Our Company Name is Also Our Commitment. Plumbing Contractors Long Island
Gold Star Plumbing.
When we launched our family-owned and -operated business, we had a dictionary’s worth of ideas for our company name. At the end of the day, we chose “Gold Star”. Not as a self-applied pat on the back, but as a constant reminder to ourselves of the kind of service we wanted and expected to deliver.
That commitment is as strong today as ever, but with one major difference: today, we have a proven track record that we’re delivering on our promise of “Gold Star” service. Click here to view just a few recent customer testimonials to help illustrate the point.
Our customers tend to become customers for life. Why? Because we do more than what’s expected.
•We guarantee your 100% satisfaction.
•Before we start any job, we give you a guaranteed upfront price. And we honor that price even if the job takes longer than anticipated.
•We’re on call 24/7/365 to handle all of life’s little (and not-so-little) plumbing emergencies.
•Whenever you call for service, even in the middle of the night, your call will be answered by a friendly, helpful person…not an automated attendant.
•We love what we do…when was the last time you heard that from your plumbing or heating company? Providing great customer service – from the time you call until the job is completed – isn’t just our job, it’s our passion.
•We schedule our appointments in 3 hour windows – so you don’t have to wait around all day.
•We protect your home. We use drop cloths, shoe covers, and runners to prevent damage to your home.
•We clean up after ourselves – so you don’t have to.
•We’re also licensed and insured for your added peace of mind.
Our People Make the Difference.
The lifeblood of any business is the type, quality, and experience of the people who work there. In that regard, Gold Star Plumbing is no different.
That’s why we hire, train, and continue to train the very best customer service and plumbing professionals in the business. We conduct thorough background checks on each one, and all employees are drug-screened.
Furthermore, we offer our people career vs. job opportunities. They are the kind of people who work as much for pride and advancement as they do for a weekly paycheck.
If you’re the kind of person who cares as much about the people working for you as the work itself, then make Gold Star Plumbing your choice for plumbing, too. You’ll be in very good company with satisfied customers throughout Nassau and Suffolk Counties.