Our Hudson Branch is hosting a Pet Food Drive for the entire month of October to benefit the Greater Hillsdale Humane Society! Stop by to visit our team and drop off your donation today! ๐พ๐๐โ๐ฆบ๐
Position Title: Customer Service Representative
Department: Retail
Position Reports to: Client Service Manager
Position Supervises: No Direct Reports
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1 %
Position type(s): Full Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
PREMIER BANK
Customer Service Representative - Lexington
Weโre proud to be a recognized as a Home Possible RISE Award winner for the second year in a row! Please visit bit.ly/30fMwX4 for more information!
#HomePossibleRISEAwards
We love being a part of your community! ๐ Happy National Good Neighbor Day to all of our neighbors!
Looking to Jazz up your Saturday evening? ๐ท๐ถ
The Youngstown Foundation Amphitheatre
September 21 at 10:02 AM ยท
Don't miss the Jazz in the Park All Star Revue featuring local artists here at the Youngstown Foundation Amphitheatre on Saturday, 9/26 as part of the Premier Bank Community Event Series! Limited capacity will be in effect, get your tickets now! http://ow.ly/dInu50BrAAg
Our Bowling Green West team is looking great rocking their new Premier Bank apparel!
One of the most sought after, PREMIER bands in the Northeast Ohio will perform tonight as part of the Premier Bank Community Event Series at The Youngstown Foundation Amphitheatre! ๐ถ๐ถ
The Youngstown Foundation Amphitheatre
October 5 at 10:02 AM ยท
Don't miss local artist THE VINDYS here at the Youngstown Foundation Amphitheatre THIS SATURDAY as part of the Premier Bank Community Event Series! Limited capacity will be in effect - get your tickets now! http://ow.ly/17ce50BrDeT
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1 %
Position type(s): Part Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative - Part Time
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred.
Skills and Knowledge:
Basic understanding of Company operations.
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1-1.5%
Position type(s): Part Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative Float - Part Time
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred.
Skills and Knowledge:
Basic understanding of Company operations.
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1%
Position type(s): Full Time
Travel: 100% traveling between branches
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative - Float
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1-1.5%
Position type(s): Full Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
*Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1 %
Position type(s): Part Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative - Part Time
Position Title: Relationship Banker
Position Summary:
A Relationship Banker will delivers exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners.
Duties and Responsibilities:
Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing
Consistently execute activities and behaviors to meet established branch expectations.
Responsible for opening accounts, consumer loans, home equity lines of credit, referrals to business partners and operating a cash drawer when necessary.
Establish close working relationships with business partners (Mortgage, Small Business, Commercial, Investment, etc.), referring customers when appropriate to provide financial solutions
Help to resolve customer concerns and escalating issues as needed
Perform lobby engagement activities to connect with customers and determine solutions to meet their needs
Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
Consistently meet/exceed customer experience and individual/team production goals
Education, Certification, License and Experience:
Two years of experience interacting with people, demonstrated through work, military, or education
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Ability to meet or exceed performance objectives
Experience fostering and developing strong relationships
Ability to interact with integrity and professionalism with customers and team members
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: BRRLBKR1
Classification: hourly
Salary Grade: 23
Incentive: yes
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 , Sat 9-12 or as needed for branch support
PREMIER BANK
Relationship Banker - Sandusky
Position Summary:
A Relationship Banker will delivers exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners.
Duties and Responsibilities:
Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing
Consistently execute activities and behaviors to meet established branch expectations.
Responsible for opening accounts, consumer loans, home equity lines of credit, referrals to business partners and operating a cash drawer when necessary.
Establish close working relationships with business partners (Mortgage, Small Business, Commercial, Investment, etc.), referring customers when appropriate to provide financial solutions
Help to resolve customer concerns and escalating issues as needed
Perform lobby engagement activities to connect with customers and determine solutions to meet their needs
Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
Consistently meet/exceed customer experience and individual/team production goals
Education, Certification, License and Experience:
Two years of experience interacting with people, demonstrated through work, military, or education
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Ability to meet or exceed performance objectives
Experience fostering and developing strong relationships
Ability to interact with integrity and professionalism with customers and team members
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: BRRLBKR1
Classification: hourly
Salary Grade: 23
Incentive: yes
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 or as needed for branch support
PREMIER BANK
Relationship Banker - Napoleon
Today we are celebrating the leaders in our workplace. Happy Boss's Day to all the amazing leaders that help guide us everyday!
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1 %
Position type(s): Part Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative - Part Time - Paulding Ohio
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred.
Skills and Knowledge:
Basic understanding of Company operations.
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1%
Position type(s): Full Time
Travel: 100% traveling between branches
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative Float
Our Hudson team is hosting a Pet Food Drive for the entire month of October to benefit the Greater Hillsdale Humane Society. Stop in our Hudson Branch this Friday, October 16 from 9am to 5pm to receive a free photo with your pet and a special treat for them! ๐พ๐๐โ๐ฆบ๐
โEfficiency and non-interest income growth are highlights of our continued strong financial performance for the third quarter,โ said CEO, Donald P. Hileman.
BUSINESSJOURNALDAILY.COM
Premier Financial Reports 3Q Income of $25.7M - Business Journal Daily | The Youngstown Publishing Company
Make BIG PLANS with a low rate Home Equity Loan from Premier Bank Visit bit.ly/HELOANSpecial to apply today!
Position Summary:
A Relationship Banker will work to deliver an exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners.
Duties and Responsibilities:
Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing
Consistently execute activities and behaviors to meet established branch expectations.
Responsible for opening accounts, consumer loans, home equity lines of credit, referrals to business partners and operating a cash drawer when necessary.
Establish close working relationships with business partners (Mortgage, Small Business, Commercial, Investment, etc.), referring customers when appropriate to provide financial solutions
Help to resolve customer concerns and escalating issues as needed
Perform lobby engagement activities to connect with customers and determine solutions to meet their needs
Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
Consistently meet/exceed customer experience and individual/team production goals
Education, Certification, License and Experience:
Two years of experience interacting with people, demonstrated through work, military, or education
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Ability to meet or exceed performance objectives
Experience fostering and developing strong relationships
Ability to interact with integrity and professionalism with customers and team members
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: BRRLBKR1
Classification: hourly
Salary Grade: 23
Incentive: yes
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 or as needed for branch support
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Relationship Banker
Position Summary:
A Relationship Banker will work to deliver an exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners.
Duties and Responsibilities:
Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing
Consistently execute activities and behaviors to meet established branch expectations.
Responsible for opening accounts, consumer loans, home equity lines of credit, referrals to business partners and operating a cash drawer when necessary.
