Videodesk is an industry-leading SaaS company that helps businesses bring the human dimension into their online customer support experience. This revolutionary technology adopted by successful brands across the globe, uses live text and video chat to help engage consumers as soon as they have a doubt or query while browsing or shopping online.
VideoDesk has moved our Headquarters to New York City, from Paris, as highlighted by this story in Yahoo Finance. http://finance.yahoo.com/news/videodesk-moves-headquarters-nyc-delivers-130000365.html;_ylt=AwrBJSDcxGRU4DYAa32TmYlQ
All over the world, online shoppers appreciate and value the immediacy of live chat support, and increasingly expect this personalized human interaction while they are on a retail site. For businesses, reduced cart abandonment rates, more frequent upselling opportunities and higher revenues are the principal advantages of videodesk live chat. Brands that understand the power of real time human interaction are trailblazing the online support experience with videodesk live chat.
Videodesk is an all-in-one solution - we help businesses of all sizes set up a powerful, tailor-made customer support service that is easy to install and implement, we provide pre-launch training for support staff, and our multicultural, multilingual team of technical and customer service experts works out of New York, Paris and San Francisco to ensure dedicated 24-hour client support.