POSITION DETAILS
Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.
Tasks and Responsibilities:
– Diagnose, troubleshoot and repair devices
– Provide recommendations for problem resolution
– Explain complex technical issues to customers in a non-technical, simple to understand manner
– Provide repair and replacement estimates to customers
– Ensure that all repairs meet or exceed uBreakiFix quality standards
– Greet customers in a friendly manner and maintain a positive work environment
– Answer phone calls to the store with a professional, courteous and friendly demeanor
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Keep track of all devices and inventory while safeguarding all store stock
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional appearance of the store
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V
Job Type: Full-time
Pay: $10.00 - $14.00 per hour
UBREAKIFIX IN KENDALL LAKES
Technician
Our team at uBreakiFix knows how painful a broken or unresponsive device can feel when you need it for work or school – especially these days. So if you have an iPhone personal hotspot not working, stop by our store, we want to help.
Getting your device repaired is an investment, and we want to help you protect it. We offer a 90-day warranty on all of our repairs so that if something doesn't seem right after the repair, you're covered.
Computer problems? Laptop problems? Let us take a look! #ipadrepair #tabletrepair #screenrepair #iphonerepair #gameconsolerepair #computerrepair #laptoprepair
We believe you should have all the information you need to make an informed decision about repairing your devices, so we offer a free diagnostic exam service. This service allows a tech to examine your device, identify the issues, and let you know exactly what is wrong and what it will cost. #ipadrepair #tabletrepair #screenrepair #iphonerepair #gameconsolerepair #computerrepair
Don’t let a broken device ruin your plans. Bring it into your local uBreakiFix and we’ll get you back on track in no time. #cellphonerepair #iphonerepair #computerrepair #tabletrepair