Establish close working relationships with business partners (Mortgage, Small Business, Commercial, Investment, etc.), referring customers when appropriate to provide financial solutions
Help to resolve customer concerns and escalating issues as needed
Perform lobby engagement activities to connect with customers and determine solutions to meet their needs
Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
Consistently meet/exceed customer experience and individual/team production goals
Education, Certification, License and Experience:
Two years of experience interacting with people, demonstrated through work, military, or education
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Ability to meet or exceed performance objectives
Experience fostering and developing strong relationships
Ability to interact with integrity and professionalism with customers and team members
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: BRRLBKR1
Classification: hourly
Salary Grade: 23
Incentive: yes
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 , Sat 9-12 or as needed for branch support
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Relationship Banker
Position Summary:
A Relationship Banker will work to deliver an exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners.
Duties and Responsibilities:
Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing
Consistently execute activities and behaviors to meet established branch expectations.
Responsible for opening accounts, consumer loans, home equity lines of credit, referrals to business partners and operating a cash drawer when necessary.
Establish close working relationships with business partners (Mortgage, Small Business, Commercial, Investment, etc.), referring customers when appropriate to provide financial solutions
Help to resolve customer concerns and escalating issues as needed
Perform lobby engagement activities to connect with customers and determine solutions to meet their needs
Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
Consistently meet/exceed customer experience and individual/team production goals
Education, Certification, License and Experience:
Two years of experience interacting with people, demonstrated through work, military, or education
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Ability to meet or exceed performance objectives
Experience fostering and developing strong relationships
Ability to interact with integrity and professionalism with customers and team members
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: BRRLBKR1
Classification: hourly
Salary Grade: 23
Incentive: yes
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 , Sat 9-12 or as needed for branch support
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Relationship Banker
Position Summary:
A Relationship Banker will work to deliver an exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners.
Duties and Responsibilities:
Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing
Consistently execute activities and behaviors to meet established branch expectations.
Responsible for opening accounts, consumer loans, home equity lines of credit, referrals to business partners and operating a cash drawer when necessary.
Establish close working relationships with business partners (Mortgage, Small Business, Commercial, Investment, etc.), referring customers when appropriate to provide financial solutions
Help to resolve customer concerns and escalating issues as needed
Perform lobby engagement activities to connect with customers and determine solutions to meet their needs
Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
Consistently meet/exceed customer experience and individual/team production goals
Education, Certification, License and Experience:
Two years of experience interacting with people, demonstrated through work, military, or education
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Ability to meet or exceed performance objectives
Experience fostering and developing strong relationships
Ability to interact with integrity and professionalism with customers and team members
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: BRRLBKR1
Classification: hourly
Salary Grade: 23
Incentive: yes
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 , Sat 9-12 or as needed for branch support
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Relationship Banker
๐ ๐ ๐ Vote for your favorite pumpkin!
HAPPENING NOW
Premier Bank's Bowling Green Offices' Annual Vote for your Favorite Pumpkin Event
Position Summary:
Working with the Assistant Director, Corporate Compliance, administer the bankโs compliance advisory and/or assurance program by developing, updating and maintaining the program to ensure the bank is in compliance with applicable laws and regulations. Conduct various risk-based compliance audits and provide recommendations and feedback to the respective business units. Demonstrate and implement our Integrity and Wisdom values to all internal and external customers.
Duties and Responsibilities:
๏ Assist in the administration of the bankโs compliance management program.
๏ Conduct audits in accordance with the bankโs internal compliance review program to test compliance with federal and state laws and regulations and adherence with bank policies and procedures. Create detailed, substantiated work papers that support the conclusions of each audit and prepare audit reports for management and the Board. Review and validate work papers and audit reports of other testers.
๏ Advise on and recommend improvements to policy and procedure, self-testing, and/or other controls based on observations during testing.
๏ Assist in reviewing and updating the bankโs compliance policies and procedures.
๏ Provide support in implementing new regulations or changes to existing regulations.
๏ Participate in new product development to ensure compliance with all applicable regulations.
๏ Facilitate training for personnel on the bankโs compliance policies and procedures.
๏ Review and approve bank print and broadcast advertisements prior to publication.
๏ Act as a compliance resource to research and answer regulatory compliance questions posed by the various business units.
๏ May serve as a subject matter expert in one or more areas of compliance.
๏ Prepare and present periodic reports to the Compliance Committee concerning Premier Bankโs ongoing record of compliance with state and federal laws and regulations.
๏ Remain current and knowledgeable on all banking compliance and regulatory issues. Attend seminars, workshops, and various trainings as necessary to maintain and further expand compliance expertise.
๏ Participate in special department projects.
๏ Perform other duties as assigned.
Education, Certification, License and Experience:
โข Bachelorโs Degree in business-related field or equivalent combination of education and experience.
โข Minimum 3-5 years bank compliance or regulatory bank examination experience.
Skills and Knowledge:
โข Proven work ability to work without significant supervision.
โข Strong oral and written communication skills.
โข Solid organizational, analytical and problem-solving skills.
โข Ability to manage multiple concurrent projects.
โข Ability to utilize technology in solving problems and performing duties.
โข Familiarity with state and federal laws and regulations.
โข Ability to interpret and apply regulatory concepts to the tasks performed.
โข Understanding and commitment to our Core Values.
โข Responsible for knowing and ensuring compliance with applicable laws, regulations and guidelines, as detailed in policies that include but are not limited to Bank Secrecy Act and other applicable anti-money-laundering rules, Right to Financial Privacy, Fair Lending, Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws and regulations as they pertain to the position.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Compliance Specialist 2
We are so proud to support Defiance High School! Go Bulldogs!
Position Summary:
This position will respond to external customer inquiries in accordance with the established criteria and the tenants of โCustomer Firstโ. Must provide exceptional customer service to all customers at all times. Resolve customer issues and concerns efficiently and professionally by applying knowledge of products, services, applications, policies, procedures, and the departmental goals and objectives. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers
Duties and Responsibilities:
Respond to external customer calls in accordance with the established criteria and the tenants of โCustomer Firstโ
Consistently and accurately enter customer call information into tracking software
Proactively listen to customers to refer all products and services that could benefit our customerโs needs.
Promote and ensure that the customer service delivered is of the highest quality
Actively participate in the creation and execution of plans for team effectiveness
Represent Premier Bank in a professional manner at all times
Work effectively with co-workers to research customer issues and concerns and find solutions
Enter transactions from various Operations Departments and customer call-inโs, into Teller Insight
Confer with manager to clarify priorities, escalation processes and assignments
Accept assignments with open, cooperative, positive and team-oriented attitude
Effectively research and respond to customer emails, accurately process refunds, tickets and wires, properly sort and log returned mail, and accurately complete verification of deposits.
