Dear Imperial Water customer:
We hope you and your family are staying well during the COVID-19 crisis. These are troubling times for all of us, and we wanted to provide some level of assurance that we will continue providing you with the service you’ve come to expect from us.
The Department of Homeland Security (DHS) has issued its Guidance on the Essential Critical Infrastructure Workforce and has provided further detailed guidance on identifying essential critical infrastructure workers. DHS has included as "essential" all the roles workers in the water treatment industry play in delivering clean, safe water. So, we remain on the job and fully able to assist you in any we can during this crisis.
You should know that our priority is the health and safety of our customer and our employees. Our workers are told to avoid person-to-person contact and seek alternatives in all situations. In addition, we are following protocols and guidance from the Centers for Disease Control and Prevention (CDC).
We will offer to consult with you over the phone and we are more than willing to drop off salt or other supplies outside of your home and similarly to pick up any water samples for testing. We will come to you only as necessary for installation, repair and servicing. No sales calls will be made person to person.
Specifically, all of our employees know to stay home if they do not feel well and to see a doctor if necessary. We are also encouraging as many of our employees as possible to work from home. Our service and delivery crews have been trained to do the following:
• Wash hands on a frequent basis throughout the day
• Use hand sanitizer before and after each call
• As noted, provide porch and garage deliveries whenever possible
• Even while on site, to communicate with you electronically as needed
• Avoid coming within 6 feet of customers or others, particularly no contact and no shaking hands -- complete social distancing
• Use protective gloves
If there are any other questions, please reach out to us at info@imperialwaterinc.com and 317-786-8033.
Thank you,
Darin Rieck
Imperial Water Conditioning, INC.
1620 E Southport Rd
Indianapolis, IN 46227
Come see us!
Greater Southside Business Alliance
February 11 at 10:49 PM ·
Visit your favorite locally-owned businesses who are participating in the 2020 Perry Go Round! Somebody will win $250, and other people will win lots of other prizes! You gotta play to win!
Go to any of these businesses from Feb 14-29 to start your tour and collect their sticker for your map. Leave your map at your last stop by the 29th, and you'll be in the running for the prizes. Maps with the most stickers will have the highest chance for the $250!
Ready, set, Go Round!
Water Quality Association
November 29, 2019 at 11:50 AM ·
About 90% of public water systems in the U.S. obtain their water from groundwater. However, since systems served by groundwater tend to be much smaller than systems served by surface water, only 34% of Americans are supplied with treated groundwater. #WQA #FFF
Water Quality Association
November 11, 2019 at 10:55 AM ·
Thank you for your service!
Water Quality Association
July 26, 2019 at 9:50 AM ·
70% of the Earth's fresh water is locked in ice caps. #WQA #FFF
Water Quality Association
June 21, 2019 at 9:50 AM ·
75% of the human brain is water. And so is 75% of a living tree! #WQA #FFF
Water Quality Association
January 1 at 12:35 PM ·
"Pure water" is a relative term because almost all the water you’ll encounter contains minerals, impurities, contaminants, and microorganisms. These substances may be present in incredibly tiny amounts, and they don’t necessarily have
negative health impacts. #WQA #FFF
