SHOP LOCAL COMPANIES! Once you’ve narrowed down your search to a few companies, here are some things you should look for before making a decision:
Insurance: Does the business carry mandatory liability and compensation insurance for their garage door repairs and installations? This is perhaps one of the most vital questions to ask before choosing a provider.
History: Any trustworthy garage door company should be ready to supply information about its age, origins and the number of customers they’ve served throughout the years.
Location: Does the company list a physical location? If so, Google the address and use street view if possible to check for a storefront — or, better yet, drive by it yourself.
Accreditation: Contact your potential garage door service providers to learn more about their certifications and accreditation's. Many companies are members of the International Door Association, which requires a strict code of business.
Professionalism: It should be easy to get a hold of the technician throughout the repair or replacement process. They should also come to your home in a clean company vehicle featuring a logo and contact information.
Estimates: Never begin a garage door repair or replacement without first securing a quote and having a clear understanding of what the technician will do to your door. Read up on common up sells to avoid overpaying for your repair and consider getting a second opinion if you think the estimate is too high or suspiciously low.
Testimonials: A good garage door company should quickly be able to give you a list of testimonials from satisfied customers, and many can even present a portfolio of prior work. If the technician doesn’t have any on-hand at the time of your estimate, request that the company provides them before agreeing to the project.
HOW TO DOUBLE CHECK
When you’ve decided on a garage door company you think you can trust, double check their credibility and reputation by taking the following steps:
Check Google Reviews: Not only should you check to see if your potential garage door repair or replacement company is Google-verified and has plenty of reviews, but you should also check to see whether they have followed up with customers by consistently replying to any complaints or criticism.
Check BBB Rating: As stated, BBB accreditation is an essential factor to consider when choosing a garage door service provider, as it ensures the company has met high industry standards. Check to see if the business is BBB-accredited and has a history of reviews.
Visit Their Showroom: Most reputable garage door companies will proudly show you their products and talk to you about their services in their physical showroom. One of the best ways to verify the legitimacy of a garage door company is to stop by their showroom and examine the quality of their garage door selection in person.
PROTECT YOURSELF AGAINST OVERPAYING
When you need a garage door company to replace or repair this valuable part of your home, you deserve to know you’re working with a reputable business that will go the extra mile to meet you and your family’s needs.
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"Friendly and professional ordering process and answered all my questions. Thanks."
We will be closed Monday September 7th in observance of Labor Day.
It's that time of year! Nominations for The Pantagraph Readers Choice.
"Just wanted to thank you for your great service! We had a broken spring on our garage door and called another company. Unfortunately, when the time came, they didnt show, and we couldnt get hold of the tech again. So we called the Door Doctor and reached a friendly receptionist. She took our info and sent someone out the same day. The tech arrived an hour early even wore a mask--a comforting touch in these uncertain times. He fixed our spring and another problem in about an hour and then oiled everything. The door is quieter and works better than it has in years--and the price was surprisingly low. Well definitely call the Door Doctor again for our garage door needs."
BEWARE OF ANY COMPANY THAT DOES NOT HAVE AN ADDRESS THAT YOU CAN WALK INTO!
"Excellent service."
Another satisfied customer!
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Happy Halloween from The Door Doctor!
Must be organized and have mechanical and carpentry skills. The ability to work on your own with good customer relation skills. Must have a valid drivers license and clean driving record. Must have the ability to lift at 75 lbs or more. Non Smoking.
THE DOOR DOCTOR, INC
Full-time Residential Garage door Installer/Technician
And currently serving!
"Andrea did a great job! She was friendly, professional, and worked quickly. She carefully explained how to operate the door and also made sure our two vehicles were properly setup as well. Excellent job well done!"
"Andrea was very professional and informative. She made sure I understood everything she did & how to maintain & operate the garage door before she left. Great experience."
With winter upon us and the precipitation today and colder temperatures over night, garage doors are going to freeze to the garage floor. Before that happens, break out the cooking spray and spray the bottom seal. It really works!
