W. O'Donnell Consulting, Inc. is a technology services and consulting firm serving the needs of businesses in the New York City metropolitan area. Our mission is to create and maintain mutually beneficial business relationships with our clients by enabling them to leverage their investments in technology for the purpose of enhancing and streamlining their business processes, allowing them to grow and become more profitable by focusing on their core business practices. We believe that quality of service and attention to detail are the foundation to any technology solution. While we maintain strategic partnerships and certifications with a variety of best in class manufacturers, our solutions are designed around the individual needs of our clients. We take the time to listen, observe, and analyze existing business processes before we make any recommendations.
Founded in 1996, W. O'Donnell Consulting, Inc. has a breadth of experience across vertical markets, an extremely experienced and knowledgeable team of professionals, and the solid foundation in place to work with your company from solution concept, through implementation and testing, to success. W. O'Donnell Consulting Inc. provides technology solutions and support services to a diverse client base, which is comprised of advertising and public relations agencies, hospitals, non-profit organizations, educational institutions, retail companies, real estate agencies, money management/brokerage firms, pharmaceutical companies, designers, law firms, art galleries, and manufacturers.
Our Total Network Coverage offering can provide your company with complete network management and support for a fixed cost, based on the size and complexity of your network. This solution offering has proven to be very beneficial to our clients because it provides them peace of mind, knowing that their network is monitored and proactively serviced and maintained before problems happen. Our dedicated helpdesk staff can quickly remedy problems remotely, minimizing employee downtime. Our clients are given web portal access to their support tickets, which removes the burden of support issue management from your staff, enabling them to remain productive doing the job for which you hired them. Employees have the freedom to request support whenever they need it, while network support expenses remain contained, budgeted for, and predictable.
In addition to our Total Network Coverage offering, we offer several different support plan types, which can be tailored to suit the needs of your company, whether it is augmenting your existing staff on special projects, scheduled network maintenance visits, or as needed emergency support for critical applications.
Following is a partial listing of the products and services we provide:
- Managed Network Services
- LAN/WAN Local and Wide Area Network Design and Installation
- Cross Platform Network Integration
- VoIP telephony; Setup and Integration
- Disaster Recovery and Business Continuity Planning
- Network Security Audits and Implementation
- Hardware and Software Procurement Services
- Project Management
- Retained Services Program with Guaranteed Response Times
- Premise Wiring
- Software Support and Training
- Application and Database Development
- Application Hosting
- Website/Email Hosting
- Search Engine Optimization (SEO)
- Google AdWords PPC Management (PPC)
W. O'Donnell Consulting, Inc. has proven its ability to excel in each of these areas and welcomes the opportunity to offer its services to companies with the desire to take advantage of a properly designed network infrastructure.