DEAR VALUED GUEST:
At Pacifica Hotels, the health and well-being of our guests and team members is of the utmost importance. We wanted to reach out directly to reassure all of our valued guests that as the Novel Coronavirus (COVID-19) situation continues to evolve our team is closely monitoring the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and local health department updates as well as following their recommendations on the appropriate health and safety measures daily.
We take standards for cleanliness very seriously and have well-established hygiene standards and daily cleaning procedures for the hotels to address both general cleanliness and disinfection. In addition, it is our standard practice to provide ongoing guidance to our hotel teams to promote safety and well-being through awareness, training and the use of everyday preventative practices.
In addition to our high cleanliness standards already in place, to combat the spread of COVID-19 we have taken additional precautionary measures:
• We have enhanced techniques used to clean guest rooms after each stay. Hotels are paying particular attention to high touch point areas, to include key cards, public area computers, elevator doors and buttons, door handles, locks and latches, light switches, desk surfaces, telephones, television remote controls, and bathroom fixture handles.
• Hotels have increased the frequency of disinfecting common areas, such as the front desk, food & beverage outlets, and fitness center equipment.
Updated Cancellation Policies:
During these uncertain times, we understand flexibility to travel plans is key, so we have made changes to our cancellation policies. We are offering waived cancellation fees (including prepaid/non-refundable bookings) for travel dates through April 30, 2020.
We at Pacifica Hotels take great pride in our commitment to delivering memorable experiences for our guests at all of our hotels and look forward to welcoming you soon.
Regards,
Matt Marquis
CEO, Pacifica Hotels
Yes we do Birthday Parties!
3/24/2020 Taco Tuesday starts at Second Story Restaurant. We’re pairing up with 400 Conejos Mezcal for the cocktails. Come check it out! Starts at 7:00 pm.
Yes, we do baby showers!
Glad to be the "Lunch" for the first Lunch & Learn of 2020!
Manhattan Beach Chamber of Commerce
February 13 at 9:39 PM ·
Our first Lunch & Learn of the year was a HUGE success! Thank you to everyone who attended and a special shout-out to Carol Glover and Dave Salzman for an amazing presentation on real estate updates in the south bay!
Second Story updated their phone number.