Completes other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
1 year of customer service experience preferred
Banking experience preferred
Skills and Knowledge:
Excellent verbal and written communication skills
Phone etiquette skills
Knowledge of Word, Excel, Outlook and business software
Proven customer service proficiency
Ability to work with โdifficult customersโ in a professional manner
Analytical and problem solving skills
Ability to prioritize duties
Demonstrate aptitude and willing to learn and implement new processes
Responsible for knowing and ensuring compliance with applicable laws, regulations and guidelines, as detailed in policies that include but are not limited to Bank Secrecy Act and other applicable anti-money-laundering rules, Right to Financial Privacy, Fair Lending, Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws and regulations as they pertain to the position.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: DOCCR1
Classification: Hourly
Salary Grade: 21
Incentive: 5 %
Position type(s): Full Time
Travel: 5 %
Hours are Mon-Fri 8am-6pm and Sat 8am-12:15pm
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Care Call Center Level l
Did you know that October is National Cyber Security Awareness Month? Here are 20 tips from our friends at KnowBe4 to help you build your cybersecurity fortress, no matter where you are! #BeCyberSafe #NCSAM
It is a beautiful day to get out there and vote! ๐ณ๏ธ
Position Summary:
The Credit Analyst is responsible for verifying documents, Mortgage Loan Officer input and calculations for accuracy and completeness; Analyze credit information, assets and income and run Agency automated underwriting engines and make a final underwriting decision on agency saleable transactions. Areas requiring specific expertise may have specialist but all employees are expected to be knowledgeable on all areas. Demonstrate and implement our Trusted Advisor strategy to our clients and employees
Duties and Responsibilities:
Provide excellent customer service to all internal and external customers of FFB and communicate loan status throughout the process to all stakeholders.
Decision saleable loans, analyzing automated UW-feedback, ensuring adherence to secondary market credit, collateral, and documentation requirements.
Ensure data integrity of AUS (LPA/DU) data input submitted/resubmitted for credit decision. ,
Clear final conditions and issue final underwriting decision
Maintain bank issued credit lending authority.
Review and complete application input into the system for processing
Ensure the timely and accurate packaging of all loans originated by Loan Officers
Work with Mortgage Loan Officer and underwriter to obtain documentation necessary to underwrite and close the loan
Calculate, analyze, correct and update client information as needed
Responsible for ensuring that all loan documentation is complete accurate, verified, and complies with company policy.
Resubmit to LPA or DU as details on the applicant or loan changes
Submit loan files to USDA and FHA for approval
Prepare USDA and FHA post-closing packages
Review loan terms and applicable fees after appraisal value is entered and validated
Submit loan for PMI (Private Mortgage Insurance) approval as dictated by the LTV (Loan to Value) Ratio
Approve PMI per approval issued by PMI company
Prepare Adverse Action Notices as required
Completes other duties as assigned
Education, Certification, License and Experience:
High School graduate or equivalent
3-5 years of related experience
Loan experience preferred
Skills and Knowledge:
Proficient on PCโs; Understanding of Bankโs network.
Understanding of Bankโs policies and procedure; Understanding of applicable regulations and laws; proficient on the Doc Prep System and Tracking System.
Responsible for knowing and ensuring compliance with applicable laws, regulations and guidelines, as detailed in policies that include but are not limited to Bank Secrecy Act and other applicable anti-money-laundering rules, Fair Lending, Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws and regulations as they pertain to the position.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: MORCRE
Classification: Salary or hourly
Salary Grade: 24
Incentive: 5%
Position type(s): Full Time
Travel: 5%
Work schedule: Mon-Fri 8-5 or as needed for branch support
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Mortgage Credit Analyst
Position Summary:
This position is for a Mortgage Loan Underwriter for only Freddie Mac and Fannie Mae Lending. This person is responsible for reviewing, analyzing, approving and underwriting conventional or refinance individual mortgage requests. This person must be trained on reviewing financial statements, credit reports, and applicable ratios (i.e. debt ratios, loan-to-value); evaluating and examining transactions to ensure accuracy and completeness. This position also requires a strong technique in fraud detection, assisting with re-negotiations of loans based on lending guidelines, working with originators to gather information to make appropriate decisions, and explain rationale behind the credit decision. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Provide excellent customer service to all Internal and External customers of FFB
Validate and analyze all loan documentation for underwriting 1-4 family Real Estate applications according to agency, investor and regulatory guidelines
Approve or decline residential loans within limit of authority
Assist originators of the loan application in qualifying borrowers
Stay current and clearly understand industry regulations, products and standards
Fraud awareness
Maintain a high level of accuracy and quality
Exhibit professional behavior and promote positive working relationships
Completes other duties as assigned
Education, Certification, License and Experience:
High school graduate or equivalent.
2-3 years of mortgage loan processing and underwriting experience preferred.
Skills and Knowledge:
Strong analytical and time management skills.
Ability to problem solve.
Knowledge on PCโs.
Understanding of network.
Good communication and strong interpersonal skills.
Responsible for knowing and ensuring compliance with applicable laws, regulations and guidelines, as detailed in policies that include but are not limited to Bank Secrecy Act and other applicable anti-money-laundering rules, Right to Financial Privacy, Fair Lending, Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws and regulations as they pertain to the position.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: LOMTUWPR
Classification: Hourly
Salary Grade: 26
Incentive:5 %
Position type(s): Full Time
Travel: 5%
Work schedule: Mon-Fri 8-5
*Apply online for consideration*
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Mortgage Loan Underwriter
Position Title: Commercial Loan Servicer 1
Department: Loan Operations
Position Reports to: Assistant Commercial Loan Servicing Manager
Position Supervises: No Direct Reports
Position Summary:
The Commercial Loan Servicer 1 is responsible for ensuring Commercial loans process on the mainframe system as directed by the note, while providing exceptional customer service to internal and external customers. This includes the responsibility of any ancillary systems needed to service the loan. Demonstrate and implement our OWN IT core values to all internal and external customers.
Duties and Responsibilities:
Provide quality customer service in a professional, timely, and efficient manner to all Internal and External customers of the bank using the banks OWN IT core values.
Basic data entry processing, understands how some fields in various applications affect changes made to avoid errors that would impact customer relations.
Basic knowledge of First Federal Bankโs policies and procedures, demonstrates ability to apply knowledge to make decisions that are within the individuals bounds.
Responsible for completion of time sensitive job duties and ensuring completeness of those deadlines established within government and state regulatory requirements. This includes providing prompt crediting of payments and non-posted payments as well as prompt payoff statements.
Completes department self-assessments.
Performs maintenance and monetary transactions as instructed.
Provides timely and accurate research services as needed.
Daily completion of swap loans, sweeps, automatic transfers, participation payments, SBA loans, construction draws, some general ledger balancing, and other servicing related functions.
Familiar with consumer complaints with regards to FCRA guidelines and when to escalate those complaints.
Prepare letters, wire instructions, and reports as instructed.
Provide quality assurance over loan documentation, collateral perfection, UCC filing, and insurance tracking.
Completes other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
1-3 years of banking or related experience.
Skills and Knowledge:
Understanding of Bankโs policies and procedures; Understanding of applicable regulations and laws; Basic knowledge of commonly used concepts, practices and procedures within the assigned fields.
