete each room before marking in the system. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning room refrigerator, coffee/tea maker, etc. Check public areas, guest rooms/suites, equipment, linens are clean and in good repair. Advise team members of areas of improvements Perform housekeeping duties as necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction Handle complaints and special requests to achieve complete guest satisfaction Comply with special needs and requests of the guests, VIPs and repeat visitors Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties Promote teamwork and quality service through daily communication and coordination with other department heads May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods Wear safety protection equipment as provided in line with department regulations and any local legislative requirements Handle and store chemicals in line with hotel regulations and any local legislative requirements Greet and acknowledge guests Report needed repairs or unsafe conditions Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping Report, turn in, and/or log all lost and found items according to established procedures Job Type: Full-time Benefits: Paid Time Off Schedule: Day shift Holidays Weekends Supplemental Pay: Tips HOLIDAY INN EXPRESS & SUITES WYOMISSING Housekeeping Supervisor

Full Job Description This position will be part time at first due to reduced travel levels, but will increase to full-time when travel resumes to normal. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning room refrigerator, coffee/tea maker, etc. Wear safety protection equipment as provided in line with department regulations and any local legislative requirements Handle and store chemicals in line with hotel regulations and any local legislative requirements Greet and acknowledge guests Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures Report to supervisor needed repairs or unsafe conditions Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty Respond to guest complaints, special requests and take action to ensure guest satisfaction Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping Report, turn in, and/or log all lost and found items according to established procedures Job Type: Part-time Schedule: Day shift Holidays Weekends COVID-19 considerations: We provide masks, gloves, and hand sanitizer. We have also switched to hospital grade disinfectants, reduced stay-over cleaning, and let rooms sit 24 hours before cleaning and re-renting whenever possible. Work Location: One location Hours per week: 20-29 Setting: Hotel Must have your own supplies and equipment: No Benefit Conditions: Only full-time employees eligible Work Remotely: No HOLIDAY INN EXPRESS & SUITES WYOMISSING Housekeeping Room Attendant

Are you looking to join a great team? We have positions open for our housekeeping department. If you are a person who enjoys a friendly atmosphere and interacting with customers, come on in and fill out an application. You can also access online applications on indeed.com. We would love to make you apart of our team! Apply today! HOLIDAY INN EXPRESS & SUITES WYOMISSING Housekeeping

Traveling to the Reading/Wyomissing area? Book a room with the Holiday inn Express and Suites today! We would love to have you and will ensure that your stay is comfortable and safe.

Coming to town for Labor Day Weekend? Stay with us at the Holiday Inn Express and Suites in Wyomissing. Our goal is to make your stay comfortable and safe while your visiting friends and family. Book a stay with us today by going online or calling us at 610-373-4444.

Need a place to stay for your next business meeting? Book a room today with us, here at the Holiday Inn Express and Suites in Wyomissing. We would love to have you and our team will ensure that your stay is safe!

Looking to come and visit family? Stay with us at the Holiday Inn Express and Suites! We will make sure your stay is comfortable and safe while you visit your loved ones. Contact us today at 610-373-4444 and book a room with us!

Looking to donate for the Holidays? Bring joy to a little boy or girl by coming to the Holiday Inn Express and Suites Wyomissing to donate a toy to Toys For Tots. Our donation box is located in our lobby!

Job details Job Type Full-time Part-time Qualifications Experience: hotel housekeeping, 1 year (Preferred) Education: High school or equivalent (Preferred) Work authorization: United States (Preferred) Full Job Description Clean and service public areas according to established standards and procedures including dusting, vacuuming, mopping, sweeping, cleaning and sanitizing bathrooms, removing trash/rubbish, cleaning pool area, emptying cigarette urns, cleaning parking lot, etc. May include raking leaves, shoveling snow, watering flowers, flipping mattresses, running carpet cleaner etc. Clean and set meeting rooms as needed. Wear safety protection equipment as provided in line with department regulations and any local legislative requirements Handle and store chemicals in line with hotel regulations and any local legislative requirements Greet and acknowledge guests Notify supervisor when service is complete. Report to supervisor needed repairs or unsafe conditions Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty Respond to guest complaints, special requests and take action to ensure guest satisfaction Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping Report, turn in, and/or log all lost and found items according to established procedures Hours may be limited at first due to the effects of COVID-19 on the hotel industry, but will be full-time once business picks up. Job Types: Full-time, Part-time Benefits: Paid time off Schedule: Day shift Holidays Weekends COVID-19 considerations: We provide gloves, masks, and hand sanitizer to all employees. We also switched to hospital grade disinfectants to better protect our staff and our guests. Experience: hotel housekeeping: 1 year (Preferred) Education: High school or equivalent (Preferred) Work authorization: United States (Preferred) Hours per week: 20-29 30-39 Benefit Conditions: Waiting period may apply Only full-time employees eligible Work Remotely: No - 19 days agoreport job If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. HOLIDAY INN EXPRESS & SUITES WYOMISSING Houseperson

Coming to town to visit family? We pride ourselves on providing a safe and comfortable stay for all of our guests. During these rough times, we want all of our guests to come and leave with a smile on their face. Book your room today at the Holiday Inn Express and Suites in Wyomissing!

Benefits Pulled from the full job description Paid time off Schedule: Full Job Description Clean and service public areas according to established standards and procedures including dusting, vacuuming, mopping, sweeping, cleaning and sanitizing bathrooms, removing trash/rubbish, cleaning the pool area, emptying cigarette urns, cleaning parking lot, etc. May include raking leaves, shoveling snow, watering flowers, flipping mattresses, running carpet cleaner, etc. Clean and set meeting rooms as needed. Wear safety protection equipment as provided in line with department regulations and any local legislative requirements Handle and store chemicals in line with hotel regulations and any local legislative requirements Greet and acknowledge guests Notify the supervisor when service is complete. Report to supervisor needed repairs or unsafe conditions Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty Respond to guest complaints, special requests and take action to ensure guest satisfaction Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping Report, turn in, and/or log all lost and found items according to established procedures Hours may be limited at first due to the effects of COVID-19 but will be full-time once business picks up. Job Types: Full-time, Part-time Benefits: Paid time off Schedule: Day shift Holidays Weekends COVID-19 considerations: We provide gloves, masks, and hand sanitizer to all employees. We also switched to hospital-grade disinfectants to better protect our staff and our guests. Hours per week: 20-29 30-39 Work Remotely: No HOLIDAY INN EXPRESS & SUITES WYOMISSING Houseperson

Let's be real....2020 was quite the year. As we welcome 2021 and things slowly begin to normalize, we want all of our guests to feel safe and comfortable when traveling to the area. You can count on our great HIE staff to accommodate your needs while staying with us. Book a room today at the Holiday Inn Express and Suites Wyomissing. We would love to have you!

Hello, 2021! We are excited to welcome the new year! If you are looking for a safe and comfortable hotel experience, come down to the Holiday Inn Express and Suites today! You can call, book online, or simply walk in. One of our wonderful HIE Staff will welcome you with a smile and an eagerness to help. We want what is best for our guests. Book Today!!!

The holidays are on the way! Come on down and book a room with us today! We are only 20 minutes away from the famous Koziar's Christmas Village and our local businesses are slowly decorating for the Holiday season. If you are looking for a comfortable and safe place to stay the Holiday Inn Express and Suites Wyomissing is the place for you!