Help pass down a bright financial future to your loved ones. Call me to find out how Allstate life insurance can help.
Have you ever read your insurance policy and wondered what terms like HO-3 or HO-4 mean? Learn about home insurance forms here.
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Types of Home Insurance Policy Forms | Allstate
If you’ve been thinking about getting life insurance, but not sure which type is right for you and your family, this tool can help.
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LifeTrek | Allstate Insurance
Happy autumn! With a new season upon us, please let us know if you have any additional insurance needs. We're here to help!
Thinking about lending your car to a friend? Here's what you should know in case there's an accident.
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Does My Car Insurance Cover Other Drivers? | Allstate
Apartment hunting? These are questions you should consider asking a prospective landlord.
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12 Questions to Ask Before Signing a Lease | Allstate
Your world can change in an instant. Make sure your family is protected from life’s uncertainties with Allstate life insurance. Give me a call today.
As you look toward 2021 and beyond, now is a great time to review your finances to make sure you're on track to reach your goals. For a complimentary financial review, call me today.
Did you know that life insurance can cover things beyond final expenses? I like to think of it as a financial safety net that can provide income, inheritance and more.
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5 Uses for Life Insurance Benefits | Allstate
We want to wish a very Happy Birthday to all of our friends born in November! From all of us at our agency, we are wishing you a wonderful year ahead!
The 2020 calendar is winding down. Let's touch base to make sure your life insurance policy and beneficiary information is up to date. Call me today!
Thanksgiving is the perfect time to talk turkey about life insurance. Let's find the right plan that will fit your family and your budget. Call me today.
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Skills
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
MICHAEL J. PREBLE: ALLSTATE INSURANCE
Licensed Insurance Sales Agent
This holiday season, pass down the gift of a secure financial future with Allstate life
insurance. Let's talk today and find the right plan for you and your family.
It's officially winter! With a new season upon us, please let us know if you have any new insurance needs. We're here to help!
The holidays are a time to show your family just how much you care. This year, consider protecting them with a life insurance policy. It's the gift that truly keeps on giving. Call me for a quote.
With the New Year on the horizon, now is a good time to review your finances. It's never too late, or too early, to make sure your goals stay within reach. Call me today for a complimentary financial review.
Happy Thanksgiving! We’d like to thank our awesome customers for supporting our agency! What are you thankful for? Let us know in the comments!
