Post-COVID, #ContactCenters will play a vital role in organizational success. Here's why it's important to invest in #AI enabled bots, #SmartApplications, and #ML to gain a competitive edge: https://oal.lu/FLkrT
SHOTROK
Yesterday at 5:00 AM ·
The future of #CPaaS is bright! Here's how it's predicted to follow cutting-edge development trends such as #AI and #ML to solve communication challenges and drive business outcomes: https://oal.lu/BYrb0
SHOTROK
September 22 at 7:01 AM ·
As #VirtualTeams become more common, leaders must focus on building trust, centralizing #communications, and encouraging a work life balance. Here's why: https://oal.lu/nWOvX
SHOTROK
September 21 at 6:00 AM ·
Protect your company's essential #data! Here's what to know when looking for a #DisasterRecovery provider: #DRaaS https://oal.lu/Il9od
SHOTROK
September 17 at 4:00 AM ·
Supercharge your #BusinessCommunications! Here's why it's time to adopt #VoIP, including #CallManagement, #CallRouting, and business text messaging: https://oal.lu/hYmzW
Get a secure portal to your virtual environment! #Star2Star explains how a #RemoteDesktop platform offers #CyberSecurity while providing flexible user access: https://oal.lu/vhZir
SHOTROK
September 14 at 8:01 AM ·
#WFH agent support, total cost of ownership, and customization options are key factors to consider when selecting a #CCaaS provider. Here's why: https://oal.lu/tMHvb
SHOTROK
17 hrs ·
Need a #CloudProvider for your #RemoteWorkforce? Before you jump, evaluate these key factors―from vendors, to license limitations, and contract issues: https://oal.lu/39NZ0
SHOTROK
October 8 at 5:01 AM ·
Take advantage of innovative technology and deliver superior #CustomerExperiences. A fully-hosted #UCaaS solution lets you work from anywhere: https://oal.lu/rP5dV
SHOTROK
October 6 at 7:00 AM ·
Keep your employees engaged! Here are 4 tips on how to have an effective #VirtualMeeting, including dedicate a meeting leader and establish a framework for solving problems: https://oal.lu/yrhgS
Improve your #CallCenter #communication, reduce operational costs, and increase scalability with #UC #CloudTechnology. Here's how: https://oal.lu/4yiK1
SHOTROK
October 1 at 4:00 AM ·
Get insider feedback on how to provide a unique customer centric approach to sales and overcome #communication challenges. Listen to the #Star2Star podcast series, Heads in the Cloud for the inside scoop: https://oal.lu/v8wpm
SHOTROK
September 29 at 6:00 AM ·
Looking to create an agile and flexible workplace for your remote employees? Here's how a mobile #UC solution enables you to manage and scale your #communications, even while on the go: https://oal.lu/LRHLH
SHOTROK
23 hrs ·
Don't miss the next #Star2Star #webinar as two leading #channel experts present strategic thought leadership and discuss the latest industry trends. Nov. 10 at 11 a.m. MST. Register now: https://oal.lu/79Cv0
Get one phone number that reaches you wherever you are. #FixedMobileConvergence, like Find Me/Follow Me call forwarding, gives you the flexibility and freedom to constantly be on the go: https://oal.lu/7dQyp
SHOTROK
October 15 at 4:00 AM ·
#AI can make or break your #CallCenter. Here's how it automates quality monitoring, reduces wait times and provides 24/7 availability: https://oal.lu/Bdg7K
SHOTROK
October 13 at 6:00 AM ·
Take control over the #CX! Service Insight is a powerful tool that integrates with your #PhoneSystem to provide #data sharing, historical data, and post-call review. Learn more: #Star2Star #UCaaS #CloudCommunications https://oal.lu/MohUv
SHOTROK
22 hrs ·
Customer experiences make or break a brand. That's why it's critical that your #ContactCenter thrives. Don't miss these predictions to ensure a successful future: #Communications #CCaaS https://oal.lu/An4pg
SHOTROK
November 17 at 3:00 AM ·
Increase customer and employee satisfaction. With #MobileUC you'll stay connected through voice, video, messaging, and file sharing―all while on the go! #UnifiedCommunications #UCaaS https://oal.lu/fXhvy
SHOTROK
November 12 at 4:00 AM ·
#VoIP has evolved quickly in recent years! Don't miss this list of key features to include in your #PhoneSystem such as mobility and #4G LTE failover: https://oal.lu/r7mLC
SHOTROK
November 10 at 3:00 AM ·
Are your #CallCenter agents working remotely? If so, it's more important than ever to implement strong #security measures to protect your brand reputation. Here are 8 key ways to secure your #ContactCenter: #UCaaS https://oal.lu/zyDxe
SHOTROK
November 5 at 4:00 AM ·
Improve productivity, strengthen company culture, and drive better customer outcomes with a safe #UCC solution. Here are 4 tips to keep your #CommunicationPlatform secure: https://oal.lu/JS0ZJ
SHOTROK
November 3 at 6:00 AM ·
If you're looking hone your #communications strategy, consider setting these 2021 business goals from #Star2Star #CRO Michelle Accardi to achieve success in the #NewYear: https://oal.lu/CvlVz
SHOTROK
February 5 at 2:00 AM ·
Emerging trends in consumer-facing #communications and the rising demand for better customer experiences is driving business demand for #CPaaS. Learn more: https://oal.lu/WgNCO
SHOTROK
February 4 at 3:00 AM ·
We must become "champions of change!" Check out these excellent tips for #financial organizations looking to achieve successful #DigitalTransformation: https://oal.lu/QkBSW
SHOTROK
February 3 at 9:00 AM ·
Businesses are looking to optimize #communications with the latest messaging apps, video, and text to achieve customer success. Find out why #CPaaS is the ultimate change-enabler: https://oal.lu/jTKSB
SHOTROK
January 29 at 2:00 AM ·
With cloud-optimized #virtual apps and desktop solutions, your business can run 24/7/365! Check out how #DaaS empowers the #FutureofWork: #Star2Star https://oal.lu/ToVY4
70% of higher #education and #K12 leaders say their investments in hardware and software are essential, but only 63% have a #RemoteWork solution. Here's a look at how administrators are navigating #virtual strategies to optimize back-office operations : https://oal.lu/hzB6x
SHOTROK
January 22 at 2:00 AM ·