Quality Oil Company

When you're ready to warm up...we're here for you! Call to schedule your propane or fuel oil delivery 336-722-3441

Three cheers for Sam, Nicole, and Josh! Congratulations on your recent promotions to Senior Vice President. We couldn't do this without you and the teams you lead.

We're excited to share that on Monday, September 21st it was announced that Beroth Oil Company of Winston-Salem and it’s Four Brothers convenience stores were purchased by Quality Oil Company. The acquisition consists of twenty-three locations. You'll now have even more locations of your favorite Quality Marts! Read more at the link below. QUALITYOILNC.COM qualityoilnc.com

Today is the official first day of fall 🍁 Let’s have a little fun! Show us your answers in the comments.

Because giving back to the commuity is the core of who we are...Yesterday we chose to give from the heart and donate blood with help from The American Red Cross. Thank you to all who made this day possible and to all who selflessly gave! #TreatOthersAsYouWouldWantToBeTreated

Quality Mart September 11 at 9:15 PM · See you in the morning!

Thank you again to all the men and women in the QOC family and in this country who have served. Those who live in freedom will always be grateful to those who helped preserve it. https://journalnow.com/news/local/ron-kirkpatrick-i-do-not-regret-my-disability-from-the-war/article_c01ce312-192c-11eb-9c52-23d7645eb292.html Ron Kirkpatrick: 'I do not regret my disability from the war' Ron Kirkpatrick was aboard a Navy ship a mere 125 miles away when the largest bomb ever exploded by the United States went off. Ron Kirkpatrick: 'I do not regret my disability from the war' Ron Kirkpatrick was aboard a Navy ship a mere 125 miles away when the largest bomb ever exploded by the United States went off. Ron Kirkpatrick: 'I do not regret my disability from the war' Ron Kirkpatrick was aboard a Navy ship a mere 125 miles away when the largest bomb ever exploded by the United States went off. Ron Kirkpatrick: 'I do not regret my disability from the war' Ron Kirkpatrick was aboard a Navy ship a mere 125 miles away when the largest bomb ever exploded by the United States went off. See more at journalnow.com

Winston-Salem Dash November 2 at 5:08 PM · Quality Oil Company wanted to celebrate their Quality Employees and customers with Quality Hotdogs. Some came dressed to impress!

Where are your spooky plans taking you this weekend? ONLYINYOURSTATE.COM Take A Haunted Road Trip To Visit Some Of The Spookiest Places In North Carolina

Thank you for being a loyal Quality Oil customer! On Monday, November 2nd (4:30-5:30 pm) all Quality Oil customers are able to receive two free hot dogs through a safe drive-through at Truist Stadium, home of the Winston Salem Dash. Each person in the vehicle will receive two free hot dogs and condiment packets (maximum of 4 people per vehicle). You MUST RSVP in advance by emailing amanda.dove@wsdash.com with the following information: First Name, Last Name, & the number of people in your vehicle. Enjoy!

Happy Groundhog Day! The groundhog has seen its shadow and predicts 6 more weeks of winter! What do you predict? #groundhogday #winter

We love being there for all the children at Crossnore. Crossnore School & Children's Home January 21 at 9:00 AM · A HUGE thanks to Quality Oil Company, who spoils the children at Crossnore every year! This Christmas, they spent more than $2,000 toward gifts for the kids. We are so grateful for their generosity and continued friendship!