Must have knowledge of loan types, products, the core banking system and excellent customer service skills. Knowledge of Excel and Word are needed.
Responsible for knowing and ensuring compliance with applicable laws, regulations and guidelines, as detailed in policies that include but are not limited to Bank Secrecy Act and other applicable anti-money-laundering rules, Fair Lending, Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws and regulations as they pertain to the position.
Ability to read and comprehend instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
Excellent interpersonal, communication, time management, and organizational skills.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
Position Details:
Job Code: LOCMLNSV
Classification: hourly
Salary Grade: 21
Incentive: 5 %
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 or as needed for department support
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Commercial Loan Servicer 1
Position Summary:
This positionโs primary responsibility is to originate residential first mortgage loans. Interviews loan applicants to understand financial needs and make appropriate recommendations. Explains products, programs, loan process, settlement procedures and promotes the bank. Ensures compliance with applicable Federal and State regulations. Demonstrates and implements the Trusted Advisor strategy to all internal and external customers. Generates loan production primarily through company-provided leads via the website, lead generation tools and the retail branch network.
Duties and Responsibilities:
Originate purchase and refinance loans by responding to company-provided leads via phone in a timely manner from: internet, direct mail campaigns, referrals, or other special marketing campaigns
Interview prospective borrowers to determine needs then makes appropriate product recommendations
Demonstrates professionalism and respect to both external and internal customers and partners
Ensures all loans meet audit, operations, compliance and regulatory guidelines
Meets or exceed customer service standards throughout the loan process.
Demonstrates integrity in all transactions
Complies with all Federal and State regulations
Completes other duties as assigned
Education, Certification, License and Experience:
High school graduate or equivalent.
Mortgage experience preferred but not required
Skills and Knowledge:
Ability to understand mortgage and banking regulations pertaining to mortgage sales and service
High ethical standards and integrity
Excellent sales, public relations and customer service skills
Excellent interpersonal, communication and organizational skills
Fosters collaboration and teamwork between sales and operations
Ability to establish and achieve goals and objectives to meet business requirements
Treats people with respect
Follows through on commitments
Responsible for knowing and ensuring compliance with applicable laws, regulations and guidelines, as detailed in policies that include but are not limited to Bank Secrecy Act and other applicable anti-money-laundering rules, Right to Financial Privacy, Fair Lending, Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws and regulations as they pertain to the position.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CDMLO
Classification: hourly
Salary Grade: 25
Incentive: 5 %
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 or as needed for department support
**Apply online for consideration**
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Consumer Direct Mortgage Loan Officer
This Candy Apple Pumpkin is AWESOME to the core! ๐๐ Congratulations Meagan, Customer Service Representative on your pumpkin being voted ๐ ๐ผ๐๐ ๐๐ฎ๐๐ผ๐ฟ๐ถ๐๐ฒ!
Thank you to all that voted and participated in our Annual Bowling Green Offices' Vote for your Favorite Pumpkin event! ๐
Welcome to the Powered By Kindness community! Premier Bank is striving to spread kindness beyond just our community. Join us in performing a random act of kindness. Need ideas? Visit YourPremierBank.com/Kindness to use our Act of Kindness Generator, and join the conversation on social by sharing your random act of kindness using #PoweredByKindness.
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred.
Skills and Knowledge:
Basic understanding of Company operations.
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1-1.5%
Position type(s): part time
Travel: 100% traveling between branches
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**Apply online for consideration**
www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative Float - Part Time
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1 %
Position type(s): Full Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**Apply online for consideration**
www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative - Part Time
Join our Boardman team's commitment to give back this Holiday season! They have partnered with Project MKC, a local nonprofit that makes duffle bags for kids that are going into emergency foster care.
Each year Project MKC hosts their annual Giving Tree Drive and this year you will find one of their Giving Trees at our Boardman Office! ๐
Stop by today to see the beautiful tree, grab a donation tag and say hello to the team! #PoweredByKindness
We are proud to honor all that have served and continue to serve our country! Thank you for your service. ๐บ๐ฒ
Inspire others to keep the kindness going in honor of World Kindness Day on November 13, 2020. Use the Premier Bank Kindness Generator to receive your random act of kindness task.
You can help inspire others to perform kind acts by sharing your story using #PoweredByKindness.
www.yourpremierbank.com/Kindness
BIT.LY
Powered By Kind People 2020 | Premier Bank
Position Summary:
A Relationship Banker will delivers exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners.
Duties and Responsibilities:
Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing
Consistently execute activities and behaviors to meet established branch expectations.
Responsible for opening accounts, consumer loans, home equity lines of credit, referrals to business partners and operating a cash drawer when necessary.
Establish close working relationships with business partners (Mortgage, Small Business, Commercial, Investment, etc.), referring customers when appropriate to provide financial solutions
Help to resolve customer concerns and escalating issues as needed
Perform lobby engagement activities to connect with customers and determine solutions to meet their needs
Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
Consistently meet/exceed customer experience and individual/team production goals
Education, Certification, License and Experience:
Two years of experience interacting with people, demonstrated through work, military, or education
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Ability to meet or exceed performance objectives
Experience fostering and developing strong relationships
Ability to interact with integrity and professionalism with customers and team members
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: BRRLBKR1
Classification: hourly
Salary Grade: 23
Incentive: 3.5 %
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 , Sat 9-12 or as needed for branch support
**APPLY ONLINE FOR CONSIDERATION**
www.yourpremierbank.com/About/Careers
PREMIER BANK
Relationship Banker
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1 %
Position type(s): Part-Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
**APPLY ONLINE FOR CONSIDERATION**
www.yourpremierbank.com/About/Careers
PREMIER BANK
Customer Service Representative - Part Time
Position Summary:
A Relationship Banker will delivers exceptional customer experience while proactively providing solutions, building relationships, and helping consumer and small business customers achieve their financial goals. The Relationship Banker also provides customer, sales, service and operational support to branch colleagues and partners.
Duties and Responsibilities:
Acquire and deepen the branch customer base through a variety of proactive sales and service activities.
Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing
Consistently execute activities and behaviors to meet established branch expectations.
Responsible for opening accounts, consumer loans, home equity lines of credit, referrals to business partners and operating a cash drawer when necessary.
Establish close working relationships with business partners (Mortgage, Small Business, Commercial, Investment, etc.), referring customers when appropriate to provide financial solutions
Help to resolve customer concerns and escalating issues as needed
Perform lobby engagement activities to connect with customers and determine solutions to meet their needs
Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
Consistently meet/exceed customer experience and individual/team production goals
Education, Certification, License and Experience:
Two years of experience interacting with people, demonstrated through work, military, or education
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Ability to meet or exceed performance objectives
Experience fostering and developing strong relationships
Ability to interact with integrity and professionalism with customers and team members
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corp is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: BRRLBKR1
Classification: hourly
Salary Grade: 23
Incentive: 3.5 %
Position type(s): Full Time
Travel: 5 %
Work schedule: Mon-Fri 8-5 , Sat 9-12 or as needed for branch support
**Apply online for consideration**
www.yourpremierbank.com/About/Careers
PREMIER BANK
Relationship Banker
The National Society of the Sons of the American Revolution recently presented Sgt. George Bednar of the Liberty Police Department with the Law Enforcement Commendation Medal and Certificate. This medal is presented to those who have served with distinction and devotion in the field of law enforcement and recognizes exceptional service, bravery and selflessness in the face of imminent danger.
