Kathy’s timely attention to details!
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New ★★★★★ 5 Star SocialSurvey Review by Virginia L.
I was referred to Cathy by a friend at work. Kathy and her staff answered all our questions about refinancing and when we were ready to go ahead with the refinance it was done in a friendly and speedy manner. Our experience was very pleasant!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Anna M.
Kathy is a true professional. She is proactive, not reactive when working with my clients. I can count on her to get the escrows closed on time. Kathy provides excellent communication throughout the process and my clients don't feel overwhelmed. Her experience, knowledge, expertise and ability to solve problems is truly appreciated.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Claudia B.
As real estate professionals it is so important to have a lender that is superior. We not only just used Kathy for our personal refinance, but we refer her to all of our clients, friends and family. We don't encounter many lenders that are as diligent and hard working as Kathy. We can always count on her to deliver on a loan closing as promised. She is an important part of our business and we will continue to refer her going forward.
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New ★★★★★ 5 Star SocialSurvey Review by Amy L.
Kathy was able to respond to me in a very timely manner, called me frequently and gave me updates about our application to refinance our home. Her and Nikki are always very pleasant. They made the process very easy for us. It’s great working w/ Kathy and Nikki this whole process. As always, I will recommend Kathy to my family and friends as a great loan officer here in Reno.
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New ★★★★★ 5 Star SocialSurvey Review by Portia C.
I basically knew what I wanted to do. Kathy made it happen very smoothly without trying to steer me in any other direction. She also worked to keep the costs as low as possible and made the process as simple as possible.
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New ★★★★★ 5 Star SocialSurvey Review by Nickolas D.
Great service as always!
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New ★★★★★ 5 Star SocialSurvey Review by Susan K.
Kathy is a highly experienced professional who always took the time to keep me informed. Thank you, Kathy, for your hard work and making the borrowing process pretty painless!
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New ★★★★★ 5 Star SocialSurvey Review by Marsha H.
Kathy is always available and that’s important to me. Really knows her business and that’s why she is my go to lender. Denny Mandell, Re/Max Realty Affiliates.
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New ★★★★★ 5 Star SocialSurvey Review by Denny M.
Beginning with Marilou , who's very helpful, suggested Kathy. then Nicole , everyone are very much did the process of loan very much easy., thank you very much .
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New ★★★★★ 4.8 Star SocialSurvey Review by Noel S.
Easy, and very helpful for the Refi process
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New ★★★★★ 5 Star SocialSurvey Review by Nicholas S.
Very helpful and responsive every step of the way!
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New ★★★★★ 5 Star SocialSurvey Review by David T.
Kathy is quick to understand our needs and provide awesome proposals to make our home purchase a reality! Kathy and her team make the whole process simple and easy. Superb service! Able to "Pull rabbits out of a hat" to meet our needs. Thank you so very much!
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New ★★★★★ 5 Star SocialSurvey Review by Rick K.
Kathy was awesome
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New ★★★★★ 4.8 Star SocialSurvey Review by Carolyn L.
Never had to communicate with kathy BUT that might be a great thing. Loan went smooth and closed on time! Thank you
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New ★★★★★ 4.5 Star SocialSurvey Review by Marilyn F.
I have used Kathy with my purchase of 2 homes and 2 re finances and she has been more than helpful on all occasions.
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New ★★★★★ 5 Star SocialSurvey Review by Zachary M.
Kathys guidance and knowledge were so helpful. She went over so many scenarios and listened to what we needed. She answered all of out questions.
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New ★★★★★ 5 Star SocialSurvey Review by Craig D.
Kathy and Nicky were always good at getting back to me. They are very pleasant and nice personalities.
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New ★★★★★ 4.8 Star SocialSurvey Review by Catherine D.
Process went smoothly, calls and questions were always answered in a timely manner. Above and beyond. I couldn’t be happier with my service and my new home.
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New ★★★★★ 5 Star SocialSurvey Review by Scott D.
Kathy did a great job of simplifying the process!
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New ★★★★★ 4.8 Star SocialSurvey Review by George E.
Excellent support
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New ★★★★★ 5 Star SocialSurvey Review by Douglas M.
The experience was smooth and efficient.
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New ★★★★★ 5 Star SocialSurvey Review by Priscilla T.
Kathy and her team are always on top of it!
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New ★★★★★ 5 Star SocialSurvey Review by Bethany K.
You were very quick to answer your phone and deal with my many questions.
