Payment Relief
Allstate auto, home and powersport insurance customers facing financial challenges can request a special payment plan that delays payments without penalty.
Get answers to your questions about Payment Relief.
Login or Register for My Account
Shelter-in-Place Payback
Shelter-in-place orders mean fewer people on the roads and fewer accidents. Given this decline, personal auto insurance customers will receive 15 % back, based on their monthly premiums in April and May.*
Allstate will automatically deposit money back to the bank or credit card on file, apply a credit on your next statement, or issue you a check, depending on your payment preferences. Please check your payment information to make sure it is up to date.
Payments for the Shelter-in-Place Payback will occur during the months of May and June for our auto insurance customers.
Customers can get payments faster and view April payment detail in the Allstate Mobile App. As a reminder, payment information should never be provided to outside parties.
Get answers to your questions about Shelter-in-Place Payback
Looking for payment relief? We are committed to making sure you have the support you need during these challenging times. If you are facing financial challenges, you can now request a special payment plan that allows auto and property insurance premium payments to be delayed for 60-days without penalty. Email me for more information or to discuss other coverage options to help manage costs. loralee@allstate.com
As daily routines change to help slow the spread of COVID-19 in our community, know you can reach us at the touch of a button. We’re available 24/7 via the Allstate mobile app or by logging in to MyAccount on allstate.com. Our agency is available by phone or email during business hours, and calls are forwarded after hours to our customer care representatives.
As daily routines change to help slow the spread of COVID-19, my agency is available via phone and email. You can also manage your policy via the Allstate app.
