NextGuest CRM

(on one pennsylvania plaza)
Business Consulting and Services in New York, NY
Business Consulting and Services

Hours

Monday
9:00AM - 6:00PM
Tuesday
9:00AM - 6:00PM
Wednesday
9:00AM - 6:00PM
Thursday
9:00AM - 6:00PM
Friday
9:00AM - 6:00PM
Saturday
Closed
Sunday
Closed

Location

One Pennsylvania Plaza
New York, NY
10001

About

NextGuest CRM is a worldwide leader in hospitality CRM services. We work closely with hoteliers to offer a CRM suite that targets guests with dynamic, relevant communication before, during, and after their stay. The result is stronger relationships between hotels and their guests, creating brand affinity and loyalty.

Product Spotlights:
- CRM Suite: Own the conversation with the customer from the moment the booking is made, nurture the experience with marketing automation, and retain your best guests.
- Easy CRM: Simplify your guest relationships through automated, personalized transactional emails and marketing campaigns.
- Easy Campaign: Optimize the guest experience while driving revenue through personalized transactional and marketing campaigns.

Photos

NextGuest CRM Photo

Latest

Join NextGuest along with hoteliers and industry experts at the Hospitality Industry Club's Evening Camp in Berlin on October 13, 2020. Learn more and register: https://hospitalityindustry.club/location/abendcamp-berlin-13-oktober-2020/ HOSPITALITYINDUSTRY.CLUB AbendCamp Berlin | 13. Oktober 2020 - hospitalityindustry.club
As the holiday season swiftly approaches, it’s important to keep a pulse on the evolving digital landscape. This month's updates include Microsoft Ads' LinkedIn targeting, Connected TV advertising, and mixing realism with illustration. Read more: https://www.nextguest.com/blog/top-5-things-you-need-to-know-now-in-hotel-digital-marketing-september-edition/ #digitalmarketing #hotelmarketing
As hoteliers begin preparing their Q4 digital strategy, it’s important to keep a pulse on the evolving digital landscape to make a greater impact on performance. This month's updates include new Google travel search features around COVID-19, Instagram Reels, and creative CTAs in display. Read more: https://www.nextguest.com/blog/top-5-things-you-need-to-know-now-in-hotel-digital-marketing-august-edition/ #digitalmarketing #hotelmarketing
Now available for viewing and download, the NextGuest Q3 2020 Hotel Digital Marketer’s Whitepaper, covering current trends and industry insights hoteliers should be paying attention to in order to have a strong digital presence. https://www.nextguest.com/q3-2020-whitepaper #hotelmarketing #industryinsights
As we continue into Q3, it’s important to keep a pulse on the evolving digital landscape. This month’s updates include changes to Google Image results, audio tweets, and CTV ads. Read more: https://www.nextguest.com/blog/top-5-things-you-need-to-know-now-in-hotel-digital-marketing-july-edition/
As people look to travel again, it is important to engage your customers where they are – in the digital world. Join our VP of Business Development, Brent Harris, along with other travel industry leaders, as they share best practices for a digital relaunch strategy on Tuesday, June 9th at 11am CST. Register today: http://bit.ly/3e40e3t
Now available for download, our 2021 Digital Marketing & Technology Budget Planning Whitepaper, covering the latest industry happenings, marketing trends, and strategic recommendations for your 2021 digital marketing budget. Access the whitepaper now: https://www.nextguest.com/2021-budgeting-whitepaper #hotelmarketing #2021planning
Join us at the Revenue Forum Webinar on November 5, 2020 on the topic, "Metasearch and How to Increase Direct Revenue." Learn more and register: https://revenueforum.net/coming-soon/revenue-forum-webinar-5th-november-2020/
As hoteliers plan for a strong Q4, it’s important to keep a pulse on the evolving digital landscape to make a greater impact on performance. This month's updates include Google custom audiences, YouTube Shorts, and new insights for Google Ads. Read more: https://www.nextguest.com/blog/top-5-things-you-need-to-know-now-in-hotel-digital-marketing-october-edition/ #digitalmarketing #hotelmarketing
