Starnik, a cloud software company is focused on bringing the best in technology to the utility industry. Founded in 2000, Starnik provides cloud solutions for utility billing and energy management to multiple industries, on three continents. We are passionate about understanding our customers’ needs and developing simple intuitive products that really work. We provide a full-service solution tailored to your needs in a very quick and cost effective manner, so that you can focus on your core business.
Why Do We Exist?
We are passionate about building software that is simple and intuitive. We looked at the utility industry and could not understand why separate databases and modules were necessary for different functions such as metering, billing, customer care, financial transactions, field services, etc. We came up with a comprehensive single database that incorporated all the information necessary for utilities to function in real time: meter data, billing data, payment information, customer information, work orders, electronic bill presentment and payment (EBPP), etc. This allows relevant information to be presented to all users appropriately. Billing analysts can quickly identify vacant location consumption or no consumption in occupied locations. Field service technicians get service order request instantly in the field on their mobile devices. We also engineered the system for efficiency, to make it capable of handling millions of transactions in real time without degradation of performance or data loss.
In addition, we focused on implementation and developed a modular, customizable process for bringing in legacy data quickly and efficiently. We can bring in historical data from just plain text or .CSV files by mapping them and importing them into our system within minutes, without any necessary programming. We verify the accuracy of implementation by running parallel billings in our system and have our engineers run unit tests to compare the print files of invoices to print files from legacy systems.
Early in our company’s history we made a decision to offer the latest version of our products to everyone. So when you come on board with us, you are guaranteed to be on the most advanced version, and it will be a fully tested configuration that is being used by a large user-base, not something that we are beta testing with you.