Pictured below is Jonathan, Relationship Banker at our Liberty Office and Treasurer of the Mahoning Valley Sons of the American Revolution and Sgt. George Bednar of the Liberty Police Department.
Congratulations, Sgt. Bednar and thank you for your service! #PoweredByKindness
๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you Akron Children's Hospital Mahoning Valley for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
The Business Journal - Youngstown Publishing Co.
November 18 at 3:29 PM ยท
Premier Bank recognizes Akron Children's Hospital for working to improve access to healthcare services for area families.
Premier Bank's "Powered by (kind) People. Fueled by You." video series features the Premier Bank team and their valued community partners as they work together to spread kindness and provide community support. #PoweredByKindness
Wishing you a safe, healthy and Happy Thanksgiving! Be sure to take a moment and remember all that you are thankful for. We are thankful for all of our wonderful customers! ๐ฆ ๐
Please make note of our holiday closing for Thanksgiving. ๐ฆ ๐
For the safety of our employees, clients and communities, we will serve customers at our drive-thrus or by appointment at all of our branches beginning November 27. We are very pleased to continue to provide you with the great level of care you expect during this unpredictable time. Please visit YourPremierBank.com/COVID-19 for additional updates.
We encourage you to manage your finances by using Mobile Banking, Mobile Deposit, Online Banking, ATM Deposits and more. Learn more at YourPremierBank.com.
We are so proud to support the United Way of Monroe/Lenawee Counties as they continue to work with community agencies, businesses, organized labor and individuals to identify and solve challenges that threaten the quality of life in the communities in which we live and work! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
United Way of Monroe/Lenawee Counties
November 18 at 4:13 PM ยท
Thank you Maggie Seagraves and Premier Bank in Lenawee County for their corporate donation to this year's campaign ๐
The Premier Bank team is continuing to give back by performing acts of kindness and investing over $200,000 in additional donations to community organizations dedicated to doing good. View our work in action and generate your act of kindness to perform. #PoweredByKindness. Get started: www.yourpremierbank.com/Kindness
BIT.LY
Powered By Kind People 2020 | Premier Bank
Our Boardman Team with their Project MKC Giving Tree.๐ #PoweredByKindness ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you AMVETS for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
The Business Journal - Youngstown Publishing Co.
November 20 at 3:30 PM ยท
Premier Bank recognizes AMVETS for providing support to area veterans for more than 70 years.
Premier Bank's "Powered by (kind) People. Fueled by You." video series features the Premier Bank team and their valued community partners as they work together to spread kindness and provide community support. #PoweredByKindness
The holiday season is here, which means it's time to deck the halls! Our Bowling Green team is having fun spreading cheer! ๐๐
๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you Stambaugh Auditorium for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
The Business Journal - Youngstown Publishing Co.
Yesterday at 3:30 PM ยท
Premier Bank recognizes Stambaugh Auditorium for its contributions to the community.
Premier Bank's "Powered by (kind) People. Fueled by You." video series features the Premier Bank team and their valued community partners as they work together to spread kindness and provide community support. #PoweredByKindness
Thank you Mortgage Bankers Association-Southwestern PA for all that you do to spread kindness and make our communities stronger! We are proud to be a sponsor of the Virtual Holiday Toy Drive! ๐๐
#PoweredByKindness ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Mortgage Bankers Association-Southwestern PA
December 2 at 11:19 AM ยท
Thank you Premier Bank for your support in spreading joy this holiday season! Virtual Holiday Toy Drive to benefit the children of the food pantry program at Northside Common Ministries. Donate at www.mba-swpa.com.
Thank you Allen County Council on Aging for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Allen County Council on Aging
๐๐๐ Vote for your favorite holiday tree! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
HAPPENING NOW
Premier Bank's Bowling Green Offices' Vote for your Favorite Holiday Tree Event
Premier Bank added a new photo โ in Howland Center, Ohio.
December 11 at 3:12 PM ยท Howland Center, OH ยท
The Howland Team is festive and fun in their holiday sweaters! ๐
Premier Bank added 9 new photos โ in Calcutta, Ohio.
December 11 at 2:46 PM ยท Calcutta, OH ยท
Our branches having festive fun throughout the season! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
We're proud to give thanks and lending a helping hand to our community partners at the Salvation Army of Mahoning County. Thank you for all that you do to make our communities stronger. ๐ #PoweredByKindness ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you Our Community Kitchen for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
The Business Journal - Youngstown Publishing Co.
December 16 at 11:13 AM ยท
Premier Bank recognizes Our Community Kitchen in Youngstown for providing support to those in need.
Premier Bank's "Powered by (kind) People. Fueled by You." video series features the Premier Bank team and their valued community partners as they work together to spread kindness and provide community support. #PoweredByKindness
We've committed to more than $535,000 in donations benefitting more than 75 of the our community partners who share in our dedication and passion for spreading kindness, doing good and making our communities stronger! Please visit bit.ly/3nuvSwk for more information. #PoweredByKindness
From our family to yours! ๐ ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐ #PoweredByCheerfulPeople
Premier Bank added 5 new photos โ in Poland, Ohio.
December 16 at 2:10 PM ยท Poland, OH ยท
Our branches having festive fun throughout the season! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you The Way Station for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
The Business Journal - Youngstown Publishing Co.
December 21 at 3:29 PM ยท
Premier Bank recognizes The Way Station for providing community resources for families and individuals in need.