NextGuest is pleased to announce a new integration with Silverbyte International. With this integration, joint customers will benefit from the automated transfer of guest profile and reservation data from Optima by Silverbyte to the NextGuest CRM. With this integration, hotels can enrich guest profiles with reservation data, enabling them to personalize guest communication based on reservation data.
With Cyber Monday and 2021 around the corner, it’s important to keep a pulse on the evolving digital landscape to elevate your digital strategy and maximize revenue. This month, Microsoft Ads launches promotion extensions, leverage CRM to drive ancillary revenue, and Facebook adds new shopping audiences. Read more: https://www.nextguest.com/blog/top-5-things-you-need-to-know-now-in-hotel-digital-marketing-november-edition/ #digitalmarketing #hotelmarketing
NextGuest recently launched a new member portal for Dorint Hotels & Resorts, incorporating data-based personalization and seamless integration. "We have been successfully managing our customer relations with NextGuest over the last 15 years. The recent implementation of our new Member Portal simplified and highly personalized the way we engage and retain our valued Dorint Card Members, convincing us once again that NextGuest has been the right choice for us," says Christian Lewitzky, Head of eCommerce at Dorint. Learn more: https://www.nextguest.com/blog/nextguest-announces-the-release-of-the-new-dorint-member-portal/
Budgeting season is underway, and as the COVID-19 pandemic continues to impact the hospitality industry, it is even more important to ensure your 2021 hotel digital strategy and marketing plan is set up for success. Read more: https://www.nextguest.com/blog/how-to-prepare-a-successful-2021-hotel-digital-strategy-marketing-budget-amidst-covid-19/ #digitalmarketing #hotelmarketing
NextGuest will be participating in the Revenue Forum Webinar on November 5, 2020 on the topic, "Metasearch and How to Increase Direct Revenue." Register and join us: https://revenueforum.net/coming-soon/revenue-forum-webinar-5th-november-2020/
As hotel marketers embark on 2021, it’s important to stay ahead of the curve with the latest digital trends. This month, Yelp launches a new rating feature for COVID-19 compliance measures, YouTube launches audio ads, and web design takes inspiration from nature. Read more: https://www.nextguest.com/blog/top-5-things-you-need-to-know-now-in-hotel-digital-marketing-january-edition/ #digitalmarketing #hotelmarketing
With 2021 around the corner, if you haven’t already, now is the time to finalize your 2021 marketing plan and ensure your strategy is ahead of the curve. This month, Google debuted new tools to help destinations and hotels use search data to identify and analyze travel demand, Instagram expands new Guides feature to all users, and retro fonts make a comeback in web design. Read more: https://www.nextguest.com/blog/top-5-things-you-need-to-know-now-in-hotel-digital-marketing-december-edition/ #digitalmarketing #hotelmarketing
As the COVID-19 pandemic continues to impact the hospitality industry for years to come, hoteliers should invest in hyper-personalized, fully-automated, and real-time omnichannel marketing through open customer data management platforms in order to capitalize on what travel demand remains. Read more in the opinion article by Mikael Fries, VP of Sales Excellence at NextGuest, published as part of Hospitality Net's special panel series topic, "Visioning a Post-COVID Era in CRM & Loyalty": https://www.hospitalitynet.org/opinion/4101558.html

Information

Company name
NextGuest CRM
Category
Business Consulting and Services

FAQs

  • What is the phone number for NextGuest CRM in New York NY?
    You can reach them at: 800-649-5076. It’s best to call NextGuest CRM during business hours.
  • What is the address for NextGuest CRM on one pennsylvania plaza in New York?
    NextGuest CRM is located at this address: One Pennsylvania Plaza New York, NY 10001.
  • What are NextGuest CRM(New York, NY) store hours?
    NextGuest CRM store hours are as follows: Mon-Fri: 9:00AM - 6:00PM, Sat-Sun: Closed.