Since implementation, the BEACON One-Stop system has processed claims for far more Marylanders than the prior system could have during a pandemic, as shown. Read more in our blog here https://hubs.ly/H0qdMCt0
Unexpected Performance Issues for the Maryland Department of Labor - Sagitec is committed to making BEACON One-Stop work well in Maryland. We have deployed over 100 staff resources working around the clock to fine-tune the system’s performance. Please read our blog for more details https://hubs.ly/H0pWQ_80
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Unexpected Performance Issues for the Maryland Department of Labor
While many were already remote at Sagitec, the COVID-19 crisis has made Sagitecians come closer as a team as they get creative with their work-from-home (WFH) environments. Here are some top entries from our weekly WFH Photo Contest. #teams #collaborate #positivethoughts
With state unemployment agencies facing high traffic on their websites, 90% of the traffic can be taken off the overwhelmed website and served on Content Delivery Networks (CDN). Find out how here https://hubs.ly/H0pM0B40
Putting behavioral psychology into action - Thinking from a member’s perspective on what's holding them back and removing those restraining forces might be an effective way to impact their behavior towards health and lead to better patient engagement. Read more in our blog https://www.sagitec.com/blog/health-behaviors-why-are-medicaid-members-not-managing-their-health
Like all states, Maryland saw a drastic increase in unemployment insurance claims in the last few weeks because of the COVID-19 pandemic. Sagitec will help the Maryland Department of Labor implement a live chat to ease the pressure of their call center representatives. Read our mini case study here https://hubs.ly/H0pmS4h0