Protocall Contact Services, Inc.

Check out some of our recent incentive winners! 😁👏💲

ProtoCall Contact Services, Inc. Earn up to $18/hour! Ask about our retention bonus!! We are looking for business to business outbound sales associate to sell telecommunications services (Internet / Telephone and Video Services). As an Outbound Sales Associate, you will be responsible for identifying and servicing the needs of customers through making outbound sales calls, building rapport, and recommending new services to prospects and customers on existing accounts. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great sales incentives. We offer a fun work atmosphere with opportunities for career advancement. Hourly Wage: $13.00/hour + commission Training Hours: M - F 9:00 a.m. - 5:30 p.m. Production Hours: Various Shifts M - F 8:00 a.m. - 5:30 p.m. Training Start Date: September 28, 2020 Dimension & Scope: Interface with customers via outbound calls for the purpose of selling new services to prospects and customers on existing. Principal Duties and Responsibilities: Maintain a sales quota via providing a positive customer experience by making outbound sales calls to businesses located in different regions of the country. During conversations with customers, you will need to be able ask appropriate discover questions to help identify new sales opportunities as well as opportunities to add additional accounts and services. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file. Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. Participate in activities designed to improve customer satisfaction and business performance. Occasionally use decision-support tools to answer questions. Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking. Offer solutions to issues that are often non-standard/non-routine and require some clarification. Maintain broad knowledge of client products and services. Education & Professional Certifications: High school diploma or equivalent experience. Candidate Profile: Minimum six months in/out-bound sales and/or call-center experience preferred. Proficient computer skills, including experience operating within a Windows environment and internet navigation skills. Ability to communicate in a clear and effective manner, both verbally and in writing. Ability to build rapport over the phone, being able to recommend and present solutions, and responding to customer concerns. Excellent customer service skills and the ability to adapt to customer situations. Availability to work weekend shifts and other schedules based upon client need. Employment is contingent upon the results of a background and drug test. Environment, Physical & Other Requirements: Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary. May stretch or stand at workstation for short periods at employee’s option, as long as such activity does not detract from the employee’s work, or interfere with other employees. Benefits: · Medical/Dental/Vision benefits · Vacation Accrual · Business Casual Dress Code & Jeans Day on Friday · Excellent opportunity for growth within the company If you meet the above minimum requirements and would like to be considered for this excellent opportunity please submit your resume' or application today for immediate consideration. Jasmine White HR Director ProtoCall Contact Services, Inc 207-703-1021 jcarey@protocallcs.com PROTOCALL CONTACT SERVICES, INC. Sale Associate Needed IMMEDIATELY! Retention Bonus!

Happy 1 Year Anniversary ProtoCall! 🎉🎉🎉

Thank you Dakota Bonnell for the picnic tables... the employees will love them!

When it’s taco Tuesday and Cinco de Mayo... you eat tacos... at work! 🌮 🎉

As we navigate these unprecedented waters, I couldn't be prouder of the ProtoCall family. Our employees are committed and working hard every day to play their role in providing telecommunication services to the country. These folks are taking extra precautions to maintain their health, so they can be filling their roles as essential workers, and ensuring our customers are receiving high-level support. They are positive, they are supportive, and they are working hard. Thank you to all our employees . . . you guys are the best! #employees #customers #customerservice #customercare #organization

ProtoCall Contact Services, Inc. & PODS APPLY Today, Start Thursday10/15! Ask about our $1,000 retention bonus! We are looking for customer service individual to provide support and service to PODS customers, to start IMMEDIATELY! As an inbound associate, you will be responsible for identifying and servicing the needs of customers through receiving inbound calls, building rapport, and recommending solutions. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great incentives. We offer a fun work atmosphere with opportunities for career advancement. Training Hours: Monday - Friday 10:00 a.m. - 6:30 p.m. Production Hours: Monday - Saturday shifts ranging from 8:00 a.m. - 6:30 p.m. (production shifts will be determined once in training) Pay: $13.50/hour + commission & incentives Requirements: Call Center experience preferred High School or equivalent required; College Degree preferred Ability to communicate effectively with all levels of personnel Strong computer skills including Word, Excel & PowerPoint PROTOCALL CONTACT SERVICES, INC. *$1,000 Retention Bonus!!* Inbound Customer Service Rep Needed IMMEDIATELY!

