THE BENEFITS OF ASE-CERTIFIED TECHNICIANS
Today's vehicles are more advanced than ever before. The technology that goes into each vehicle is constantly changing, which means the methods and tools needed to repair them are constantly changing, too. Automobile technicians must have current skills and knowledge to keep pace with the ever-changing vehicles. That's why many NAPA AutoCare centers employ qualified ASE certified technicians. The National Institute for Automotive Service Excellence (ASE) is an independent, non-profit organization that tests and certifies individual automotive repair technicians based on skills, knowledge and experience.
So, the next time you need to find a knowledgeable automotive professional, all you have to do is look for the blue and white ASE-Certified seal at your NAPA AutoCare Center.
Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
» Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts.
» Employ ASE-certified technicians in all areas of work performed.
» Be dedicated to customer satisfaction.
» Exercise reasonable care for the customer's property while it is in the shop's possession.
» Provide a system for fair settlement of customer complaints, should they occur.
» Maintain the highest standards of the automotive service profession.