Do you, or someone you know, want to join the best team in town. We are growing our team and looking for a full time Dispatcher! Check out our career page, and apply today.
COMFORTMATTERS.COM
Comfort Matters Heating & Cooling, Inc.
STMA Rotary Club
September 25 at 7:00 AM ·
Huge Thank you to 2020 GOLD Sponsor Comfort Matters Heating & Cooling, Inc. #comfortmatters #corkandkeg5k
12:30 - 2:00 Thursday come visit Comfort Matters Heating & Cooling and get some tacos. The Taco Taxi from Minneapolis has got wheels and making a stop by us. Great food and great value. Help us support these Minneapolis Restaurants.
3-Taco's $12.50
Comfort Matters Heating and Cooling
18071 Territorial Road Dayton, MN 55369
Please share and help spread the word.
Its the month of Pink. You will see our technicians spreading information and flyers on ways to get screened and protecting you and your family from cancer. We know everyone is effected in some way and it breaks our heart. We have dedicated this month to helping get people get screened and hopefully change the lives of a few. You will hear this message across the radio and we are asking you help us spread the word. https://www.dropbox.com/s/dwsu0bgly7z7idr/Comfort%20Matters%20BREAST%20CANCER%20100220.mp3?dl=0
Jeremiah 29:11 – For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future.
https://www.news-daily.com/features/health/carbon-monoxide-poisoning-or-covid-19-heres-how-you-can-tell/article_dac6f834-1a3b-5ee0-8260-45548ca8a55f.html
NEWS-DAILY.COM
Carbon monoxide poisoning or Covid-19? Here's how you can tell
Come join us this Thursday, Oct. 29th for a warm cup of coffee and some amazing food ☕️! Our shop will be showcasing two local food trucks; Buz Moments from 6am-3pm & Samurai Teppanyaki from 12-2pm.
Hopefully you like to smile and have fun. If you are the crabby office person best not to call. If you like to wow customers in need of getting there heating or cooling system working then this is the job for you. Comfort Matters has over 800 Google Reviews 4.9 Stars so I suggest you check them out and see what our customers say. Great pay, insurance, paid vacation and holidays, and full time work.
Responsibilities:
Understand the skills, strengths, and weaknesses of the field technicians so as to dispatch field technicians in relation to the job opportunity and ability of the technician.
Provide all necessary information to field technicians.
On a weekly basis review technicians’ strengths with Management.
Input leads into the computer system and relaying information to system specialist as needed.
“Time Stamp” field technicians for dispatch, arrival and completed times in the computer system; verify time cards.
Confirm technicians arrival prior to dispatch to ensure their presence and method of payment via phone, e-mail, or text.
Contact customers with a “Parts Pending” status as parts received.
Maintain Maintenance Agreements, including billing, scheduling, and hard files.
Update customer files as information is received from installation. (Extended Warranties, equipment info, new customers, birthday files)
Type Service contract proposals for new customers.
File work orders.
Prepare paperwork for all manufacturer warranty parts and labor claims.
Update service database from each service ticket.
COMFORT MATTERS HEATING & COOLING, INC.
Service Dispatcher
Check out my new video on what We Believe.
Hopefully you like to smile and have fun. If you are the crabby office person best not to call. If you like to wow customers in need of getting their heating or cooling system working then this is the job for you. Comfort Matters has over 800 Google Reviews 4.9 Stars so I suggest you check them out and see what our customers say. Great pay, insurance, paid vacation, and holidays, and full time work.
Responsibilities:
Understand the skills, strengths, and weaknesses of the field technicians so as to dispatch field technicians in relation to the job opportunity and ability of the technician.
Provide all necessary information to field technicians.
On a weekly basis review technicians’ strengths with Management.
Input leads into the computer system and relaying information to system specialist as needed.
“Time Stamp” field technicians for dispatch, arrival and completed times in the computer system; verify time cards.
Confirm technicians arrival prior to dispatch to ensure their presence and method of payment via phone, e-mail, or text.
Contact customers with a “Parts Pending” status as parts received.
Maintain Maintenance Agreements, including billing, scheduling, and hard files.
Update customer files as information is received from installation. (Extended Warranties, equipment info, new customers, birthday files)
Type Service contract proposals for new customers.
File work orders.
Prepare paperwork for all manufacturer warranty parts and labor claims.
Update service database from each service ticket.
We are ready for the polar vortex. #polarvortex #ComfortMatters #furnacerepair #noheat #comfortize
Cold weather is quickly approaching! Call 763-515-0266 to schedule your furnace cleaning and tune-up for only $59, and guarantee it makes it through the winter.
Book online http://bit.ly/3rkz1ApComfortMatters
