Redwood is currently looking for a Service Technician to join our talented team and positively impact our organization at our neighborhood in Altoona, IA.
Under the general direction of the Neighborhood Manager, the Service Technician will be responsible for performing routine and general maintenance on the facilities, buildings, equipment of the assigned Redwood Apartment Neighborhood. As such, you will be expected to act as a Redwood brand ambassador, promote our brand and provide the best resident experience possible.
All Redwood employees are expected to conduct all organizational business and practices in accordance to Redwood company policies
Essential Duties & Responsibilities
Repairing and maintaining facilities, buildings, grounds and equipment at assigned Redwood neighborhood.
Performing light plumbing, electrical, carpentry, masonry, glazing, painting and drywall tasks.
Performing minor repairs of plumbing systems, including unclogging drains, fixing toilet issues and minor water line repairs, as well as repairing/replacing water heaters.
Servicing kitchen appliances, washers, dryers and garage issues when necessary.
Preparing vacated apartment homes for release quickly and professionally.
Directing vendors on repair issues, installation needs and grounds maintenance.
Plowing driveways and roads, as well as shoveling pathways in winter when instructed.
Responding to resident complaints and concerns in a timely, professional and appropriate manner to ensure the best resident experience possible.
Repairing windows, floors, roadworks, plaster, drywall or other parts of building structures.
Diagnosing mechanical problems and determining how to best fix them.
Performing routine preventative maintenance to uphold the Redwood brand and resident satisfaction through the efficient, safe and smooth operation of systems and machines.
Using common hand and power tools, including hammers, saws, drills and wrenches, plus precision measuring instruments and electrical/electronic testing devices.
Following all safety standards at all times, without exception.
Meeting with the Neighborhood Manager to review service requests.
Prioritizing daily tasks, ordering parts/supplies as needed.
Providing emergency maintenance availability for residents when indicated.
Completing service requests in a timely fashion.
Performing general cleaning of buildings at neighborhood.
Attending staff meetings, meetings with supervisor and interacting with vendors when needed/assigned.
Maintaining weather log to document snow and ice removal efforts, maintaining records of maintenance performed in all units and common areas.
Checking vendor work for satisfactory completion on a routine basis.
Maintaining a record of acceptable attendance and punctuality.
All other related duties, as assigned.
Required Qualifications, Education & Certifications
High school diploma or GED required
General computer proficiency
2-3 years general maintenance experience preferred
Good vision and hearing, the ability to lift 50 pounds, bend, stoop, sit for 1-2 hours at a time, walk up stairs.
Ability to operate a smart phone.
HVAC certification preferred, not required
Working Conditions
In this role, the employee will routinely use standard maintenance equipment such as hammers, saws, drills and wrenches, precision measuring instruments and electrical/electronic testing devices, etc. The employee is frequently required to sit, stand, bend and walk with the ability to lift 50 pounds where applicable and will work indoors and outdoors.
Redwood offers a generous contribution for employee medical insurance, dental, vision, 401K contribution, short/long term disability options, tuition assistance, a generous PTO allowance and rent allowance for eligible associates.
Please visit us at byRedwood.com to learn more about Redwood and our neighborhoods.
REDWOOD LIVING
Maintenance Technician
Happy FriYAY, Redwood neighbors! It's been a while, so welcome back to Faces of Redwood Friday! Please welcome Jennie, the Neighborhood Manager at Waukee, to the team:
-Brand Ambassador fun fact: I love to travel out of the USA and explore other cultures.
-Remarkable restaurant near your neighborhood: Central Standard
-What is your favorite thing about Redwood Waukee? Location, location, location! I’m near everything. 😊
-Which Redwood Core Value is your personal motto? #5 -Communicate openly and honestly!
Enjoy the beautiful September weather this weekend, everyone!
Redwood Living
September 23 at 8:30 PM ·
Have you seen Redwood Altoona? Located in the heart of Altoona, Iowa, this neighborhood is close to everything - less than a 20 minute drive to downtown Des Moines, and with easy access to I-80. Check out a few favorite things nearby! ⬇️
.
* Redwood Altoona is located right down the street from Adventureland Theme Park, Bass Pro Shop, and Prairie Meadows Casino and Racetrack.
* The Outlets of Des Moines are off the same street, with outlet shopping from Nike, Vera Bradley, Old Navy, Loft, Kate Spade, Michael Kors, Bath & Body Works, Christopher Banks and so much more!
* There is a bike trail running through the neighborhood, and across the street is an awesome park & trail area.
* Some of our team's favorite local restaurants are: Johnny’s (best date night), Brick & Ivy (best rooftop and drinks), Claxton’s BBQ (best everything), The Big Steer (best prime rib), and Fiesta Mexican (best queso!)
Redwood Living
September 11 at 2:23 PM ·
Today, we remember and honor those we lost on September 11, 2001. #NeverForget
At Redwood, we welcome dogs of all sizes every day. Today, on National Dog Day, we want to see your Redwood dogs living and enjoying their homes! Post them below!
There’s still time for you head out to the Grimes Chamber & Economic Development Business eXpo at the Grimes South Sports Complex! Our brand ambassadors will be out talking all things Redwood until 7 PM!
We’re dreaming of a white ... Halloween?!
Surprise snowy Sunday, neighbors! Do you love or dislike looking out your window to see the year’s first snow?
Huge thanks to the Culture and Learning & Development teams for coming out to see us, make some delicious food and even better conversation! What a fun week!
Redwood Living
October 17 at 2:55 PM ·
Shoutout to our rockstar team members! Our Culture and Learning & Development teams had the pleasure of heading to our Iowa neighborhoods for the last few days to share knowledge (and some socially distanced meals). We love seeing pictures of our Redwood Ambassadors working hard and having fun together! #WeAreRedwood
There is still time to celebrate Taco Day, or grab a suggestion near your neighborhood on Taco Tuesday!
BLOG.BYREDWOOD.COM
Celebrate Taco Day Near Redwood Neighborhoods | Redwood Blog
Redwood Living
November 5 at 1:33 PM ·
Today is National American Football Day, so we thought we'd share some fun pictures of our Redwood Ambassadors (and their pets) sporting their favorite teams' gear!
Thank you to Hello Iowa for coming out to our remarkable neighborhood! Watch and share to take advantage of the incredible referral specials we are offering!
WHO13.COM
Apartment Living That Feels More Like Home
Check out Hello Iowa on WHO 13 News right now to watch a special spot on Redwood Living!
Hello Iowa is at WHO 13 News.
November 3 at 4:54 PM · Des Moines, IA ·
It’s Election Day! Tune in at 11 for an hour of nothing but fun!
#helloiowa13
#election2020
#electionday
NATIONALTODAY.COM
National First Responders Day — History and Why We Celebrate
Meet the Redwood referral gals! If you make your friends and family your neighbors, you can get a referral off your rent AND enjoy wine with your favorites any time of day!