Opportunities await you in 2021! QUALITY OIL COMPANY - RECRUITING Customer Service Representative Quality Oil Company - Recruiting posted a job. January 19 at 3:14 PM · Great Job Opportunity!! Customer Service Representative Apply at: www.qocnc.com Quality Oil Company 1540 Silas Creek Parkway Winston-Salem, NC 27102 Position Summary The Service and Delivery Customer Service Representative receives service and delivery calls and ensures that orders are input into the Quality Oil System in order to meet the customers’ needs in the most efficient and effective manner possible. The main duties of the customer service representative are to take customer calls, create work orders/delivery orders, schedule service appointments with the customer, process payments, and provide outstanding customer service to the customer. Responsibilities • Highest level of customer service expected. Provides fast, courteous, friendly, and competent communications to the external customer, technicians, and delivery drivers. • Answers and appropriately handles incoming calls from customers related to service, delivery, billing, credit, etc. • Provides logistical support to technicians and drivers and communicates with both fellow employees and customers. • Communicates with technicians, delivery drivers, and other internal departments via email, text message, and phone. • Completes billing assignments and mails hard-copy invoices when the customer elects to not receive electronic copies. • Conducts research on basic customer account inquiries. Forwards complex issues or customer complaints to the appropriate manager. • Maintains scheduled service calls on an electronic service dispatch board making sure that all calls are scheduled on the appropriate technician in a timely and effective manner. • Performs order system maintenance as asked by management. • Informs and updates customers of the anticipated arrival time of the service technician while ensuring that technicians operate in a cost-effective fashion. • Is knowledgeable of basic propane and fuel terminology. • Makes outbound calls to schedule, confirm, and survey upcoming or completed appointments. • Manages customer concerns and works to resolve them efficiently and effectively. • Other assigned duties as directed by management including, but not limited to: o Calls customers in an effort to advertise featured promotional material; o Assists the Fuel Oil and Propane Service Managers in placement of orders for parts and coordinating their pickup/delivery; and o Other various administrative duties/projects as determined by management Requirements • Excellent customer service skills required • Must be comfortable with technology • Bilingual Spanish preferred • Prior customer service experience on phone is preferred • Excellent communication skills – both verbal and written • Strong initiative and work ethic • Punctual, reliable, and regular attendance • Ability to work in a fast-paced environment • Knowledgeable of local geographic area, including roads and highways • Must be able to sit and work on a computer/telephone for extended periods of time

Great Job Opportunity!! Customer Service Representative Apply at: www.qocnc.com Quality Oil Company 1540 Silas Creek Parkway Winston-Salem, NC 27102 Position Summary The Service and Delivery Customer Service Representative receives service and delivery calls and ensures that orders are input into the Quality Oil System in order to meet the customers’ needs in the most efficient and effective manner possible. The main duties of the customer service representative are to take customer calls, create work orders/delivery orders, schedule service appointments with the customer, process payments, and provide outstanding customer service to the customer. Responsibilities • Highest level of customer service expected. Provides fast, courteous, friendly, and competent communications to the external customer, technicians, and delivery drivers. • Answers and appropriately handles incoming calls from customers related to service, delivery, billing, credit, etc. • Provides logistical support to technicians and drivers and communicates with both fellow employees and customers. • Communicates with technicians, delivery drivers, and other internal departments via email, text message, and phone. • Completes billing assignments and mails hard-copy invoices when the customer elects to not receive electronic copies. • Conducts research on basic customer account inquiries. Forwards complex issues or customer complaints to the appropriate manager. • Maintains scheduled service calls on an electronic service dispatch board making sure that all calls are scheduled on the appropriate technician in a timely and effective manner. • Performs order system maintenance as asked by management. • Informs and updates customers of the anticipated arrival time of the service technician while ensuring that technicians operate in a cost-effective fashion. • Is knowledgeable of basic propane and fuel terminology. • Makes outbound calls to schedule, confirm, and survey upcoming or completed appointments. • Manages customer concerns and works to resolve them efficiently and effectively. • Other assigned duties as directed by management including, but not limited to: o Calls customers in an effort to advertise featured promotional material; o Assists the Fuel Oil and Propane Service Managers in placement of orders for parts and coordinating their pickup/delivery; and o Other various administrative duties/projects as determined by management Requirements • Excellent customer service skills required • Must be comfortable with technology • Bilingual Spanish preferred • Prior customer service experience on phone is preferred • Excellent communication skills – both verbal and written • Strong initiative and work ethic • Punctual, reliable, and regular attendance • Ability to work in a fast-paced environment • Knowledgeable of local geographic area, including roads and highways • Must be able to sit and work on a computer/telephone for extended periods of time QUALITY OIL COMPANY - RECRUITING Customer Service Representative

We have been saving our customers on fuel since 2015. So far they have saved over ONE MILLION DOLLARS - $𝟭,𝟯𝟱𝟴,𝟰𝟵𝟮 to be exact! Those pennies really add up. Visit any of our stations to pick up your card today.

#23 Quality Oil Shell Station was located at 817 W. First Street, bordered on one side by Green Street. Frank Jones took these images back in January of 1949. His automobile is the smaller vehicle in the photos. The station was operated by Reid Whitlow. Frank was related to Reid through Reid's wife. #TBT #since1929 #qualityoil Photographs courtesy of Forsyth County Public Library Photograph Collection.

Cheers to a New Year!