What We Do: "Magellan USA (MSUSA) empowers government and organizations to improve their performances and effectiveness by providing them with smart, innovative contract management, and robust end-to-end support services solutions"
Who We Are: MSUSA is a company that is a family owned organization that started in 2005 as a full contact center service provider oversees and incorporated in 2012 in California as a Service Disabled Veteran Owned Small Business and a Small Disadvantage Business. Through the years we have evolved and become an organization that is also experts in Healthcare Administration, IT (hardware & software) Development, and Energy Consulting/Engineering Initiatives.
Our Expertise:
Call Center & Business Process Outsourcing:
Multi-Language Inbound and Outbound Call Center Services, Overflow and After Hours Coverage, Customer Service, Order Processing, Answering Services, Reservation and Appointment Setting, Chat and Email Support, Help Desk and Tech Support, CRM