With over 30 years in the business we have attempted to achieve a level of professionalism that will benefit the customer as well as the trade.
This trade was handed down to us by our father and he is the most honest man I ever met. If we can carry on in the fashion he operated we will honor him. I intend to do just that.
I want my customers to get the personal touch that is missing from most of the internet flooring companies. I will offer speedy answers to questions and will never send you automated email replies. There are no rows of telephones or computers, just me and my small staff. Any call you make you will be directed to me personally.
If you have a lower price we will beat it!
If you call and the lines are busy, please leave a message we will get back with you.
The line is busy because I take every call personally and I am explaining an install or working with a client to close a sale.
I want every customer to feel the personal touch that is missing from sales nowadays.
We do not want the spin cycle customers get kicked into when they order from large corporations with lines of phone banks and order takers with no knowledge of the flooring you have chosen.
We are able to offer top notch install advice, color ideas.... or we can just act as a sounding board for your ideas.