We know that the smoke is awful, along with COVID 19. Many people do not want to leave the house. If you need work done on your vehicle, we can arrange to pick it up and drop it off without you needing to leave the house. This service is available Tuesday-Thursday. Please call us to schedule at 509-735-1616 or make an appointment request on our website.
On that note, we are offering free cabin air filter, and engine air filter checks. These filters are going to be contaminated, and dirty quicker than usual due to the smoke in the air. Please stop by, no appointment needed, to have us check your cabin air filter and engine air filter.
★★★★★
"Had a smell of exhaust smell in the cab of my pickup. Took it in to this shop and they found 2 loose bolts. Really fast turn around time and great work."
- R. W.
We will be closing a few hours early today due to the smoke. The smoke does get into the shop, and reduces the air quality. We want to ensure we protect the health of our employees.
If you need to schedule an appointment, please call and leave us a voice-mail with your contact information or fill out the appointment request form on our website.
We appreciate your understanding. We will be back Monday to handle everyone's vehicle repair needs. Have a great weekend, and stay inside during all this!
★★★★★
"Excellent customer service."
- J. M.
★★★★★
"Timing belt and water pump was replaced. They didn't charge me for a part that broke during disassembly. They were very apologetic when they called saying it would take more time to get the replacement part.
I give them high marks on their professionalism and will go their again when a repair is needed to my vehicles."
- R. Z.
★★★★★
"Tri-Cities Automotive Repair helped me with a used car pre-purchase inspection, which included typical car interior/exterior/mechanical checks and a 4-mile test drive. They were very professional, friendly, and accommodated my request for photos of the car since I couldn't see it in person!
The inspection report was easy to read and included many high quality photos. Kayla (the service manager) was super helpful and knowledgeable when I called with follow up questions about the inspection. Overall, the entire process was a pleasant experience and I really appreciated TCA's friendliness and willingness to thoroughly answer questions!"
- L. M.
★★★★★
"1st time here and was very happy with the service"
- R. G.
We love this! Our Service Advisor will be arranging to pick up some tickets to carry in the shop. We would love for you guys to spread the word. We will post a new status once we've got tickets.
There are a few options for donating! You can come by the shop to pick up however many tickets you want, go shopping, and drop the shoes back off at the shop. Another option is coming by the shop to claim a ticket, donating the funds for the shoes, and we will get the shopping done for you. We will keep a record of all those who donated shoes for this amazing cause. Our Service Advisor will drop all the shoe donations off at Just Joel's.
Stay tuned for the update on when we have tickets!
KEPRTV.COM
Foster kid shoe fundraiser kicks off
★★★★★
"Great service. Finding facilities that will provide chassis service for class A motor coaches can be difficult at times. They were ready & willing to provide requested services while working with me to return the coach quickly. Highly recommended!!"
- G. J.
★★★★★
"Great service! Finding facilities that will provide chassis services for class A motorhome can be a challenge. Tri-cities welcomed our request and provided quick thorough service. Strongly recommended to all RV’ers and others who need automotive repair."
- G. J.
We are looking for recommendations on someone who offers embroidery on Red Kap products. We want to be able to purchase our employees work shirts from them, and also have them embroidered with our logo. They need to have various options of men's and women's in that brand. Please let us know if you have any recommendations!
★★★★★
"I always have a great experience at TCAR. their Service writer up front is professional and on the ball and their technicians make it clean and easy to understand what i need to plan for with their service check. I will always recommend them, because I know their quality."
- J. E.
★★★★★
"The best experience with an automotive shop EVER!! Very pleased."
- R. R.
★★★★★
"Fast , quality service."
- W. D.
★★★★★
"excellent service"
- P. O.
A car produced right here in the Tri-Cities has broken the record for the fastest production car in the world. Hitting 331 miles per hour!!!!!! Linder Power Systems - lpsfab was involved in the production of parts, and designing as well!
A link to the article will be posted in the comments section. Amazing work! 🙂
YOUTUBE.COM
WORLD'S FASTEST ONBOARD: SSC Tuatara hits crazy 331mph top speed! | Top Gear
★★★★★
"From engine swaps to minor Check Engine light issues, Tim the owner and entire staff are excellent in the work and the service provided.
You might find a lower priced shop but you won't find a better quality shop for 200 miles in any direction."
- D. B.
Our first donation for Mo’s Place Kicks for Kids! These shoes are going to foster children for holiday gifts. Many foster children have never gotten a new pair of shoes. Our community wants to change that!
This customer dropped off 2 pairs of shoes, and got the cost of the shoes taken off his repair costs on his vehicle! All we need is a copy of your receipt, the shoes you donate, and the ticket that goes with them so they can go to the correct child.
Don't forget to ask for a ticket or two when you drop off your vehicle for repairs. We will bring all shoes to Just Joel's after the donation drive is over on November 16th.
★★★★★
"excellent service"
- P. O.
We donated 19 pairs of shoes to foster children in our area for Christmas! Prior to coming into foster care, many children have never had a new pair of shoes just for them. When we heard about the fundraiser, we decided to team up with Just Joel's and Mo's Place to help the best we can. Even the littlest impact can make the biggest difference in our community. It takes a village, and this is our village!
Thank you to the customers who helped make this happen! We appreciate you, and will be contacting you soon. 💕
★★★★★
"A very trustworthy shop. Always a pleasure doing business here...thank you so much Tim, you are awesome "
- D. N.
We got some new paintings on the walls! Stop in to check them out! Hand painted and sealed! 🙂
Thank you for continuing to support our small business. 🙂
★★★★★
"I live on the west side of the mountains and was looking at a used car in Tri-Cities. I scheduled a pre-buy inspection with Tri-Cities repair and I am glad I did as the car turned out to be a mess mechanically. The report they sent was very detailed and the owner even took time to explain the results to me. They saved me a lot of potential headaches. I would highly recommend them!"
- B. S.
As you know, we've had these paintings hanging in the office. These were hand painted by our service advisor's mother. She is so incredibly talented! Today she sold her first painting that she had displayed in our office!
She has been laid off work due to COVID, and we would love to show more support by selling more of her paintings during this time. She is bringing a new painting in soon to display, but until then please stop by if you'd like to purchase any of the others she has on display! 🙂
★★★★★
"Service was fabulous....done very timely and I couldn't be happier that they fixed the problem."
- S.
★★★★★
"The only auto repair shop I trust to handle anything on my truck and my wife’ car. Best customer service up from that is always willing to answer any questions I have about work that my truck needs and out back the technicians really have it dialed in. Any time I have work done I am always given a detailed overview of what exact issues are in the vehicles and a detailed breakdown of the expenses so I can review my self. Have had my wife’s car taken in for some work a few times and everything from the detailed diagnostic to the finished work have been more than excellent! And when my truck needed trans line repairs, they had me back on the road the very next day. Highly recommend Tri-Cities Automotive Repair to anyone looking for professional mechanic work to be done on vehicles!"
- C. D.