We wish you a season of happiness, a season of cheer and to top it all off, a wonderful year! Happy Holidays! ๐
๐
Jeanette Cheeks, Branch Manager of our Liberty Office and Terrie Bennett, Market Consultant recently paid a visit to Safehouse Residential, a local non-profit that operates a Childrenโs Residential Center to spread some kindness! They dropped off 60 blankets, pizza, pop, chips, candy, oranges and lots of homemade cookies from our Liberty, Howland, Eastwood, McCartney Road and Poland offices to brighten the children's Christmas. ๐
๐ #PoweredByKindness ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
We are proud to give thanks and support the Humane Society and SPCA of Hancock County as they work to rescue and care for thousands of animals every year. Thank you for making our communities stronger. ๐๐ถ๐ฑ #PoweredByKindness ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
We are looking forward to creating a new tradition of changing the color of the lights on our tower to recognize important occasions, holidays and organizations in our Youngstown community! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
WFMJ.COM
Premier Bank lights up iconic Youngstown clock tower
Steve Vesey WFMJ
December 23 at 8:47 AM ยท
There's a new look to the City of YOUngstown skyline once the sun goes down. Check out the project that lit up the Premier Bank clock tower - & how you can request lighting for specific events. CR Electric Inc.
https://www.wfmj.com/story/43095549/premier-bank-lights-up-iconic-youngstown-clock-tower
Steve Vesey WFMJ
December 23 at 8:47 AM ยท
There's a new look to the City of YOUngstown skyline once the sun goes down. Check out the project that lit up the Premier Bank clock tower - & how you can request lighting for specific events. CR Electric Inc.
https://www.wfmj.com/story/43095549/premier-bank-lights-up-iconic-youngstown-clock-tower
Wishing that everyday of the New Year be filled with success, happiness and prosperity for you. Happy New Year! ๐
To say that 2020 was not the year we were expecting is an understatement. While it has been tough (okay, down right hard at times), we canโt overlook the truly good moments that this year has brought us. ๐
As we say goodbye to 2020, and look forward to the New Year ahead, our employees are sharing some of their best moments of the year! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐ #PoweredByPeople #YourPremierBank
The federal government is expected to send a second round of economic impact payments (known as stimulus checks) to eligible Americans beginning today and extending over the first three weeks of January.
For most taxpayers, payments are automatic, and no action is needed. Eligible recipients who have previously received electronic payments from the IRS will receive payment through an ACH deposit, and all other eligible recipients will receive a check or pre-paid card sent via the U.S. Postal Service.
If you have any questions, would like to check your payment status or need to add your direct deposit information, please visit the IRS at IRS.gov.
Please make note of our holiday closings for New Year's Eve & New Year's Day. ๐
Corporate Account Takeover occurs when a criminal obtains electronic access to your business bank account and conducts unauthorized transactions. Visit our blog at bit.ly/3plchz7 to learn how to mitigate risk to your business today! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Phone call, robocall and text message scams are one of the top ways fraudsters swindle Americans. Premier Bank wants to arm you with the knowledge on how to avoid common scams and what to do if you become a victim.
Some of the top bank related phone calls in OH, MI and IN include:
๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฆ๐ฐ๐ฎ๐บ: It is important to remember that Premier Bank will NEVER contact you to ask for your account number, card number, password, or PIN. We will only ask for name and account verification if we are returning your call.
๐๐ฐ๐ฐ๐ผ๐๐ป๐ ๐๐ฟ๐ฎ๐๐ฑ ๐ฆ๐ฐ๐ฎ๐บ: People call claiming to alert you concerning fraud and ask for you to confirm your account numbers or private information. If this happens to you, hang up and call the banks customer service at 1-877-367-8178.
๐๐ฐ๐ฐ๐ผ๐๐ป๐๐ ๐๐น๐ผ๐๐ฒ๐ฑ ๐ฆ๐ฐ๐ฎ๐บ: Fraudsters will call claiming your bank has been closed or acquired. They ask that you transfer to a new account.
Other common scams include a check is in the mail, Coronavirus treatments and requests for donations.
Visit our website at bit.ly/34Eb3qW for information on reporting suspected fraud and ways to protect yourself.
Thank you Economic Action Group and the Robinson-Shuba Commemorative Statue Project for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
The Business Journal - Youngstown Publishing Co.
December 30, 2020 at 3:29 PM ยท
Premier Bank recognizes the Robinson-Shuba Commemorative Statue Project for their contributions to our community. #PoweredByKindness
Building Industry Association of Stark and East Central Ohio recently recognized Scott Beck, Area Sales Manager as 2020 Associate Member of the Year. Congratulations, Scott! ๐
UPDATE: Premier Bank deposits Economic Impact Payments (stimulus checks) as directed by the IRS when received.
To check the status of your payment, visit the IRS website and view the Get My Payment tool at IRS.gov/coronavirus/get-my-payment.
Our team members do not have access to the status or timing of these payments. Please use Premier Bankโs Online Banking and Mobile Banking App to view your accounts deposits.
REMINDER: Help us prevent fraud. Premier Bank strongly discourages users from posting their personal banking information on social media. Should you have any questions regarding your account, please send us a private message or contact your local branch.
As a result of an Internal Revenue Service error, 15-20 million individuals of the 112 million who were expected to receive their Economic Impact Payments through ACH transactions will receive payments via paper check. The IRS is preparing to open its Get My Payment portal to allow individuals to view their Economic Impact Payment status as soon as today. It was unclear as of this morning whether the Get My Payment portal will tell recipients if they have been affected by this error.
If you have any questions regarding your Economic Impact Payment, please visit the IRS at IRS.gov/coronavirus/economic-impact-payments.
Wishing that everyday of the New Year be filled with success, happiness and prosperity for you. Happy New Year! ๐
Thank you Catholic Charities Diocese of Toledo for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Catholic Charities Diocese of Toledo
Did you know you have a direct line to your Premier Bank accounts? Call our automated phone service and take care of simple banking tasks quickly, anytime at 1-888-511-1077. For more information on Telephone Banking, please visit our website as bit.ly/38eT4cw. ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
We are proud to support Family & Community Services, Inc and the Freedom House Kent program as they work to provide emergency shelter to veterans in a housing crisis, as well as support, advocacy and referrals to encourage self-sufficiency and movement towards permanent housing.
Thank you for making our communities stronger. ๐ #PoweredByKindness ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you Associated Charities of Lenawee County for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Associated Charities
Phone call, robocall and text message scams are one of the top ways fraudsters swindle Americans. Premier Bank wants to arm you with the knowledge on how to avoid common scams and what to do if you become a victim.
Some of the top bank related phone calls in OH, MI and IN include:
๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฆ๐ฐ๐ฎ๐บ: It is important to remember that Premier Bank will NEVER contact you to ask for your account number, card number, password, or PIN. We will only ask for name and account verification if we are returning your call.
๐๐ฐ๐ฐ๐ผ๐๐ป๐ ๐๐ฟ๐ฎ๐๐ฑ ๐ฆ๐ฐ๐ฎ๐บ: People call claiming to alert you concerning fraud and ask for you to confirm your account numbers or private information. If this happens to you, hang up and call the banks customer service at 1-877-367-8178.
๐๐ฐ๐ฐ๐ผ๐๐ป๐๐ ๐๐น๐ผ๐๐ฒ๐ฑ ๐ฆ๐ฐ๐ฎ๐บ: Fraudsters will call claiming your bank has been closed or acquired. They ask that you transfer to a new account.
Other common scams include a check is in the mail, Coronavirus treatments and requests for donations.
Visit our website at bit.ly/34Eb3qW for information on reporting suspected fraud and ways to protect yourself.
Today our nation pauses to reflect on the legacy of Dr. Martin Luther King, Jr. We encourage you to make a difference today on this national day of service. Share with us your engagement and accomplishments in Dr. King's memory. #PoweredByKindness
Please make note of our holiday closing for Martin Luther King Jr. Day.
