OTM Media & IT Solutions has been in business and operating out of the Atlanta Metro Area since 2009.
We take pride in providing exceptional customer and technical service.
We provide Communication and IT Solutions to small businesses who need to optimize their levels of productivity, operations, and customer service to become more competitive. Your solution will be based on highly reliable business solutions products and our personalized customer service report.
This provides you with an end to end solution that aligns with your business goals.
With OTM VoIP solutions, callers never get a busy signal, and each phone number can point to as many or as few phones as you want. Our phones are location independent, so someone dialing your main number can make a phone ring at both your office and another location at the same time. Also, everyone in your company can use the same outbound Caller ID, or each person can have their own direct number. Traditional phone lines will eventually be remembered as a thing of the past. See the features below which are included in our VoIP Solutions.
AUTO ATTENDANTS
For an initial greeting, missed calls or maybe after hours, an auto-attendant can answer calls for you. In fact, callers can be directed however you wish. They can be provided with transfer options, emergency instructions, or sent to a designated voicemail. With OTM, callers will never hit a dead end.
MOBILE OFFICE
When a call comes into your work number, you can have it sent anywhere you like – to your cell, to your home line, or even to a colleague. Not only can you seamlessly take calls on your mobile phone, but just by pressing # you can transfer the call back to someone in your office, or even another number.
CALL RECORDING
24/7 call recording for no additional cost. Full time and system-wide recordings are useful for monitoring service quality, preserving important discussions, and can even be used to protect the company from legal liability. (And if you’d prefer not to record calls, this feature can be disabled.)
VISUAL VOICEMAIL
Access your voicemail online, on our mobile app, or through your email inbox. You can listen to messages, forward them, delete them, and manage everything in one spot. Voicemail doesn’t have to be aggravating, and with OTM, it isn’t.
WEB PORTAL
Listen to voicemails, review recordings and look at call logs, set up call forwarding, and manage your speed dials from our online interface. If making programming changes isn’t your thing. You can call or e-mail our outstanding support staff and we will do any system administration for you, free of charge.
We offer systems that have no upfront costs, equipment and installation are included, and your savings begin on day one. And with our all-inclusive pricing, you can also say goodbye to add-on fees and charges.
Setup is easy: we handle everything for free, from beginning to end. Our technicians bring new phones and equipment to your location, set the system up, get it working, and show everyone how to use it. We have some systems that there are no costs for equipment or installation, so your up-front investment in your new system is exactly $0. Getting budget approval should be pretty simple.