1) Workmanship- With RTA Security you get the careful, slow, and methodical approach to installation, assuring that every detail is done right. We strive to reach the highest level of quality of workmanship and take pride in our finished product. With us, you are paying for an installation, and you are going to get a true installation, a job done right. In contrast, our competition seeks to cut corners, to be in a rush, is prone to making mistakes and omissions, and is generally more interested in getting to the next job than slowing down to do your job correctly.
2) We make it our prerogative to meet and promote the implementation of established National and International standards. We design systems to meet these industry standards, as well as our own standards, to assure that our finished product is going to perform at the level to assure complete, unhindered satisfaction. In contrast, our competition often is faced with falling back to obsolete methodology such as wiring standards from the 1970's or sub-standard design criteria that trims time, cost, and expectations.
3) Quality Materials - The products we choose represent a select-grade of materials that are recognized in the industry for their reliability, performance characteristics, and proven capability to successfully fulfill the task they are implemented for. The materials we use carry the weight of our reputation, therefore we expect to use nothing but the best. When shopping around, keep in mind that price and quality are directly related; you get what you pay for. Don't expect to get something for "free" from one of our competitors and have it come anywhere close to matching our level of quality.
4) Customer Support & Satisfaction - RTA Security is not done with a project until you are completely satisfied and well trained on the use of your product. We are always there to provide follow-up support after the installation and answer any questions that may arise.
RTA Security utilizes non-proprietary equipment in all its installations. Some companies use equipment that only they can monitor due to the way the mother boards are manufactured. This mean that after satisfying your initial contract term with these companies, your panel will not be able to be monitored by another Alarm company. This involves swapping out your control panel and sometimes, even your keypads in order to gain service from another company.
With RTA Security, we sell systems that can be monitored by any competent alarm company should our relationship with you ever end. We do not believe in our customers being bound to us by a lengthy contract or the utilization of proprietary equipment. Once your system is installed, you “own” the system. If you would like the system to be monitored we would love to have your business, and we utilize a UL Listed Central Station that is one of the best in the country. We believe in earning your business and maintaining a relationship by providing you with prompt and professional service. Not, binding you to us by the use of a proprietary system or the leasing of the equipment to you during the contract term.
There are many companies that offer little or no money down for the installation of a basic system. Their niche in this business is to get you to sign a long term binding monitoring contract with a larger payment per month. Some companies actually are leasing you the equipment that they install in your home or business. These companies all use proprietary equipment to keep you bound to them as customers.
At RTA Security, we don’t have what would be referred to as a “basic system”. All of our systems are custom designed to suit your needs after we have discussed your concerns with what type of protection you are looking for. We use only the best products available in our field and back it with prompt and professional service 24 hours a day, 7 days a week.