Most families would have never dreamed that they would need to ask how to manage their household finance during a pandemic. But as COVID-19 continues to influence every aspect of daily life, many people are facing cash flow and money management challenges they couldnโt have predicted. Visit our blog at bit.ly/37Hwvx3 to find some simple steps you can take to better manage your money during the pandemic.
Thank you Boys & Girls Clubs of Youngstown for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Boys and Girls Clubs of Youngstown
We are proud to support Toledo GROWs and their Annual Seed Swap! The swap provides free seeds to individuals as well as community gardeners in the Toledo area. The event also provides informative workshops on gardening tips, hands-on gardening demonstrations, activities for children and an opportunity for gardeners to share ideas and dreams for the coming growing season. ๐ป๐ฑโ๏ธ
Thank you for making our communities stronger. ๐ #PoweredByKindness ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
There is no more waiting on the mail, making phone calls or standing in line at the Bank to receive important notices when you sign up to receive eNotices from Premier Bank. Enrolling is fast and easy through Online Banking. Click the link below and follow these steps to get started today! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Consumer Customers: bit.ly/3i6zZg1
Business Customers: bit.ly/2LqiED0
Thank you Findlay YMCA for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Findlay Family YMCA
2020 has drawn to a close. Now is an appropriate time to reflect on where you stand financially and envision where youโd like to be at the end of the next twelve months.
Are you asking yourself:
โ What can I do better this year?
โ What do I need to change?
โ Am I doing all I can to nurture my familyโs financial health?
We can help! Visit our blog at bit.ly/38LYRXD to find a handful of ideas to help you brainstorm your goal-setting agenda for 2021.
From phone calls, robocalls and text messages, scams over the phone are one of the top ways fraudsters swindle Americans with over 1.7 million incidents reported for 2019. Visit our blog at bit.ly/38bHDSV to learn how to avoid common scams and what to do if you become a victim. ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you, Habitat for Humanity of Findlay, Ohio for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Habitat for Humanity Findlay/Hancock Co.
โWith core earnings per share up almost 9% from last year, we are proud to announce our eighth consecutive year of record core earnings performance,โ said CEO, Donald P. Hileman. ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
BUSINESSJOURNALDAILY.COM
Premier Bank Reports Full-Year Income of $63.1M for 2020 - Business Journal Daily | The Youngstown Publishing Company
Congratulations to our friends at Neighbors of Hope on being awarded an Affordable Housing Program grant from the Federal Home Loan Bank of Cincinnati! The funds will be used to help renovate the Riverside Housing Project. ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you, Golden String Radio for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Golden String
Use your Premier Bank Debit Card for your chance to win $500 during the month of February.
Visit us at YourPremierBank.com/DebitCardSweepstakes to learn more!
We are excited to welcome you back into our branch lobbies โ safely! As we begin to reopen our lobbies today, the health, safety and well-being of our employees, customers and communities is our top priority.
Please visit YourPremierBank.com/COVID-19 for a listing of our reopened lobbies as they return to full service. We will continue to update this page as more lobbies reopen.
Thank you, LISC Toledo for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Local Initiatives Support Corporation
The temperatures have dropped and so have our rates. โ๏ธ Visit us at bit.ly/3rqx2dP to take advantage of our Home Equity Loan Specials today!
Congratulations to our friends at Neighbors of Hope on being awarded an Affordable Housing Program grant from the Federal Home Loan Bank of Cincinnati! The funds will be used to help renovate the Riverside Housing Project. ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Thank you, Golden String Radio for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Golden String
Use your Premier Bank Debit Card for your chance to win $500 during the month of February.
Visit us at YourPremierBank.com/DebitCardSweepstakes to learn more!
We are excited to welcome you back into our branch lobbies โ safely! As we begin to reopen our lobbies today, the health, safety and well-being of our employees, customers and communities is our top priority.
Please visit YourPremierBank.com/COVID-19 for a listing of our reopened lobbies as they return to full service. We will continue to update this page as more lobbies reopen.
Thank you, Jewish Community Center of Youngstown for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Jewish Community Center
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1 %
Position type(s): Full Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
PREMIER BANK
Customer Service Representative
Bank at home with our mobile and online banking services:
People Pay, Bill Pay, Mobile Deposit and more!
๐จ๐ฃ๐๐๐ง๐: ๐๐ฅ๐ฅ ๐จ๐ฎ๐ซ ๐๐ซ๐๐ง๐๐ก๐๐ฌ ๐๐ซ๐ ๐ฌ๐๐ก๐๐๐ฎ๐ฅ๐๐ ๐ญ๐จ ๐จ๐ฉ๐๐ง ๐ฉ๐๐ซ ๐ฎ๐ฌ๐ฎ๐๐ฅ ๐ญ๐จ๐ฆ๐จ๐ซ๐ซ๐จ๐ฐ. Many of our branches are now open with the exception of our branches in Arlington, Findlay, Ft. Wayne - Berry St., Maumee, McComb, Ottawa, Oregon and Sylvania.
The following offices are currently operating as drive-thru only:
โข Ft. Wayne - Dupont
โข Illinois
All other branches are open as scheduled during regular banking hours.
With many offices closed, our call centers are experiencing high call volumes. We apologize for the inconvenience and thank you for your patience.
Wishing you a Happy Presidents' Day as we honor our nation's greatest leaders!
Today and everyday, we LOVE to serve you! Our customers are the โค of what we do. After all, weโre Powered by People.
Please make note of our holiday closing for Presidents' Day.
Today officially kicks off #AmericaSavesWeek, an annual celebration to encourage and support Americans to save effectively.
Make a commitment to yourself to save more effectively and successfully by having a savings plan! Visit AmericaSaves.org to take the America SavesPledge to get started and receive tips, reminders and nudges along your savings journey. #ASW2021 ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
JJ Preston, Vice President, Commercial Banking was recently presented with a Triangle Award from the Findlay YMCA for his outstanding service, dedication and passion for the YMCA. JJ has been a board member for the Findlay YMCA for 8 years. In addition, he also serves on their Finance Committee, Endowment Committee, Capital Committee and Annual Giving Committee. He has also served as a Past Chair on their Executive Committee.
Congratulations, JJ on this remarkable achievement and thank you for taking personal role in making a difference throughout our community!
Thank you, Henry County Fair for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Henry County Fair
With every passing day, the news on COVID-19 vaccine distribution seems to change. One reason is that distribution varies by state and territory. Scammers, always at the ready, are taking advantage of the confusion.
The Federal Trade Commission has some tips to help you avoid a vaccine-related scam, no matter where you live:
โ Contact a trusted source for information.
โ Donโt pay to sign up for the vaccine.
โ Ignore sales ads for the COVID-19 vaccine.
โ Watch for unexpected or unusual texts.
โ Donโt open emails, attachments, or links from people you donโt know, or that come unexpectedly.