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New ★★★★★ 5 Star SocialSurvey Review by Kathleen A.
Kathy was great and very knowledgable. She answered all the questions I had and gave me advice and suggestions.
I would say a 9.5 over all with the only negative remark being how hard it was to contact her at times, myself and realtor. Otherwise great! 👍🏻
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New ★★★★☆ 4.3 Star SocialSurvey Review by William V.
Kathy continues to do and has done a fantastic job for us since we did our first mortgage with her almost ten years ago. Professional, efficient and thorough!
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New ★★★★★ 5 Star SocialSurvey Review by Daniel S.
Kathy explained everything to us and made it painless to get thru all the signings conveniently during this pandemic time!
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New ★★★★★ 5 Star SocialSurvey Review by Carolyn B.
Kathy is our go to. She is awesome and we will refer her whenever we can.
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New ★★★★★ 5 Star SocialSurvey Review by Amy L.
Kathy McAlpine made a difficult process with all the paperwork EASY. She was great. Wouldn’t hesitate to work with her again and have already referred friends.
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New ★★★★★ 5 Star SocialSurvey Review by Christopher M.
Kathy makes sure to communicate with everyone in the transaction which is vital.
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New ★★★★★ 5 Star SocialSurvey Review by Ryan K.
Kathy and her team had great communication throughout the refi process. They really take care of their customers like family.
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New ★★★★★ 5 Star SocialSurvey Review by Kathryn M.
Kathy is always right on top of everything, she is very efficient and thorough. We have used her for several transactions and will and have recommended her highly.
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New ★★★★★ 5 Star SocialSurvey Review by John L.
Very easy to work with and the process was smooth.
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New ★★★★★ 5 Star SocialSurvey Review by Mario F.
Kathy is knowledgeable, professional, easy to work with, and, most importantly, works hard for her clients. If you want someone with a strong work ethic who communicates well and will represent your best interest, choose Kathy and her team.
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New ★★★★★ 5 Star SocialSurvey Review by Angeline E.
Kathy was helpful and responsive, even while working under crushing demand. Thanks!
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New ★★★★★ 5 Star SocialSurvey Review by Ian J.
Wonderful experience.
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New ★★★★★ 5 Star SocialSurvey Review by Thomas F.
Kathy made the process easy for us us. Great communication overall with clear instructions as to what we needed to provide. She is professional and knowledgeable and takes great care with her service to her clients! I have used Kathy now twice and her service levels are consistent and always exceptional! We have referred multiple people and each has thanked us for recommending Kathy!
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New ★★★★★ 5 Star SocialSurvey Review by Cindee A.
Kathy has helped us on financing several houses over the years. Kathy and her assistant are courteous and professional all the way. I always recommend Kathy to anyone needing hone financing. She is simply the best!
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New ★★★★★ 5 Star SocialSurvey Review by Daniel F.
Everything was very easy to get done and supply. The app was great to use. It took some time but we understand how busy it is out there right now for refinances and appraisals.
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New ★★★★★ 5 Star SocialSurvey Review by Seth J.
Kathy is a professional lady and she stay on top of everything, she was very clear and there was no surprises.
Thank you very much Kathy!
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New ★★★★★ 5 Star SocialSurvey Review by Francisco R.
Kathy was great to work with. Her experience and attention to detail was impressive. We’ll definitely call her again.
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New ★★★★★ 5 Star SocialSurvey Review by Cynthia W.
The process was simple and Kathy kept us updated on each step.
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New ★★★★★ 5 Star SocialSurvey Review by Sarah J.
While the process did take some time Kathy and her team kept me in the loop every step of the way. It seemed more than just a transaction it was genuine.
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New ★★★★★ 5 Star SocialSurvey Review by Rickey C.
Kathy makes everything easy. She is prompt in answering emails and text messages. The refinancing process overall was a pleasant experience.
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New ★★★★★ 5 Star SocialSurvey Review by Tammara M.
I trust her and she takes care of my home loan and refinancing to help me pay off loan as quickly as possible.
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New ★★★★★ 5 Star SocialSurvey Review by Nicole L.
Kathy and her team were all very pleasant to work with.
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New ★★★★★ 4.5 Star SocialSurvey Review by Kenneth C.
I was very happy with the re-finance I obtained. Kathy and Rae handled my request and I couldn't have been happier with the way I was treated. They were friendly, professional and very knowledgeable. I was also very happy with the communication I received. Anytime I had a question, I received an answer that day or the next.
