BluePearl Pet Hospital
(on roland)Veterinarians in Boston, MA
Veterinarians
COVID-19 (coronavirus) UPDATE:Our hospital is OPEN! We are deeply committed to offering a safe and healthy environment for your clients, their pets, and our hospital teams. To do this, we are implementing a new check-in policy to ensure that our patients receive the best care. This will help us to properly triage both pre-confirmed appointments and emergencies so that we may connect them with an appropriate team member.• When you arrive at one of our BluePearl pet hospitals with your pet, call the front desk:CHARLESTOWN (617-284-9777) OR WALTHAM (781-684-8387).o During that call, we will ask you a few questions about your COVID-19 exposure risk.▪ Have you or anyone in your household tested positive for COVID-19?▪ Are you or anyone in your household on a mandatory quarantine or awaitingtest results?▪ Has anyone in your household exhibited any flu-like symptoms over the past 14days? (e.g., cough, achiness, fever, trouble breathing)o We will also ask about your pet’s symptoms. If we determine that the situation iscritical, we will get your verbal authorization for emergency care.o We will also ask for your contact information, your pet’s information and yourvehicle make and model.• Wait in your vehicle:o A technician will come to your vehicle and speak to you through the window toconfirm your information and inform you of the next steps. You will beinstructed to either drop off your pet or stay in the car while your pet is beingtaken into the hospital for assessment.o You will be asked to sign the authorization to treat your pet. Your pet will beremoved from your vehicle in a secured carrier or double-leashed.o Our technician will take your pet into the main hospital for assessment.• After your pet has been assessed:o We will determine if your pet needs to stay hospitalized for diagnostics or can betreated and released to you.o Our medical team will call you with initial findings and secure authorization fordiagnostics/treatment/hospitalization.o You will receive a verbal estimate over the phone.o Payment information will be taken at the time of the intake or discharge via acredit card that is handled with gloves, swiped into the machine and placed in azipped plastic bag and returned to you..At BluePearl, the health and safety of our patients, staff, and community is our number one priority. Please be assured that while we are taking extra precautions to reduce the spread of COVID-19 (coronavirus), we are still committed to providing exceptional care to your pet.Over the past few weeks, we have taken several precautionary steps in our hospitals and are carefully monitoring the health and well-being of our staff. To assist us in our prevention efforts, we ask that you please consider the following precautions concerning both appointments and emergency situations: If you are experiencing flu-like symptoms or are quarantined due to potential COVID-19 exposure, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps.---------When you have a pet emergency, seconds count. We want you to know, we’re ready. If your pet has a condition that requires a specialist’s expertise, we’re ready for that too. Our experienced veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves.Our 24-hour pet hospital is located in Charlestown, north of downtown Boston, and serves the greater Boston area, including Somerville, East Boston, Cambridge, Medford, Malden, Winchester and Everett.A 64-slice CT scanner allows our highly skilled Charlestown BluePearl vets to better inform humans about a pet’s medical condition. Our diagnostic capabilities also include high tech ultrasound and a wide array of minimally invasive equipment. Along with emergency care, we offer a number of advanced specialties and can also draw from the expertise of our sister hospital in Waltham.Our pet hospital is open 365 days a year.