โ Donโt share your personal, financial, or health information with people you donโt know.
CONSUMER.FTC.GOV
Scammers cash in on COVID-19 vaccination confusion
We are proud to support the United Way of the Upper Ohio Valley as they work to improve the health, education and financial stability to strengthen the Upper Ohio Valley.
Thank you for making our communities stronger. ๐ #PoweredByKindness ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Today officially kicks off #AmericaSavesWeek, an annual celebration to encourage and support Americans to save effectively.
Make a commitment to yourself to save more effectively and successfully by having a savings plan! Visit AmericaSaves.org to take the America SavesPledge to get started and receive tips, reminders and nudges along your savings journey. #ASW2021 ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
JJ Preston, Vice President, Commercial Banking was recently presented with a Triangle Award from the Findlay YMCA for his outstanding service, dedication and passion for the YMCA. JJ has been a board member for the Findlay YMCA for 8 years. In addition, he also serves on their Finance Committee, Endowment Committee, Capital Committee and Annual Giving Committee. He has also served as a Past Chair on their Executive Committee.
Congratulations, JJ on this remarkable achievement and thank you for taking personal role in making a difference throughout our community!
Position Summary:
Support the companyโs mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities. Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities:
Meet the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions in accordance with Customer First.
Provides exceptional service with knowledge of all retail products and services.
Adhere to the Six-Step Experience guidelines with each customer interaction.
Maintain a balanced drawer within Customer Service Performance Parameters. Report any discrepancies to the supervisor as necessary.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Recognize product and financial sales and service opportunities and refer to appropriate partners in Retail, Commercial, Wealth Management, Private Banking and First Insurance Group.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Demonstrates a positive reflection of the organization in public through their actions and behaviors.
Maintain and ensure compliance standards by complying with all bank policies and procedures.
Coordinate service requests with other departments.
Complete other duties as assigned.
Education, Certification, License and Experience:
High school graduate or equivalent.
Previous cash handling or customer service preferred
Skills and Knowledge:
Excellent interpersonal, communication and organizational skills.
Professional appearance, dress, and behaviors.
Problem solving, critical thinking skills and time management skills
Detail oriented and the ability to manage multiple initiatives in a timely manner.
Ability to operate related computer applications and business equipment
Engage in completing the job specific learning plan.
Knowledge of CSR policies and procedures including various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each Act.
Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to supervisor.
Work Environment:
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity. Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it. They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment. Employment is โat willโ and may be terminated at any time.
Position Details:
Job Code: CSR
Classification: hourly
Salary Grade: 21
Incentive: 1 %
Position type(s): Part-Time
Travel: 0% or as needed for training/other branch assistance
Work schedule: Mon. - Thur. 8 am - 5 pm, Fri. 8 am- 6 pm and Sat. 8 am to between 12 pm and 4 pm
Canfield
PREMIER BANK
Customer Service Representative - Part Time
Are you friendly, outgoing and passionate about what you do? Raise your hand if thatโs you!
Weโre hiring for us Relationship Banker at our Liberty Office!
Apply today
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Relationship Banker - Youngstown (Liberty Branch)
We are hiring for a Retail Loan Servicer in Defiance, OH. Want to learn more about this exciting opportunity?
Review our Career Opportunities through the path below:
https://www.yourpremierbank.com/About/Careers
PREMIER BANK
Retail Loan Servicing - Defiance
Rewards to use the way you want! Learn more at bit.ly/2ZWZTul about how easy it is to earn โ and more โ with the Real Rewards card. ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
Make the most out of your home's equity! Visit us at YourPremierBank.com/Home-Equity for more details.
Join us on March 16 for an informational webinar on Commercial Lending presented by Greater Fort Wayne Business Weekly with Jim Swift, Commercial Lending Manager. Please visit bit.ly/3jwjrip for event details and ticket information.
Are you friendly, out-going and enjoy customer service? Raise your hand if thatโs you! Weโre hiring for Part Time Customer Service Representatives in Youngstown!
Link to apply bit.ly/2OH6XsG
PREMIER BANK
Customer Service Representative - Part Time - Boardman/Canfield/Newport
Become the newest member of our Retail Loan Servicing team and discover the Premier Difference today!
Link to apply: bit.ly/3kWLoRc
#poweredbypeople #careeropportunities #careeropportunities #hiring #loanservicing
PREMIER BANK
Retail Loan Servicing
Use the equity in your home to pay for large expenses and life events, from home improvements to higher education. We make it easy to apply and access your funds โ so you can focus on what matters most! Visit us at YourPremierBank.com/Home-Equity for more details.
Are you friendly, out-going and passionate about what you do? Raise your hand if thatโs you! Weโre hiring for Relationship Banker at our Tallmadge Branch in Youngstown!
https://bit.ly/3boTH4Z
#hiring #poweredbypeople #poweredbypeople #recruitment #careers #job #employment
PREMIER BANK
Relationship Banker - Tallmadge Branch
We are hiring for a Human Resources Payroll Administrator with Premier Bank. Want to learn more about this exciting opportunity?
Here is the link to apply
https://bit.ly/3c5DIYX
PREMIER BANK
Payroll Administrator - Defiance
Celebrating St. Patrick's Day today with lots of Irish spirit! ๐๐ ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
We hope you have a sham-ROCKINโ Day! ๐
Do you want to join our team of outstanding professionals at Premier Bank? Weโre hiring for a Mortgage Loan Officer in the Canton/Akon area! Come see why weโre an Employer of Choice! bit.ly/2Q3h5g8
PREMIER BANK
Mortgage Loan Officer - Akron/Canton
Thank you, Potential Development Program for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Potential Development
A friendly reminder to turn your clocks ahead tonight! โฐ Daylight Saving Time begins tomorrow!
Join us on March 16 for an informational webinar on Commercial Lending presented by Greater Fort Wayne Business Weekly with Jim Swift, Commercial Lending Manager. Please visit bit.ly/3jwjrip for event details and ticket information.
Thank you, Salvation Army of Mahoning County for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - The Salvation Army
Spring has sprung! ๐ทโ Happy First Day of Spring!
Thank you, Beatitude House for all that you do to spread kindness and share in our efforts to make our communities stronger! ๐ #PoweredByKindness
YOUTUBE.COM
Premier Bank - Powered by (kind) People. Fueled by You. - Beatitude House
Scammers reportedly are using websites that mimic government unemployment insurance (UI) benefits websites. These websites trick people into thinking theyโre applying for UI benefits, and they wind up giving the scammers their personal information.
The Federal Trade Commission has additional details and the steps to take to protect yourself! ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
CONSUMER.FTC.GOV
Scammers reportedly using fake unemployment benefits websites as phishing lures
Celebrating St. Patrick's Day today with lots of Irish spirit! ๐๐ ๐ ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐๐๐๐
We hope you have a sham-ROCKINโ Day! ๐