I would definitely recommend this company !
Mike T.
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New ★★★★★ 5 Star SocialSurvey Review by Michael P.
professional and caring
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New ★★★★★ 5 Star SocialSurvey Review by Jose D.
Seamless and Friendly. Thanks so much
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New ★★★★★ 5 Star SocialSurvey Review by William V.
Considering the lack of full staffing, you were able to get my loan done quicker than I thought. With The few issues that came up, you were able to those resolved.
Thanks for your help.
JR
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New ★★★★★ 5 Star SocialSurvey Review by James M.
Kathy is available to answer questions and if necessary she returns calls usually within 24 hours or less. She doesn't mind explaining the process multiple times.
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New ★★★★★ 5 Star SocialSurvey Review by Katherine F.
Kathy, Rae, and Nicole were very communicative and SO helpful! Throughout the loan process, I was never rushed and I was always given the opportunity to ask questions. I'm very thankful that these strong women helped me with my mortgage loan in a timely manner. THANK YOU!!
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New ★★★★★ 5 Star SocialSurvey Review by Emily H.
Kathy is available to answer questions and if necessary she returns calls usually within 24 hours or less. She doesn't mind explaining the process multiple times.
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New ★★★★★ 5 Star SocialSurvey Review by Katherine F.
Kathy has always 100% had our best interest at heart!
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New ★★★★★ 5 Star SocialSurvey Review by Cami A.
very nice and professional.Quick response to all inquiries.
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New ★★★★★ 5 Star SocialSurvey Review by James E.
Kathy was very helpful and informative during the whole process. We loved her so much that we used her for our new home purchase and our refinance! She’s been highly recommended to our friends and family!
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New ★★★★★ 5 Star SocialSurvey Review by Brandon E.
This by far was our smoothest and most pleasant experience of re-financing our home. COVID-19 has all but eliminated in person interaction. Conversations and providing information are limited to downloading and uploading, over the phone and email making the loan process more challenging. Kathy and her staff are always available to provide friendly and knowledgeable assistance. Great job!
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New ★★★★★ 5 Star SocialSurvey Review by Deborah L.
Kathy and her staff are the very BEST! They are extremely helpful and make the entire experience a joy. Love them!!!! I will refer them to everyone I know.
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New ★★★★★ 5 Star SocialSurvey Review by Tracy L.
Kathy and Nikki were excellent. They both have great people skills, extremely patient and knowledgeable. I have referred several of my friends both here and in California to them.
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New ★★★★★ 5 Star SocialSurvey Review by Lawrence J.
I would like to recommend, Ms. Kathy McAlpine, a Loan Officer for Mason-McDuffie Mortgage. Kathy is a very dedicated individual who works for her clients and follows through on every part of the process that is under her purvey. She got the job done for our buyer!
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New ★★★★★ 5 Star SocialSurvey Review by Jim H.
Kathy has always 100% had our best interest at heart!
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New ★★★★★ 5 Star SocialSurvey Review by Cami A.
very nice and professional.Quick response to all inquiries.
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New ★★★★★ 5 Star SocialSurvey Review by James E.
Kathy was very helpful and informative during the whole process. We loved her so much that we used her for our new home purchase and our refinance! She’s been highly recommended to our friends and family!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Brandon E.
This by far was our smoothest and most pleasant experience of re-financing our home. COVID-19 has all but eliminated in person interaction. Conversations and providing information are limited to downloading and uploading, over the phone and email making the loan process more challenging. Kathy and her staff are always available to provide friendly and knowledgeable assistance. Great job!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Deborah L.
Kathy and her staff are the very BEST! They are extremely helpful and make the entire experience a joy. Love them!!!! I will refer them to everyone I know.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Tracy L.
Kathy McAlpine has helped us with purchasing a home and several refinances over many years. We have always had a great experience with her and we thank her for walking us through the processes and taking great care of us.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Luke O.
Kathy is very personable and knowledgeable. She is honest and helpful. She makes it happen in a timely manner. I highly recommend Kathy.
SOCIALSURVEY.ME
socialsurvey.me
I would like to recommend, Ms. Kathy McAlpine, a Loan Officer for Mason-McDuffie Mortgage. Kathy is a very dedicated individual who works for her clients and follows through on every part of the process that is under her purvey. She got the job done for our buyer!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Jim H.