ProtoCall Contact Services, Inc. & PODS APPLY Today, Start Monday 10/12! Ask about our retention bonus! We are looking for customer service individual to provide support and service to PODS customers, to start IMMEDIATELY! As an inbound associate, you will be responsible for identifying and servicing the needs of customers through receiving inbound calls, building rapport, and recommending solutions. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great incentives. We offer a fun work atmosphere with opportunities for career advancement. Training Hours: Monday - Friday 9:00 a.m. - 5:30 p.m. Production Hours: Monday - Saturday shifts ranging from 8:00 a.m. - 6:30 p.m. (production shifts will be determined once in training) Pay: $13.50/hour + commission & incentives Requirements: Call Center experience preferred High School or equivalent required; College Degree preferred Ability to communicate effectively with all levels of personnel Strong computer skills including Word, Excel & PowerPoint PROTOCALL CONTACT SERVICES, INC. Inbound Customer Service Rep Needed IMMEDIATELY!

Happy Halloween from ProtoCall 👻🎃

Next class starts Monday, November 30th! Get your app in today! PROTOCALL CONTACT SERVICES, INC. *$1,000 Retention Bonus!!* Inbound Customer Service Rep Needed IMMEDIATELY! ProtoCall Contact Services, Inc. posted a job. November 12 at 10:51 AM · ProtoCall Contact Services, Inc. & PODS Ask about our $1,000 retention bonus! We are looking for customer service individual to provide support and service to PODS customers, to start IMMEDIATELY! As an inbound associate, you will be responsible for identifying and servicing the needs of customers through receiving inbound calls, building rapport, and recommending solutions. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great incentives. We offer a fun work atmosphere with opportunities for career advancement. Training Hours: Monday - Friday 9:00 a.m. - 5:30 p.m. Production Hours: Monday - Saturday shifts ranging from 8:00 a.m. - 6:30 p.m. (production shifts will be determined once in training) Pay: $13.50/hour + commission & incentives Requirements: Call Center experience preferred High School or equivalent required; College Degree preferred Ability to communicate effectively with all levels of personnel Strong computer skills including Word, Excel & PowerPoint

ProtoCall Contact Services, Inc. posted a job. November 12 at 10:51 AM · ProtoCall Contact Services, Inc. & PODS Ask about our $1,000 retention bonus! We are looking for customer service individual to provide support and service to PODS customers, to start IMMEDIATELY! As an inbound associate, you will be responsible for identifying and servicing the needs of customers through receiving inbound calls, building rapport, and recommending solutions. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great incentives. We offer a fun work atmosphere with opportunities for career advancement. Training Hours: Monday - Friday 9:00 a.m. - 5:30 p.m. Production Hours: Monday - Saturday shifts ranging from 8:00 a.m. - 6:30 p.m. (production shifts will be determined once in training) Pay: $13.50/hour + commission & incentives Requirements: Call Center experience preferred High School or equivalent required; College Degree preferred Ability to communicate effectively with all levels of personnel Strong computer skills including Word, Excel & PowerPoint

There is still time to apply, start Monday! PROTOCALL CONTACT SERVICES, INC. *$1,000 Retention Bonus!!* Inbound Customer Service Rep Needed IMMEDIATELY! ProtoCall Contact Services, Inc. posted a job. November 12 at 10:51 AM · ProtoCall Contact Services, Inc. & PODS Ask about our $1,000 retention bonus! We are looking for customer service individual to provide support and service to PODS customers, to start IMMEDIATELY! As an inbound associate, you will be responsible for identifying and servicing the needs of customers through receiving inbound calls, building rapport, and recommending solutions. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great incentives. We offer a fun work atmosphere with opportunities for career advancement. Training Hours: Monday - Friday 9:00 a.m. - 5:30 p.m. Production Hours: Monday - Saturday shifts ranging from 8:00 a.m. - 6:30 p.m. (production shifts will be determined once in training) Pay: $13.50/hour + commission & incentives Requirements: Call Center experience preferred High School or equivalent required; College Degree preferred Ability to communicate effectively with all levels of personnel Strong computer skills including Word, Excel & PowerPoint

