Happy Housekeeping Week to our teams at the Hilton Garden Inn and Homewood Suites Miami Dolphin Mall. We celebrate you! Thank you so much for all you do on a daily basis.
Taco Tuesday at Holiday Inn Express Times Square South as part of our celebrations for International Housekeeping Week to say a massive "Thank You" to our Housekeeping associates who have one of the toughest and most important jobs ensuring guest satisfaction. Thank you for all you do every day - we celebrate you.
September is Hunger Action Month and we are coming together to take action. Please visit www.hungeractionmonth.org to learn how you can take action this September. Many in our industry, neighbors and friends are struggling during this time. Text "FOOD" to 877-877 for a list of free meals for kids.
HUNGERACTIONMONTH.ORG
www.hungeractionmonth.org
REPORTS TO: Executive Housekeeper
Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience.
Essential Responsibilities:
Provides professional and courteous service at all times.
Cleans and maintains all public areas, storage areas and administrative areas.
Clean rooms on request
Run supplies and service items to guestrooms as requested
Dusts, vacuums and overall maintains all public areas, hallways, restaurants, bars, rest areas and other spaces assigned.
Polishes metalwork and furniture.
Collects soiled linens for laundering and received and stores linen supplies in appropriate locations.
Vacuums floors.
Cleans restrooms.
Removes trash
Office cleaning
Refurnishes areas with supplies as required.
Removes and disposes of trash.
Attends monthly department meetings.
Completes projects as determined by executive housekeeper.
REAL HOSPITALITY GROUP
Housekeeper - Residence Inn Bethany Beach Ocean Suites
It’s on! Today is Jersey Day at Real Hospitality Group! We have our picks in on who the winning teams will be this year! Watch and like us on Facebook to see how well we do!
We are pleased to announce the opening of the new built Home 2 Suites by Hilton, Lewes - Rehoboth Beach, DE. Congratulations to our Home 2 Suites Lewes team! https://www.prnewswire.com/news-releases/real-hospitality-group-announces-the-opening-of-the-new-built-home2-suites-by-hilton-lewes-rehoboth-beach-de-301126308.html
PRNEWSWIRE.COM
Real Hospitality Group Announces the Opening of the New Built Home2 Suites by Hilton, Lewes Rehoboth Beach, DE
Today marks the start of Breast Cancer Awareness month, in which we celebrate survivors, honor those lost to breast cancer and promote awareness surrounding the disease. You may be able to reduce your risk for breast cancer by taking care of your health. Check out this resource to learn more: http://bit.ly/2Kz4b5q
Today is #NationalMammographyDay! Learn more about how mammography works and the American Cancer Society's recommended screening guidelines for #breastcancer https://www.cancer.org/cancer/breast-cancer/screening-tests-and-early-detection/american-cancer-society-recommendations-for-the-early-detection-of-breast-cancer.html
Congratulations to our team for opening Fenwick Shores, Tapestry Collection by Hilton. What a beautiful hotel and a vibrant, original team! We cant wait to welcome you to our newest hotel on Fenwick Island, DE.
Not only did we celebrate Halloween at our Corporate OCMD office today, we also said "thankyou" to Robert Schaffer - FedEx Courier who has been delivering our packages since we opened our doors ten years ago. We value our partners and Robert, we appreciate your decade of service. When we opened our business ten years ago we knew it was real when the FedEx person showed up! FedEx #thankyou
Real Hospitality Group
October 28 at 3:05 PM ·
As October comes to a close, we want to thank all of our associates for helping to raise awareness surrounding breast cancer during Breast Cancer Awareness Month including those in our Real Men Wear Pink campaign! We think you look great in Pink! #BreastCancerAwarenessMonth #realmenwearpink
As October comes to a close, we want to thank all of our associates for helping to raise awareness surrounding breast cancer during Breast Cancer Awareness Month including those in our Real Men Wear Pink campaign! We think you look great in Pink! #BreastCancerAwarenessMonth #realmenwearpink
This year, we are thankful for so many things, especially our team members who go above and beyond for our guests and also for their community. Prime example, our associates from Hotel RL Brooklyn serving hot meals to the local community today. Thank you team! We appreciate you.
Real Hospitality Group has participated in the Marine Corps Toys for Tots Campaign for a number of years collecting new, unwrapped toys and distributing them to children within the communities in which we operate. Thanks to our team at the Sheraton Milwaukee Brookfield Hotel pictured here with some of their donations from our associates and the public. We appreciate you helping us spread some holiday cheer this year!