Kathy has always 100% had our best interest at heart!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Cami A.
very nice and professional.Quick response to all inquiries.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by James E.
Kathy was very helpful and informative during the whole process. We loved her so much that we used her for our new home purchase and our refinance! She’s been highly recommended to our friends and family!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Brandon E.
Kathy was very helpful in assisting us with getting a loan to buy our dream house. She was quick to respond to our questions and made the whole process flow easily! I would highly recommend her!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Jeri L.
Kathy McAlpine has helped us with purchasing a home and several refinances over many years. We have always had a great experience with her and we thank her for walking us through the processes and taking great care of us.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Luke O.
Kathy is very personable and knowledgeable. She is honest and helpful. She makes it happen in a timely manner. I highly recommend Kathy.
SOCIALSURVEY.ME
socialsurvey.me
I would like to recommend, Ms. Kathy McAlpine, a Loan Officer for Mason-McDuffie Mortgage. Kathy is a very dedicated individual who works for her clients and follows through on every part of the process that is under her purvey. She got the job done for our buyer!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Jim H.
Kathy has always 100% had our best interest at heart!
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New ★★★★★ 5 Star SocialSurvey Review by Cami A.
very nice and professional.Quick response to all inquiries.
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New ★★★★★ 5 Star SocialSurvey Review by James E.
Excellent!
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socialsurvey.me
Kathy and her staff treat you like a family member.
They guide you through the whole process of your loan application. Very professional and friendly!
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New ★★★★★ 5 Star SocialSurvey Review by Alicia M.
Kathy was very helpful in assisting us with getting a loan to buy our dream house. She was quick to respond to our questions and made the whole process flow easily! I would highly recommend her!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Jeri L.
Kathy McAlpine has helped us with purchasing a home and several refinances over many years. We have always had a great experience with her and we thank her for walking us through the processes and taking great care of us.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Luke O.
Kathy is very personable and knowledgeable. She is honest and helpful. She makes it happen in a timely manner. I highly recommend Kathy.
SOCIALSURVEY.ME
socialsurvey.me
I would like to recommend, Ms. Kathy McAlpine, a Loan Officer for Mason-McDuffie Mortgage. Kathy is a very dedicated individual who works for her clients and follows through on every part of the process that is under her purvey. She got the job done for our buyer!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Jim H.
Very concise and clear instructions. Simple to navigate internet .
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New ★★★★★ 5 Star SocialSurvey Review by Fred V.
Kathy is a top-notch professional - incredibly dedicated and hardworking, and so nice to deal with. We wouldn't even consider going to anyone else. Thanks Kathy!
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Roger B.
Kathy is incredibly knowledgeable, professional and also the kindest and most caring advisor. We are so grateful that she has always been there to help us through many mortgages. Kathy consistently guides us through the arduous process with her expertise and detailed knowledge. We will always go to Kathy will all of our home loan needs. We are very grateful to have worked with Kathy for over 25 years.
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New ★★★★★ 5 Star SocialSurvey Review by Ruby A.
Excellent!
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socialsurvey.me
Kathy and her staff treat you like a family member.
They guide you through the whole process of your loan application. Very professional and friendly!
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New ★★★★★ 5 Star SocialSurvey Review by Alicia M.
Kathy was very helpful in assisting us with getting a loan to buy our dream house. She was quick to respond to our questions and made the whole process flow easily! I would highly recommend her!
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New ★★★★★ 5 Star SocialSurvey Review by Jeri L.
Very thankful for all the help through the mortgage process. Would recommend.
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New ★★★★★ 5 Star SocialSurvey Review by Karson H.
Very precise, to the point, up front and honest about issues with ideas right away to resolve. Provided good, accurate advice.
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New ★★★★★ 4.7 Star SocialSurvey Review by Andrew K.
Without Kathy non of this would have been possible. She was always their to answer any questions and walked me through every step of the way. A plus plus. Thank you Kathy.
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New ★★★★★ 5 Star SocialSurvey Review by Christopher S.
Working with Kathy McAlpine is great. She works very hard for the clients and stays aware of each step of the lending process during the transaction to make sure there are no delays in meeting deadlines or closing of the transaction. Thank you for your expert help! We have a another happy Buyer! Teresa Schwartzman, S. 184309, Haute Properties NV.
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New ★★★★★ 5 Star SocialSurvey Review by Teresa S.
Very concise and clear instructions. Simple to navigate internet .
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New ★★★★★ 5 Star SocialSurvey Review by Fred V.
