Overview
Implementing Technologies, LLC (“ITL”) developed ORM specifically to provide a 360 view on patient feedback throughout their service lifecycle, then leverage that data to maximize physician, location and medical brands online and beyond. Utilized by the largest healthcare brands in US, ORM is the proven reputation management leader in medical industry.
ORM has product lines work in tangent to achieve the following goals:
1. Drive new patients to customer accounts through maximizing their online reputation
2. Understand the what and where for patients leaving feedback about accounts online
3. Correct inaccurate account profile information on directory sites
4. Analyze operations through automated, customized surveys
5. Provide customer website directory services to augment reputation search results
6. Offer all key services through a single provider, maximizing utilization and minimizing effort