A Note From The President… Let me say, I truly care about people (even difficult ones) and I enjoy this business.
People have told me not to mix religion and business but I use the GOLDEN RULE in business and life… (do unto others as you would have them do unto you). The Bible says, “a good name is better than great riches” and anyone that thinks a good name isn’t costly probably hasn’t been in business long. I can’t see where I can separate the two.
I’m very good at what I do but I’d be a fool to say problems don’t come with this business. Roofs are the most critical item on a home and homes are typically the most important possession to people. People have an enormous need for this service and I’d rather keep people who know me and like me, happy, so I can do business with them again. I’d be a fool not to set my mind on solving problems as they arise!
Having said that, here goes…
#1 We promise to explain our service in detail!
#2 We promise to never ask you for a penny until our service is complete, and your pleased!
#3 We promise to do what we said we would do, when we said we would do it!
#4 We promise to never do a single item on your home not approved by you in writing before we start!
#5 We promise to do our best to perform above and beyond your expectations!
#6 We promise if we miss anything we were hired to do or make a mistake, we will take full responsibility both work wise and initially to rectify the problem.
#7 We also promise if after we have tried to the best of our ability to solve any problem or mistake, if you’re still not pleased, you don’t owe us a dime!