We, Public Adjusters, represent the policyholder and not the Insurance Company. Public Adjusters represent the Insurance Company and are paid by the Insurance Companies. Most states required Public and Insurance Adjusters to be licensed. The state recognizes that the policyholders are entitled to equal representation and may retain the services of an expert adjuster to assist in the claim process. Sarasohn & Company can assist in preparing your claim, guiding you through the claim process and help to achieve the most favorable settlement. When was the last time you read and understood your policy?