ProtoCall Contact Services, Inc. posted a job. November 12 at 10:51 AM · ProtoCall Contact Services, Inc. & PODS Ask about our $1,000 retention bonus! We are looking for customer service individual to provide support and service to PODS customers, to start IMMEDIATELY! As an inbound associate, you will be responsible for identifying and servicing the needs of customers through receiving inbound calls, building rapport, and recommending solutions. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great incentives. We offer a fun work atmosphere with opportunities for career advancement. Training Hours: Monday - Friday 9:00 a.m. - 5:30 p.m. Production Hours: Monday - Saturday shifts ranging from 8:00 a.m. - 6:30 p.m. (production shifts will be determined once in training) Pay: $13.50/hour + commission & incentives Requirements: Call Center experience preferred High School or equivalent required; College Degree preferred Ability to communicate effectively with all levels of personnel Strong computer skills including Word, Excel & PowerPoint

We would like to take a minute and recognize Emily-Ann Bacon-McGuire, one of our reps on our PODS program. Recently Emily helped a customer in many more ways than the "requirements" of the job. She proved the littlest act of kindness can go a long way and leave a huge impression.. even on strangers! Emily, this customer review says it all! Thank you for your dedication and your hard work! PCS Management

ProtoCall Contact Services, Inc. & PODS Ask about our $1,000 retention bonus! We are looking for customer service individual to provide support and service to PODS customers, to start IMMEDIATELY! As an inbound associate, you will be responsible for identifying and servicing the needs of customers through receiving inbound calls, building rapport, and recommending solutions. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great incentives. We offer a fun work atmosphere with opportunities for career advancement. Training Hours: Monday - Friday 9:00 a.m. - 5:30 p.m. Production Hours: Monday - Saturday shifts ranging from 8:00 a.m. - 6:30 p.m. (production shifts will be determined once in training) Pay: $13.50/hour + commission & incentives Requirements: Call Center experience preferred High School or equivalent required; College Degree preferred Ability to communicate effectively with all levels of personnel Strong computer skills including Word, Excel & PowerPoint PROTOCALL CONTACT SERVICES, INC. *$1,000 Retention Bonus!!* Inbound Customer Service Rep Needed IMMEDIATELY!

PROTOCALL CONTACT SERVICES, INC. *$1,000 Retention Bonus!!* Inbound Customer Service Rep Needed IMMEDIATELY! ProtoCall Contact Services, Inc. posted a job. February 2 at 11:20 AM · There is still time to apply and spaces to fill!! ��� Apply today!

There is still time to get in the upcoming training class! Apply TODAY! PROTOCALL CONTACT SERVICES, INC. *$1,000 Retention Bonus!!* Inbound Customer Service Rep Needed IMMEDIATELY! ProtoCall Contact Services, Inc. posted a job. February 2 at 11:20 AM · There is still time to apply and spaces to fill!! ��� Apply today!

There is still time to apply and spaces to fill!! ��� Apply today! PROTOCALL CONTACT SERVICES, INC. *$1,000 Retention Bonus!!* Inbound Customer Service Rep Needed IMMEDIATELY!

ProtoCall Contact Services, Inc. & PODS Ask about our $1,000 retention bonus! We are looking for customer service individual to provide support and service to PODS customers, to start IMMEDIATELY! As an inbound associate, you will be responsible for identifying and servicing the needs of customers through receiving inbound calls, building rapport, and recommending solutions. ProtoCall offers a very competitive starting wage, a strong commission plan, along with great incentives. We offer a fun work atmosphere with opportunities for career advancement. Start Date: 2/15/2021 Training Hours: Monday - Friday 9:00 a.m. - 5:30 p.m. Production Hours: Monday - Saturday shifts ranging from 8:00 a.m. - 6:30 p.m. (production shifts will be determined once in training) Pay: $13.50/hour + commission & incentives Requirements: Call Center experience preferred High School or equivalent required; College Degree preferred Ability to communicate effectively with all levels of personnel Strong computer skills including Word, Excel & PowerPoint PROTOCALL CONTACT SERVICES, INC. *$1,000 Retention Bonus!!* Inbound Customer Service Rep Needed IMMEDIATELY!