Thank you very much to our associates at the Hilton Garden Inn and Homewood Suites Miami Dolphin Mall and Courtyard by Marriott Coral Springs for collecting so many toys for this years Marine Corps Toys for Tots campaign. We appreciate you helping us spread some holiday cheer this year in your local communities. Hilton Garden Inn / Homewood Suites Miami Dolphin Mall Courtyard by Marriott Fort Lauderdale Coral Springs
What a production line! Our team at Real Hospitality Group Ocean City Headquarters took some time putting together lunch bags for Diakonia Inc. Ocean City, MD. Diakonia has been providing services for the homeless for almost 50 years. Thank you JJ Tabone Alma Seidel Erin Rundle Joanne Wagner for putting these together. #hospitality #community #diakonia
Our Marine Corps Toys for Tots campaign is drawing to a close for 2020 with toys being collected for distribution across a number of states. Our latest contributions for collection have come from our associates and colleagues in Ocean City, MD. Thank you Aloft Ocean City and Dunes Manor Hotel, Court & Suites Ocean City, MD for all of your efforts - you did an amazing job!
REPORTS TO: General Manager
SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry Personnel
Purpose for the Position: To manage all facets of the Housekeeping Department ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas.
Essential Responsibilities:
Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training and development.
Assists general manager in the development of the department's annual budget. Monitors performance against plan.
Establishes and maintains cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies.
Enforces policies and procedures.
Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
Schedules staff according to labor standards and forecasted business levels.
Prepares daily assignment sheets for all housekeeping and laundry associates.
Maintains cleanliness quality based on hotel objectives.
Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
Compiles and reports accurate status of "the house" to the front desk department.
Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items.
Maintains standard procedures for security of rented and leased equipment.
Maintains productivity and labor cost goals.
Works with finance to conducts formal inventories of linen, supplies and equipment as required.
Orders and receives supplies so as to maintain adequate inventory levels.
Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
Maintains departmental key control.
Maintains deep cleaning program.
Acts as Manager on Duty as required.
Conducts monthly department meetings.
Attends weekly staff meetings.
Complete projects as determined by the General Manager.
REAL HOSPITALITY GROUP
Executive Housekeeper - Bethany Beach Ocean Suites Residence Inn
For every dollar of profit in the sex trafficking industry, the cost is someone's freedom. We're joining ECPAT-USA and #enditmovement to shine a light on this important issue. Learn more: www.ecpatusa.org/endit.
Thanks to our team at the Sheraton Milwaukee Brookfield Hotel for hosting another American Red Cross blood drive. Thank you for giving back to the community in this way. Did you know that 3 to 4 blood drives a year could potentially save over 500 lives? Thank you team!
REPORTS TO: Executive Housekeeper
Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience.
Essential Responsibilities:
Provides professional and courteous service at all times.
Cleans and maintains all public areas, storage areas and administrative areas.
Clean rooms on request
Run supplies and service items to guestrooms as requested
Dusts, vacuums and overall maintains all public areas, hallways, restaurants, bars, rest areas and other spaces assigned.
Polishes metalwork and furniture.
Collects soiled linens for laundering and received and stores linen supplies in appropriate locations.
Vacuums floors.
Cleans restrooms.
Removes trash
Office cleaning
Refurnishes areas with supplies as required.
Removes and disposes of trash.
Clean outside areas including porte cochier and other arrival areas.
Attends monthly department meetings.
Completes projects as determined by executive housekeeper.
To do this kind of work, you must be able to:
Use hands to lift, carry or pull objects that may be heavy.
Understand simple instructions.
Read and execute banquet event orders.
Work outdoors in all kinds of weather.
Learn simple procedures and techniques.
Perform routine work or the same task over and over again.
Be available for work evenings, weekends and holidays.
Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, seeing, feeling.
Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.
Math Skills: Requires mathematical development sufficient to be able to: Add and subtract.
Language Skills: Must have developed language skills to the point to be able to: Read at least at a minimum level.
Relationships to Data, People and Things:
Data: Comparing: Judging the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
People: Taking Instructions-Helping: Helping applies to "non-learning" helpers. No variety of implicit wishes of people is involved in this function.
Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.
Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Anything beyond short demonstration, up to and including 30 days.
REAL HOSPITALITY GROUP
Housekeeper - Aloft Ocean City