Kathy is a top-notch professional - incredibly dedicated and hardworking, and so nice to deal with. We wouldn't even consider going to anyone else. Thanks Kathy!
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New ★★★★★ 5 Star SocialSurvey Review by Roger B.
Kathy is a true professional who kept us informed throughout the process. Just a pleasure to work with!
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New ★★★★★ 5 Star SocialSurvey Review by James L.
Ease of refinancing was great!
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New ★★★★★ 5 Star SocialSurvey Review by Mark P.
Very thankful for all the help through the mortgage process. Would recommend.
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New ★★★★★ 5 Star SocialSurvey Review by Karson H.
Very precise, to the point, up front and honest about issues with ideas right away to resolve. Provided good, accurate advice.
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New ★★★★★ 4.7 Star SocialSurvey Review by Andrew K.
Without Kathy non of this would have been possible. She was always their to answer any questions and walked me through every step of the way. A plus plus. Thank you Kathy.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Christopher S.
Working with Kathy McAlpine is great. She works very hard for the clients and stays aware of each step of the lending process during the transaction to make sure there are no delays in meeting deadlines or closing of the transaction. Thank you for your expert help! We have a another happy Buyer! Teresa Schwartzman, S. 184309, Haute Properties NV.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Teresa S.
The entire experience was very easy and smooth. I am very happy with Kathy and her team!
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New ★★★★★ 5 Star SocialSurvey Review by Christopher A.
Very professional and communicated with us every step of the process.
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New ★★★★★ 4.8 Star SocialSurvey Review by Kenny H.
I would highly recommend Kathy to any of my family or friends. She made this process so easy and was helpful from day one and through closing. Both Kathy and her staff kept us informed on the status of the process and were always available to answer any questions we had. Thank you Kathy and team for making this such a smooth process!
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New ★★★★★ 5 Star SocialSurvey Review by Amber S.
Thoughtful and courteous staff; knowledgeable and helpful in understanding procedures. Very professional.
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New ★★★★★ 5 Star SocialSurvey Review by Rowena I.
Kathy and her team made the process extremely easy and streamlined.
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New ★★★★★ 5 Star SocialSurvey Review by James D.
Kathy is a true professional who kept us informed throughout the process. Just a pleasure to work with!
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New ★★★★★ 5 Star SocialSurvey Review by James L.
Communication; Kathy always took the time to share specifics and listen to my concerns. At every point she had an answer and solution.
Wonderful experience.
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New ★★★★★ 5 Star SocialSurvey Review by Gregory H.
Kathy is fabulous to work with. This is the second time I have had a great experience. Everyone at the Reno office is so helpful and professional.
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New ★★★★★ 5 Star SocialSurvey Review by Deborah L.
I am self employed and business wasn't always steady during the pandemic but Kathy was able to get my loan approved. She is very good at what she does and works very hard for the client.
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New ★★★★★ 5 Star SocialSurvey Review by Joseph K.
Best rates and always available. She really cares.
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New ★★★★★ 5 Star SocialSurvey Review by Dennis M.
They made everything easy and quick to complete
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New ★★★★★ 5 Star SocialSurvey Review by Keri L.
The entire experience was very easy and smooth. I am very happy with Kathy and her team!
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New ★★★★★ 5 Star SocialSurvey Review by Christopher A.
Kathy is amazing... incredibly knowledgeable, and very willing to go above and beyond to help her clients. We had a great experience working with her, and will do so again for any future mortgage needs.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Kayli E.
Kathy is a wealth of knowledge, and made every step along to way that much more understandable. She is communicative and helpful, and a real asset to have on your side.
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New ★★★★★ 5 Star SocialSurvey Review by Bryan Y.
Personal touch.
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New ★★★★★ 5 Star SocialSurvey Review by Karen C.
Communication; Kathy always took the time to share specifics and listen to my concerns. At every point she had an answer and solution.
Wonderful experience.
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New ★★★★★ 5 Star SocialSurvey Review by Gregory H.
Kathy is fabulous to work with. This is the second time I have had a great experience. Everyone at the Reno office is so helpful and professional.
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New ★★★★★ 5 Star SocialSurvey Review by Deborah L.
I am self employed and business wasn't always steady during the pandemic but Kathy was able to get my loan approved. She is very good at what she does and works very hard for the client.
SOCIALSURVEY.ME
New ★★★★★ 5 Star SocialSurvey Review by Joseph K.
